Process modeling

Concepts in Enterprise Resource Planning Third Edition Chapter Seven Process Modeling, Process Improvement, and ERP Implementation

Objectives ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition Concepts in Enterprise Resource Planning, Third Edition

Introduction ,[object Object],[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition

Process Modeling ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition

Flowcharting Process Models ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition

Flowcharting Process Models (cont’d.) Concepts in Enterprise Resource Planning, Third Edition Figure 7-1 Basic flowcharting symbols

Fitter Snacker Expense Report Process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition

Concepts in Enterprise Resource Planning, Third Edition Figure 7-2 Partial process map for Fitter Snacker expense-reporting process

Process Boundaries ,[object Object],[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition

Extensions of Process Mapping ,[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition

Concepts in Enterprise Resource Planning, Third Edition Figure 7-3 Hierarchical modeling

Extensions of Process Mapping (cont’d.) ,[object Object],[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition

Concepts in Enterprise Resource Planning, Third Edition Figure 7-4 Deployment, or swimlane, flowcharting of the FS expense report process

Event Process Chain (EPC) Diagrams ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition

Event Process Chain (EPC) Diagrams (cont’d.) Concepts in Enterprise Resource Planning, Third Edition Figure 7-5 EPC components

Event Process Chain (EPC) Diagrams (cont’d.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition

Concepts in Enterprise Resource Planning, Third Edition Figure 7-6 Basic EPC layout Figure 7-7 OR connector

Event Process Chain (EPC) Diagrams (cont’d.) Concepts in Enterprise Resource Planning, Third Edition Figure 7-8 AND connector Figure 7-9 XOR connector

Concepts in Enterprise Resource Planning, Third Edition Figure 7-13 EPC diagram with organizational and data elements

Process Improvement ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition

Evaluating Process Improvement ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition

ERP Workflow Tools ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition

Concepts in Enterprise Resource Planning, Third Edition Figure 7-14 SAP ERP Workflow Builder screen

Concepts in Enterprise Resource Planning, Third Edition Figure 7-16 Manager’s Business Workplace with workflow task

ERP Workflow Tools (cont’d.) ,[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition

Implementing ERP Systems ,[object Object],[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition

ERP System Costs and Benefits ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition

ERP System Costs and Benefits (cont’d.) ,[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition

Implementation and Change Management ,[object Object],[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition

Implementation and Change Management (cont’d.) ,[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition

Implementation Tools ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition

Concepts in Enterprise Resource Planning, Third Edition Figure 7-17 Implementation Roadmap in Solution Manager

Implementation Tools (cont’d.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition

Implementation Tools (cont’d.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition

Implementation Tools (cont’d.) ,[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition

System Landscape Concept ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition

System Landscape Concept (cont’d.) Concepts in Enterprise Resource Planning, Third Edition Figure 7-18 System landscape for SAP ERP implementation

System Landscape Concept (cont’d.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition

Summary ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition

Process modeling

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