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Copyright © 2013 Splunk Inc.

Penn State Hershey
Medical Center
Jeff Campbell
Information Security Architect
My Background and Role
Jeff Campbell, CISSP+ISSAP


Penn State Hershey Medical Center since 1997



Security practitioner for about 9 years



Splunk user since 2010
–

Architecture, Administration, Knowledge Expert

–

Building advanced searches, summary indexing, alerting, reporting

–

Splunk SME
5 major institutes
24 academic departments
4 hospitals & 19 hospital affiliates
58 ambulatory care practices
> 9,000 employees
Combined $1.5 billion budget

Penn State Hershey Children's Hospital has been ranked in five specialties in U.S. News & World
Report's 2013-14 Best Children's Hospitals rankings.
Before Splunk
•

Most logs decentralized (firewall logs in SIEM system)
•
•
•
•
•
•

Limited retention
Searching over extended time ranges very slow
Lots of silos  limited visibility between systems
It could take hours to find a needle in the haystack
Manual correlation between different log files
Poor results

We needed a faster way to get answers
Choosing Flexibility and Fast Time to Value

Requirements
•Central repository
•Quickly search for needed data
•Correlate & report across systems

>

•
•
•
•

Splunk

Flexible framework
Fast time to value
Centralized real time data
Google for IT.. but more!
Splunk Use Cases at Penn State Hershey
Started as a security tool (firewall, Active Directory)
– Satisfy legal requests for data

Immediate “operational” improvements
– Account lockouts (major win)
– Associate users with Ips
– Performance monitoring

Added additional sources

– Dhcp, AV, network auth, Exchange, network infrastructure…
Splunk Architecture
splunk1

~70GB per day from 140 forwarders (~20%)
AD Security
Exchange
Windows
Linux
FTP

splunk2
Servers running dedicated lightweight Splunk
agents gather local system log data and
forward to one of the four Splunk indexers,
alternating on a predetermined time interval

splunk3
splunk4

Rsyslog

... and growing

Expand coverage
VMware
Citrix

rsyslog1
splunkutil
rsyslog2

Systems without Splunk Agents
may send syslog data. A Cisco
SLB IP address will load
balance between two
redundant Syslog servers. The
Syslog servers will run Splunk
agents and forward to the
indexers.

host

Firewalls
ACS
DHCP
Network infrastructure
Smtp
Web proxies

Some data useful to Splunk will
not come from log files which
can be monitored. The
SplunkUtil server runs scripts
to "scrape" data from various
data sources (databases, file
systems, directory services,
web services, etc) and forwards
the data onto Splunk indexers.
Splunk Applications
Windows
MS Exchange
Vulnerability Data
Vulnerability Overview
Return on Investment

Labor cost savings from Splunk easily offset the
purchase price
Future Plans
“Splunk for Everything” (infrastructure)
– VMware & Citrix end-to-end performance

Executive dashboards & reports
Key applications (financials, trouble ticketing, asset management, etc.)
– Better data aggregation
– Expand Splunk user base

Clinical Systems? (HIPAA/HITECH compliance, “meaningful use”)

12
Best Practices and Lessons Learned
Plan data intake well; Know what logs look like before they come in
Don’t be afraid to play; Fully explore the product & its capabilities
RTFM (try to Google “Splunk propsconf”)
If you’re stuck, go to Splunk Answers – great community there
People in your organization will see the value – help them find something in their data
Thank You

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Penn State Hershey Medical Center Uses Splunk for Security, IT Operations, and Beyond

  • 1. Copyright © 2013 Splunk Inc. Penn State Hershey Medical Center Jeff Campbell Information Security Architect
  • 2. My Background and Role Jeff Campbell, CISSP+ISSAP  Penn State Hershey Medical Center since 1997  Security practitioner for about 9 years  Splunk user since 2010 – Architecture, Administration, Knowledge Expert – Building advanced searches, summary indexing, alerting, reporting – Splunk SME
  • 3.
  • 4. 5 major institutes 24 academic departments 4 hospitals & 19 hospital affiliates 58 ambulatory care practices > 9,000 employees Combined $1.5 billion budget Penn State Hershey Children's Hospital has been ranked in five specialties in U.S. News & World Report's 2013-14 Best Children's Hospitals rankings.
  • 5. Before Splunk • Most logs decentralized (firewall logs in SIEM system) • • • • • • Limited retention Searching over extended time ranges very slow Lots of silos  limited visibility between systems It could take hours to find a needle in the haystack Manual correlation between different log files Poor results We needed a faster way to get answers
  • 6. Choosing Flexibility and Fast Time to Value Requirements •Central repository •Quickly search for needed data •Correlate & report across systems > • • • • Splunk Flexible framework Fast time to value Centralized real time data Google for IT.. but more!
  • 7. Splunk Use Cases at Penn State Hershey Started as a security tool (firewall, Active Directory) – Satisfy legal requests for data Immediate “operational” improvements – Account lockouts (major win) – Associate users with Ips – Performance monitoring Added additional sources – Dhcp, AV, network auth, Exchange, network infrastructure…
  • 8. Splunk Architecture splunk1 ~70GB per day from 140 forwarders (~20%) AD Security Exchange Windows Linux FTP splunk2 Servers running dedicated lightweight Splunk agents gather local system log data and forward to one of the four Splunk indexers, alternating on a predetermined time interval splunk3 splunk4 Rsyslog ... and growing Expand coverage VMware Citrix rsyslog1 splunkutil rsyslog2 Systems without Splunk Agents may send syslog data. A Cisco SLB IP address will load balance between two redundant Syslog servers. The Syslog servers will run Splunk agents and forward to the indexers. host Firewalls ACS DHCP Network infrastructure Smtp Web proxies Some data useful to Splunk will not come from log files which can be monitored. The SplunkUtil server runs scripts to "scrape" data from various data sources (databases, file systems, directory services, web services, etc) and forwards the data onto Splunk indexers.
  • 11. Return on Investment Labor cost savings from Splunk easily offset the purchase price
  • 12. Future Plans “Splunk for Everything” (infrastructure) – VMware & Citrix end-to-end performance Executive dashboards & reports Key applications (financials, trouble ticketing, asset management, etc.) – Better data aggregation – Expand Splunk user base Clinical Systems? (HIPAA/HITECH compliance, “meaningful use”) 12
  • 13. Best Practices and Lessons Learned Plan data intake well; Know what logs look like before they come in Don’t be afraid to play; Fully explore the product & its capabilities RTFM (try to Google “Splunk propsconf”) If you’re stuck, go to Splunk Answers – great community there People in your organization will see the value – help them find something in their data