This document provides a summary of A V Srivathsan's professional experience and qualifications. It outlines his 20+ years of experience in business process management, project management, finance, and auditing across multiple industries in India and the United Arab Emirates. It also lists his educational background, including an MBA in human resources and certifications in quality management systems and soft skills training.

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A V Srivathsan
Date of Birth : Aug.14, 1974 Nationality : Indian
New 26, Old 172, Floor 1, Rangarajapuram Main Raod, Kodambakkam, Chennai, Tamil Nadu, India – 600 024
Ph: +91 9840158837; +91 9940207919 E-mail: jwelhari@outlook.com
Expertise
Business Process Management, Project Management, Functional Analysis, Business Analysis, Requirement Analysis, Testing
Mechanism, Change Management, Stakeholder Management, Client Relationships, Internal Audit, Business Administration,
Soft Skills Training & Multi-Cultural Management.
Career Objective
A challenging career in any industry.
Organized individual, highly motivated and good team leader with strong interpersonal skills gained during collegiate days
& while in employment and can fit in any job requiring industry, intelligence and organizing ability.
Synopsis
 An accomplished IT savvy business professional with over 20 years of global exposure in Business Process
Management across varied industries
 A Certified ISO Lead Auditor in Quality Management Systems from Empowering Assurance Systems approved by
The International Register of Certified Auditors based at London
 Strong competence to collaborate with senior management for providing strategic inputs on effective end-to-end
business processes
 Skilled to establish required financial status by taking effective part in the development and implementation of
appropriate applications
 Liaison between Client and internal Development team
 Proficient in resource planning. Highly adept at multi-tasking on multiple projects on business process
management, at resolving conflicts & mentoring team members
 Professional competence in mobilizing & judiciously managing resources with structured inputs in the domains of
project planning, designing and scheduling
 Thrive in a deadline intensive environment, perform under pressure and meet deadlines and hold ability to
galvanize teams to meet Project Objectives
Business Roles – A Gist
Company Name Designation Role
Yeldi Softcom (P) Ltd. Senior Manager - Process Control Business Process Management
Grey Matter Academics (P) Ltd. Senior Manager - Process Control
Business Process Management
Finance & Business Administration
Chemoil Advanced Management
Services
Manager - Business Process
Improvements
Business Process Management
Sumitomo (S.H.I) Construction
Machinery (I) Pvt. Ltd.
Asst. Manager (F & A)
Finance & Business Administration
Business Process Management
Al Wasit Group Process Control Executive
Business Process Management
Finance & Accounts

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Work Experience – India
Jul ‘15 till date As Senior Manager (Process Control) with M/s. Yeldi Softcom (P) Ltd., an entity primarily
engaged in the business of providing end to end NFC ecosystem, payment and loyalty program solutions and NFC Mobile
phones / cards.
Apr ‘11 – Jan ’15 As Senior Manager (Process Control) with M/s. Grey Matter Academics (P) Ltd., a Corporate
Institution facilitating existing & aspiring finance professionals to qualify themselves for global certifications.
Oct ’09 – Mar ’11 As Manager (Accounts - Business Process Improvements) with M/s. Chemoil Advanced
Management Services, a subsidiary of Chemoil Energy Limited, one of the world’s largest and leading integrated physical
suppliers of marine fuel products.
May ’08 – Sep ‘09 As Asst. Manager (Accounts & Admin.) with M/s. Sumitomo (S.H.I) Construction Machinery
(I) Pvt. Ltd., a subsidiary of Sumitomo Heavy Industries (Japan).
Work Experience – Overseas
June '01 – Nov ‘07 As Executive - Process Control & Accounts with Al Wasit Group, United Arab Emirates.
Oct’98 - Sept’00 As Audit Staff with M/s. Suhail & Saud Bahwan (Bahwan Automotive Center), Sultanate of
Oman.
Domain Skills
Business Process Automation
 Lead the automation efforts on transformation initiatives
 Define Process flows & initiate improvements to bring about process efficiency & productivity
 Work close with business users (functional) and IT teams on all process improvement initiatives
 Interface with project stakeholders to manage their expectations
 Interact with senior management for status reporting, issue resolution and escalations
 Design Standard Operating Procedure (SOP) - Implementation of best practices in the industry
 Support SLA driven applications (samples as indicated below):
 Downstream Oil and Gas (marine fuel) Supply Chain application OBIS (Bunker Order System and Fuel Order
System)
 Microsoft Great Plains Financial Application
 SharePoint 2010 based Enterprise DMS
 Global Employees Leave Management System
Major Challenges faced in such Process Automations
 Had to educate business users wherever there was lesser acceptance to change business process / methodologies
(Change Management Issue)
 Had to standardize processes across entities wherever there were functionalized teams adopting varied
procedures
 Had to bridge the gap between operational convenience & internal control
 Had to streamline processes to avoid issue-based customizations of business applications
 Had to streamline processes cutting across multiple software applications creating dependency on integration
layer and building redundancies
 Had to train business users on cross-functional & cross-application knowledge
Project Management
 Manage projects using tools like Primavera & Basecamp for plan development, resource allocation & assignment,
progress tracking, budget management, reporting, etc.
 Information gathering from the prospects / clients and coordination with the tech team to create solution
architecture.

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 Analyze & propose solutions to fit the business needs of clients; Arrive at commercial estimates basis the
expected development timelines and man-hours, in coordination with the Delivery Head
 Write clear functional description documentation & articulate it to development team and other stakeholders
 Effectively represent the client business to the development teams
 Handholding with development team and coordinate with their head on the progress
 Liaison between the development team and the client
 Develop & maintain product related documentations
 Functional testing before taking the product to the customer’s UAT
 Suggest and implement improvements to the Applications
 Train sales teams on new products
 Conduct Product demonstrations to internal teams & clients as and when required
 Be part of presentation to clients along with sales team, for any clarifications
 Handhold back-office support team on specific projects
 Business / Vendor Coordination for timely implementation of projects
Internal Audit
 Ensure that the internal control system is in order and suggest suitable recommendations for areas of
improvement
 Check the day-to-day activities of the company to ensure compliance with the internal policies and procedures
 Ensure that the assets are adequately protected and optimally utilized in the best interests of the Company by
implementing appropriate internal control measures
 Conduct periodical inventories in coordination with the operating divisions and ensure precision both in terms of
physical quantity and stock control
 Coordinate with the systems group for development of appropriate application tools and ensure that adequate
checks are built-in to protect the interests of the organization
Finance & Accounting
 Supervise end to end recording, analysis and timely reporting of financial information to management in
accordance with organizational and statutory requirements
 Finalise & consolidate group accounts; Design Chart of Accounts & Accounting Policies; Manage funds by financial
forecasts
 Manage Accounts Receivables & Payables; Collaborate with sales teams to maintain collection goals and general
A/R performance levels, to draft collection strategies, organize recovery system and initiate collection efforts;
Complete credit analysis and review of new clients; Determine credit limits and periodic review of major client
accounts
 Interact with internal & external Auditors; Coordinate with product principals, bankers, legal consultants &
company secretaries
 General administration
Academic Administration
 Administer students’ lifecycle from admission until certification
 Train students on soft skills; Counsel them appropriately whenever required
 Manage queries & complaints from all concerned & settle them in the best possible amicable manner
 Manage scheduling of classes & study sessions; Coordinate for examinations & assessment processes
 Liaise with partner institutions, external agencies, academic bodies, government departments & prospective
students
 Handle recruitment, public relations & marketing activities (local & abroad)
 Manage the show with utmost balance, in coordination with students, parents, faculties, academic counselors,
staff & management
Special Tasks / Projects

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 Had led the project of developing a foolproof Learning Management System, Student Information System &
Website for Grey Matter Academics
 Had been part of IT team in evaluation of SAP Value Engineering and Oracle Insight to arrive at suitability for
Chemoil Energy
 At Chemoil, had been part of the team to implement FRx Management Reporting Application; to design the
Management P&L and other Financials (both in abridged & detailed forms) in FRx for multiple Trading &
Shipping/Chartering companies to dispense-off the excel financials that were normally submitted to the
management
 Had been to Ocean Connect, White Plains (U.S.A.) for a process study for migration of their data to the
applications of Chemoil – Done on account of absorption of fuel divisions of Ocean Connect by Chemoil Energy
 At Chemoil for implementation & designing of Pro-Clarity reporting application; Enhance usage of advanced
features in ‘Great Plains’ accounting module & ‘One Obis’ operational module
 Had been to Sumitomo Corporation, Japan for a detailed study of operational processes to be implemented in
India
 Along with IT team at Al Wasit Group, handled implementation of Orion Advantage (ERP) that included system
migration involving Finance, Machinery, Spare parts, Workshop, Plant_hire, Human Resource, Logistics, Real
Estate & Construction Modules.
 Computerize Reconciliation of Location Transfers of Spare Parts Inventory at Bahwan Automotive Center.
Education
2004 - 2006 Master of Business Administration (MBA) in Human Resources
Corporate Institute of Management & Science, India
1991 - 1994 Bachelor of Commerce (B.Com.)
Dhanraj Baid Jain College, University of Madras, India
Certifications
July 2016 Certified ISO Lead Auditor (QMS)
Empowering Assurance Systems approved by The International Register of Certificated Auditors
(IRCA), London
August 2014 Certified Trainer on Soft Skills & Personality Development
TAP International Institute founded by Dr. Francis Xavier, India
July’98-Feb’99 Diploma in Export Management (DEM)
Indian Institute of Export Management, India
Feb’98-May’98 Diploma in Relational DataBase Management Systems (DRDBMS)-Oracle V8.0_D2K
Software Solutions Integrated Limited (SSI), India
Aug’91-Dec’91 Diploma in Computer Programming (DCP) - COBOL Language
Institute of Management, India
Professional Training
Oct’95 - Sep’98 As Professional Trainee with M/s. V. Sankar Aiyar & Co., Chennai. (Head Office at Mumbai)
Nature of Profession: Chartered Accountants practicing as auditors
Nov’00 - May'01 As Language Counselor with M/s. Lotus Synergy Pvt. Ltd.
Interests / Activities
As President of Students’ Council of Dhanraj Baid Jain College for the year 1993-94, had convened various expert
lectures, symposiums, seminars, cultural events & programs for mind-power development; Practicing Meditation for Stress
Management; Interested in Classical music.