Store or Stores Management (Hospital POV)

Srishti Bhardwaj
Srishti BhardwajMaster in Hospital Administration (Final Year) en bharati hospital and research centre
Management of Stores
PREPARED BY : SRISHTI BHARDWAJ
UNIT 4
 Store management :
 Materials handling,
 Flow of goods/FIFO,
 Computerization of inventory
transactions
 Security of stores,
 Stocking and technical impacts-
 shelf life,
 wastage,
 pilferage
 Disposal of scrap/unserviceable
materials,
 Sub-stores in various departments
(ICU/ OT/ AnE)
(Ye dono, in books)
Introduction
 Store is a place where excess material is kept
which will be used as and when required. Loss
of items, deterioration, obsolescence and
inadequacy [of what is stored to what is
needed] are treated as ‘part of life’.
Introduction
 Store management is “ to receive materials, to
protect them while in storage from damage &
unauthorized removal, to issue the material in the
right quantities, at the right time to the right place
and to provide these service promptly and at least
cost”.
Objectives of store
 In the chain of internal customers and suppliers,
stores has several internal customers. As a matter of
fact all functions of management are internal
customers to stores. Customers as usual expect
Quality Cost and Delivery from every supplier.
Stores also have to deliver these customer
expectations. In the process of discharging this
obligation Stores perform some activities that are
functions of Stores.
Objectives of store
 Minimizing cost of production through
minimizing cost on materials
 Maintaining the value of materials
 Service to user departments
 Establishing Co-ordination with other
departments
 Advising materials Manager
Functions of Stores
1. Receipt
2. Storage
3. Retrieval
4. Issue
5. Records
6. Housekeeping
7. Control
8. Surplus management
9. Verification
10. Interaction & coordination
Receipt
 Any item of goods or material that enters the
organization always enters through the stores.
Similarly, every item unless specifically excluded, has
to leave through the store. Stores is the final account
keeper of all materials.
 Material sent by any supplier after the security
clearance comes to the stores. Stores check the
document carried by the carrier, known as Delivery
Challan, against the copy of the Purchase Order
placed on the supplier by the organization.
Receipt
 Once the adequacy is established and quantity is verified
the material is sent for testing for quality parameters.
 Some times quality control tests are elaborate and time
consuming. If the policy of receipt is to unload the material
subject to quality control acceptance, it is cleared for
unloading.
 Unloaded material is kept on the hold if it not yet cleared
by quality control department. If the material is rejected it is
sent back to the supplier after clear documentation.
Storage
 Once the unloaded material is approved by the
quality control department, as per the quality plan
in the quality system, it is moved to a specific place
in the stores layout.
 The material is so stored that it becomes easy to
retrieve and issue subsequently.
 Storage should also ensure protection against
deterioration, damage and pilferage.
Storage
 Detailed system is adopted for location and
labeling of items while in storage. Storage
plan is made keeping in mind,
1. nature of the product- physical state, toxicity,
inflammability and other hazards
2. volume and weight- heavy or light
3. movement frequency- fast moving or slow moving
4. point of use
Retrieval
 Easy and quick retrievability of items that are demanded
by the internal customers.
 Easy identification, maximum space utilization and
minimum handling are key factors to retrieval functions.
 It is common knowledge in many of the companies that
after hours of searching for the item is declared to be
out of stock. This causes hold up of production process
and avoidable urgent purchase of out of stock material.
This function takes place as per established retrieval
system.
Issue
 Fulfilling customer demand for the item in
minimum time, keeping quality high and cost
minimum is issue.
 An internal customer doesn’t pay the price but
he has to fulfill requirement of authorization
for the demand.
 A duly authorized indent or requisition for the
item is the key
Records
 Maintaining records of receipt and issue.
 Updating the stock levels as per movement of
materials.
 Basic records of store are bin card and stock
register.
 Bin card is placed on the bin in which items are
stored. This gives information about receipt, issue
and balance.
 stock register gives all the information in the bin
card and also the value.
Housekeeping
 Maintenance of spic and span cleanliness in the
store and ensuring principle of Place for Everything
and Everything in its place is fully implemented.
 Good housekeeping ensures satisfactory work
practices
Control
 Taking measures to ensure material plan is being
adhered to.
 Any changes in consumption pattern or replenishment
pattern are closely monitored for corrective action.
 Material movement is watched to identify nonmoving
material for disposal. Effective control puts into effect
management objective of ‘no shortage and no excess’.
Surplus management
 Effective disposal system for unneeded material to
reduce inventory cost and proactive measures to
eliminate deterioration and obsolescence.
 Obsolete items are good in all respect but have no
useful role in the company due to changes that
have occurred in the course of time.
Surplus management
 Surplus items are those that have accumulated due
to faulty planning, forecasting and purchasing.
Hence a usage value is associated with these items.
 Scrap is wastage generated due to processes like
turning, boring drilling etc. and also due to bad
manufacturing. it is said that in India nearly Rs. 2500
crores are tied up as obsolete, surplus and scrap
items.
Verification
 Stock verification to eliminate gap between
information and physical stock. In stores some items
are maintained as stock items. The stores triggers
the procurement cycle for such items when a
predetermined reorder level is reached. Hence
correct stock position through verification is critical
to ensure ‘no shortage and no excess’ for the item.
Interaction & coordination
 Very close interaction between Purchasing,
production, quality control and engineering
functions is obviously needed in the discharge of the
functions discussed so far. It also becomes necessary
to coordinate the flow of material samples and
information through a network of departments for
performance of stores functions. Besides, every
management function being an internal customer
interaction is very important.
Types of Stores
Decentralized
store
Centralized
store
Centralized or decentralized stores
organization
 Centralized stores concept is to store all items at
a central place and control materials movement
from this central place. Whereas
 Decentralization concept is moving the material
to the respective consumer function or directly
to the points of use.
Centralized Store Figure
Store
office
Features of centralized stores
organization
1. Effective supervision
and control.
2. Issue at single point
reduces cost of issue
3. Reduced personnel
requirement
4. Efficient layout for
stores
5. Better handling
technology
6. Better inventory
checks
7. Maintenance of
optimum stores
8. Elaborate
documentation
Advantages of centralized store
 The variety of goods can be supplied to all users from one small location.
 Less manpower will be required.
 Better control of materials is possible.
 Material handling will be easy.
 Wastage and deterioration of materials will be less.
Disadvantages of centralized store
 It may not be suitable for large manufacturing concern.
 More staff will be required for shifting & transportation of the materials to
various production units.
 Record keeping is difficult.
Decentralized Stores Figure
• StoreMachine shop
• Store
Molding
&
Casting
• StoreFitting
shop
Features of decentralized stores
organization
1. Reduced handling
2. Customer friendly
3. Fewer production stoppages
4. Visual management is easier
Advantages of decentralized stores
 Reduced material handling and associated cost.
 Less chances of bottlenecks and delays.
 Convenient for every department to draw materials.
 Less transportation time.
Disadvantages of decentralized
stores
 Coordination and control of all decentralised
store is a challenge to management.
 Labor utilization may suffer due to low store
activity level.
Some other types of storage
 As per types of the materials stored
1. Raw Materials store
2. Components store
3. Work in process store
4. Finished goods store
5. Semi finished goods store
6. Tools store, die crib
7. Consumable materials store
Cont…
 As per nature of the materials stored
1. LPG store
2. Chemicals store
3. Hazardous materials store
4. Refrigerated materials store
Cont…
 As per function of the storage
1. receiving store
2. central store
3. general stores
4. sub stores
Stores Layout
Physical arrangement of storage facilities
for efficient receipt, storage and issue of
materials is called as layout of stores. In
a properly arranged store, the material
are properly maintained. It involves
minimum of handling and optimum
utilization of space.
Factors affecting stores layout
Type of Stock
Volume of stock
Availability of space
Physical factors
Store System
 Closed door system: the stored material is held
under lock and key. Entry into the store is restricted
authorized persons only. Physical movement of the
material is only with authorized documents only.
Maximum security and tight control on movement
are features of this system
 Open stores system: In this system material is stored
near point of use and there is restriction on
consumption. Control passes on to the operations
department
1 de 36

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Store or Stores Management (Hospital POV)

  • 1. Management of Stores PREPARED BY : SRISHTI BHARDWAJ
  • 2. UNIT 4  Store management :  Materials handling,  Flow of goods/FIFO,  Computerization of inventory transactions  Security of stores,  Stocking and technical impacts-  shelf life,  wastage,  pilferage  Disposal of scrap/unserviceable materials,  Sub-stores in various departments (ICU/ OT/ AnE) (Ye dono, in books)
  • 3. Introduction  Store is a place where excess material is kept which will be used as and when required. Loss of items, deterioration, obsolescence and inadequacy [of what is stored to what is needed] are treated as ‘part of life’.
  • 4. Introduction  Store management is “ to receive materials, to protect them while in storage from damage & unauthorized removal, to issue the material in the right quantities, at the right time to the right place and to provide these service promptly and at least cost”.
  • 5. Objectives of store  In the chain of internal customers and suppliers, stores has several internal customers. As a matter of fact all functions of management are internal customers to stores. Customers as usual expect Quality Cost and Delivery from every supplier. Stores also have to deliver these customer expectations. In the process of discharging this obligation Stores perform some activities that are functions of Stores.
  • 6. Objectives of store  Minimizing cost of production through minimizing cost on materials  Maintaining the value of materials  Service to user departments  Establishing Co-ordination with other departments  Advising materials Manager
  • 7. Functions of Stores 1. Receipt 2. Storage 3. Retrieval 4. Issue 5. Records 6. Housekeeping 7. Control 8. Surplus management 9. Verification 10. Interaction & coordination
  • 8. Receipt  Any item of goods or material that enters the organization always enters through the stores. Similarly, every item unless specifically excluded, has to leave through the store. Stores is the final account keeper of all materials.  Material sent by any supplier after the security clearance comes to the stores. Stores check the document carried by the carrier, known as Delivery Challan, against the copy of the Purchase Order placed on the supplier by the organization.
  • 9. Receipt  Once the adequacy is established and quantity is verified the material is sent for testing for quality parameters.  Some times quality control tests are elaborate and time consuming. If the policy of receipt is to unload the material subject to quality control acceptance, it is cleared for unloading.  Unloaded material is kept on the hold if it not yet cleared by quality control department. If the material is rejected it is sent back to the supplier after clear documentation.
  • 10. Storage  Once the unloaded material is approved by the quality control department, as per the quality plan in the quality system, it is moved to a specific place in the stores layout.  The material is so stored that it becomes easy to retrieve and issue subsequently.  Storage should also ensure protection against deterioration, damage and pilferage.
  • 11. Storage  Detailed system is adopted for location and labeling of items while in storage. Storage plan is made keeping in mind, 1. nature of the product- physical state, toxicity, inflammability and other hazards 2. volume and weight- heavy or light 3. movement frequency- fast moving or slow moving 4. point of use
  • 12. Retrieval  Easy and quick retrievability of items that are demanded by the internal customers.  Easy identification, maximum space utilization and minimum handling are key factors to retrieval functions.  It is common knowledge in many of the companies that after hours of searching for the item is declared to be out of stock. This causes hold up of production process and avoidable urgent purchase of out of stock material. This function takes place as per established retrieval system.
  • 13. Issue  Fulfilling customer demand for the item in minimum time, keeping quality high and cost minimum is issue.  An internal customer doesn’t pay the price but he has to fulfill requirement of authorization for the demand.  A duly authorized indent or requisition for the item is the key
  • 14. Records  Maintaining records of receipt and issue.  Updating the stock levels as per movement of materials.  Basic records of store are bin card and stock register.  Bin card is placed on the bin in which items are stored. This gives information about receipt, issue and balance.  stock register gives all the information in the bin card and also the value.
  • 15. Housekeeping  Maintenance of spic and span cleanliness in the store and ensuring principle of Place for Everything and Everything in its place is fully implemented.  Good housekeeping ensures satisfactory work practices
  • 16. Control  Taking measures to ensure material plan is being adhered to.  Any changes in consumption pattern or replenishment pattern are closely monitored for corrective action.  Material movement is watched to identify nonmoving material for disposal. Effective control puts into effect management objective of ‘no shortage and no excess’.
  • 17. Surplus management  Effective disposal system for unneeded material to reduce inventory cost and proactive measures to eliminate deterioration and obsolescence.  Obsolete items are good in all respect but have no useful role in the company due to changes that have occurred in the course of time.
  • 18. Surplus management  Surplus items are those that have accumulated due to faulty planning, forecasting and purchasing. Hence a usage value is associated with these items.  Scrap is wastage generated due to processes like turning, boring drilling etc. and also due to bad manufacturing. it is said that in India nearly Rs. 2500 crores are tied up as obsolete, surplus and scrap items.
  • 19. Verification  Stock verification to eliminate gap between information and physical stock. In stores some items are maintained as stock items. The stores triggers the procurement cycle for such items when a predetermined reorder level is reached. Hence correct stock position through verification is critical to ensure ‘no shortage and no excess’ for the item.
  • 20. Interaction & coordination  Very close interaction between Purchasing, production, quality control and engineering functions is obviously needed in the discharge of the functions discussed so far. It also becomes necessary to coordinate the flow of material samples and information through a network of departments for performance of stores functions. Besides, every management function being an internal customer interaction is very important.
  • 22. Centralized or decentralized stores organization  Centralized stores concept is to store all items at a central place and control materials movement from this central place. Whereas  Decentralization concept is moving the material to the respective consumer function or directly to the points of use.
  • 24. Features of centralized stores organization 1. Effective supervision and control. 2. Issue at single point reduces cost of issue 3. Reduced personnel requirement 4. Efficient layout for stores 5. Better handling technology 6. Better inventory checks 7. Maintenance of optimum stores 8. Elaborate documentation
  • 25. Advantages of centralized store  The variety of goods can be supplied to all users from one small location.  Less manpower will be required.  Better control of materials is possible.  Material handling will be easy.  Wastage and deterioration of materials will be less.
  • 26. Disadvantages of centralized store  It may not be suitable for large manufacturing concern.  More staff will be required for shifting & transportation of the materials to various production units.  Record keeping is difficult.
  • 27. Decentralized Stores Figure • StoreMachine shop • Store Molding & Casting • StoreFitting shop
  • 28. Features of decentralized stores organization 1. Reduced handling 2. Customer friendly 3. Fewer production stoppages 4. Visual management is easier
  • 29. Advantages of decentralized stores  Reduced material handling and associated cost.  Less chances of bottlenecks and delays.  Convenient for every department to draw materials.  Less transportation time.
  • 30. Disadvantages of decentralized stores  Coordination and control of all decentralised store is a challenge to management.  Labor utilization may suffer due to low store activity level.
  • 31. Some other types of storage  As per types of the materials stored 1. Raw Materials store 2. Components store 3. Work in process store 4. Finished goods store 5. Semi finished goods store 6. Tools store, die crib 7. Consumable materials store
  • 32. Cont…  As per nature of the materials stored 1. LPG store 2. Chemicals store 3. Hazardous materials store 4. Refrigerated materials store
  • 33. Cont…  As per function of the storage 1. receiving store 2. central store 3. general stores 4. sub stores
  • 34. Stores Layout Physical arrangement of storage facilities for efficient receipt, storage and issue of materials is called as layout of stores. In a properly arranged store, the material are properly maintained. It involves minimum of handling and optimum utilization of space.
  • 35. Factors affecting stores layout Type of Stock Volume of stock Availability of space Physical factors
  • 36. Store System  Closed door system: the stored material is held under lock and key. Entry into the store is restricted authorized persons only. Physical movement of the material is only with authorized documents only. Maximum security and tight control on movement are features of this system  Open stores system: In this system material is stored near point of use and there is restriction on consumption. Control passes on to the operations department