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SRIKANTH.K
  MBA(PHARM)
FIRST SEMESTER
LAYOUT
• Brand ..?
• Brand failures
• Deadly signs
• Types of failures
Brand is not a logo

            Brand is not a product

                           Brand is not an identity



SO WHAT EXCATLY IS A BRAND ?
Fo




     A BRAND IS A
     PERSON’S GUT FEELING
     ABOUT A PRODUCT,
     SERVICE,
     OR ORGANIZATION.
• BRAND is a "Name, term, design,
  symbol, or a combination of them
  ,intended to identify the goods and
  services of one seller or group of sellers
  and differentiate from competitors.
A Brand is said to be a failure
             when
  its presence in the market
           leads to
• The withdrawal of the product/brand from the
  market for any reason
• The inability of a product/brand to realize the
  required market share to sustain its presence
  in the market
• The ultimate failure of a product to achieve
  profitability.
• Not understanding the target market segment
• Ineffective promotion
• Incorrectly priced too high or too low
Why Focus On Failure              ?
• To provide an advice ‘not to do’ by
  drawing on some of the largest branding
  blunders of all time.

• While these branding ‘horror stories’ may
  suggest that failure is inevitable, their
  example has helped to identify the key
  danger areas.
BENEFIT

• Studying the history of product failures
  may generate some insight into the reason
  for those failures and create a list of
  factors that may increase the opportunity
  for success.
• You learn more from failure than you can
  from success
Why brand fails              ?
• A long, long time ago in a galaxy far away,
  products were responsible for the fate of a
  company. When a company noticed that its
  sales were flagging, it would come to one
  conclusion: its product was starting to fail.
  Now things have changed.

• Companies don’t blame the product, they
  blame the brand. It isn’t the physical item
  sitting on the shop shelf at fault, but rather
  what that item represents, what it conjures up
  in the buyer’s mind.

• This shift in thinking, from product-blame to
•    Branding is simply a more efficient way to sell
    things.’

•   Although this is true, this new focus means that
    perfectly good products can fail as a result of bad
    branding.

•   So while branding raises the rewards, it also
    heightens the risks
• Something happens to break the bond between the customer and
  the brand

• This is not always the fault of the company, as some things really are
  beyond their immediate control (global recession, technological
  advances, international disasters etc).

• This altered view is a result of one of the following seven deadly sins
  of branding
SEVEN DEADLY SIGNS OF
            BRANDING
•   BRAND AMNESIA
•   BRAND EGO
•   BRAND MEGALOMANIA
•   BRAND DECEPTION
•   BRAND FATIGUE
•   BRAND PARANOIA
•   BRAND IRRELEVANCE
BRAND AMNESIA
• For old brands, as for old people, memory
  becomes an increasing issue.
• Forgets what it actually brand stands for…?
• Long standing brand want to replace with new
  radical identity, Coca-cola tries to replace with
  new coke ,results are disastrous
• When a business forgets its identity, disregards
  past learnings, and fails to learn new information
  … it has contracted BRAND AMNESIA.
Brand ego
• Sometimes over estimating their own
  importance, their own capability
BRAND MEGALOMANIA

• Brand ego leads to brand megalomania

• Brand want to take over the world by expanding into
  every product category
Brand deception
• Some brands see the whole
  marketing process as an act of cover
  up the reality of their product.

• In extreme cases, the trend towards
  brand fiction can lead to downright
  lies
Brand fatigue
• Some companies get bored with their
  own brands.

• You can see this happening to products
  which have been on the shelves for many
  years, collecting dust.

• When brand fatigue sets in creativity
  suffers, and so do sales.
Br a n d p a r a n o i a

• This is the opposite of brand ego and is
  most likely to occur when a brand faces
  increased competition.

• Typical symptoms include: a tendency to
  file lawsuits against rival companies, a
  willingness to reinvent the brand every six
  months, and a longing to imitate
  competitors
Brand irrelevance

• When a market radically evolves, the brands associated with it
  risk becoming irrelevant and obsolete.

• Brand managers must strive to maintain relevance by staying
  ahead of the category
TYPES OF FAILURE’S
•   Classic failures
•   Idea failures
•   Extension failures
•   PR failures
•   Culture failures
•   People failures
•   Rebranding failures
•   Internet and new technology failures
•   Tired brands
CL ASSI C
          F AI L URES
•   New coke
•   The ford edsel
•   Sony beta max
•   Mac Donald's arch deluxe
I DEA F AI L URES

• Pepsi: in pursuit of purity
• The hot wheels computer
• Maxwell House ready-to-drink
  coffee
E X T E NS I ON
         F AI L URES
• Harley Davidson perfume: the sweet smell of
  failure
• Ponds tooth paste
PR F AI L URES

• Perrier’s benzene contamination
• Farley’s infant milk
CUL T URE
         F AI L URES
•   Hallmark in France
•   Pepsi in Taiwan
•   Schweppes Tonic Water
•   Coors in Spain
P E OP L E
          F AI L URES
• Enron
REBRANDI NG
      F AI L URES
• Micro pro
• British airways
• Pay less drug store to rite aid
I nt e r ne t a nd ne w
        t e c hnol ogy
          f a i l ur e s
• Dell’s web pc
• Intel pentium chip
• IBM’S linux graffiti
T I RED BRANDS

• Pear’s soap
• Yardley cosmetics
REF ERENCES

• Brand failures by matt haig
• Internet
THANK YOU

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Brand Failures

  • 2. LAYOUT • Brand ..? • Brand failures • Deadly signs • Types of failures
  • 3. Brand is not a logo Brand is not a product Brand is not an identity SO WHAT EXCATLY IS A BRAND ?
  • 4. Fo A BRAND IS A PERSON’S GUT FEELING ABOUT A PRODUCT, SERVICE, OR ORGANIZATION.
  • 5. • BRAND is a "Name, term, design, symbol, or a combination of them ,intended to identify the goods and services of one seller or group of sellers and differentiate from competitors.
  • 6. A Brand is said to be a failure when its presence in the market leads to • The withdrawal of the product/brand from the market for any reason • The inability of a product/brand to realize the required market share to sustain its presence in the market • The ultimate failure of a product to achieve profitability. • Not understanding the target market segment • Ineffective promotion • Incorrectly priced too high or too low
  • 7. Why Focus On Failure ? • To provide an advice ‘not to do’ by drawing on some of the largest branding blunders of all time. • While these branding ‘horror stories’ may suggest that failure is inevitable, their example has helped to identify the key danger areas.
  • 8. BENEFIT • Studying the history of product failures may generate some insight into the reason for those failures and create a list of factors that may increase the opportunity for success. • You learn more from failure than you can from success
  • 9. Why brand fails ? • A long, long time ago in a galaxy far away, products were responsible for the fate of a company. When a company noticed that its sales were flagging, it would come to one conclusion: its product was starting to fail. Now things have changed. • Companies don’t blame the product, they blame the brand. It isn’t the physical item sitting on the shop shelf at fault, but rather what that item represents, what it conjures up in the buyer’s mind. • This shift in thinking, from product-blame to
  • 10. Branding is simply a more efficient way to sell things.’ • Although this is true, this new focus means that perfectly good products can fail as a result of bad branding. • So while branding raises the rewards, it also heightens the risks
  • 11. • Something happens to break the bond between the customer and the brand • This is not always the fault of the company, as some things really are beyond their immediate control (global recession, technological advances, international disasters etc). • This altered view is a result of one of the following seven deadly sins of branding
  • 12. SEVEN DEADLY SIGNS OF BRANDING • BRAND AMNESIA • BRAND EGO • BRAND MEGALOMANIA • BRAND DECEPTION • BRAND FATIGUE • BRAND PARANOIA • BRAND IRRELEVANCE
  • 13. BRAND AMNESIA • For old brands, as for old people, memory becomes an increasing issue. • Forgets what it actually brand stands for…? • Long standing brand want to replace with new radical identity, Coca-cola tries to replace with new coke ,results are disastrous • When a business forgets its identity, disregards past learnings, and fails to learn new information … it has contracted BRAND AMNESIA.
  • 14. Brand ego • Sometimes over estimating their own importance, their own capability
  • 15. BRAND MEGALOMANIA • Brand ego leads to brand megalomania • Brand want to take over the world by expanding into every product category
  • 16. Brand deception • Some brands see the whole marketing process as an act of cover up the reality of their product. • In extreme cases, the trend towards brand fiction can lead to downright lies
  • 17. Brand fatigue • Some companies get bored with their own brands. • You can see this happening to products which have been on the shelves for many years, collecting dust. • When brand fatigue sets in creativity suffers, and so do sales.
  • 18. Br a n d p a r a n o i a • This is the opposite of brand ego and is most likely to occur when a brand faces increased competition. • Typical symptoms include: a tendency to file lawsuits against rival companies, a willingness to reinvent the brand every six months, and a longing to imitate competitors
  • 19. Brand irrelevance • When a market radically evolves, the brands associated with it risk becoming irrelevant and obsolete. • Brand managers must strive to maintain relevance by staying ahead of the category
  • 20. TYPES OF FAILURE’S • Classic failures • Idea failures • Extension failures • PR failures • Culture failures • People failures • Rebranding failures • Internet and new technology failures • Tired brands
  • 21. CL ASSI C F AI L URES • New coke • The ford edsel • Sony beta max • Mac Donald's arch deluxe
  • 22. I DEA F AI L URES • Pepsi: in pursuit of purity • The hot wheels computer • Maxwell House ready-to-drink coffee
  • 23. E X T E NS I ON F AI L URES • Harley Davidson perfume: the sweet smell of failure • Ponds tooth paste
  • 24. PR F AI L URES • Perrier’s benzene contamination • Farley’s infant milk
  • 25. CUL T URE F AI L URES • Hallmark in France • Pepsi in Taiwan • Schweppes Tonic Water • Coors in Spain
  • 26. P E OP L E F AI L URES • Enron
  • 27. REBRANDI NG F AI L URES • Micro pro • British airways • Pay less drug store to rite aid
  • 28. I nt e r ne t a nd ne w t e c hnol ogy f a i l ur e s • Dell’s web pc • Intel pentium chip • IBM’S linux graffiti
  • 29. T I RED BRANDS • Pear’s soap • Yardley cosmetics
  • 30. REF ERENCES • Brand failures by matt haig • Internet