1. The Effectiveness of Alumni Engagement in the
Recruitment Process: How Alumni Make Your School
“Shine”
Presented by:
Mr. Stanley J. Kania III, MBA
Marywood University
2. If You Would Like a Copy of this Presentation…
Please e-mail me at stankania@marywood.edu
3. About Me
Academic Background
PhD Candidate, Human Development (Concentration in Higher Education
Administration), Marywood University
MBA General Management, Marywood University
BA Political Science/Law, Marywood University
Professional/Volunteer Background
Graduate Admissions Counselor, Marywood University
Vice-President, Marywood University Alumni Association Board of Directors
Research Interests
Alumni engagement in recruitment, education policy, rising higher education costs
and student debt, and leadership in post-secondary institutions.
4. About Marywood
Founded in 1915 by the Sisters Servants of the Immaculate Heart
of Mary
Started off as an all-women college
Gained “University” status in 1997
Men were first enrolled in 1970
Gained full co-ed status in 1988
International students first enrolled in 1917
Began offering graduate study in 1921
Started conferring MA degrees in 1922
5. About Marywood
Currently has approximately 3,400 enrolled students
1,200 are graduate and doctoral students
Offers over 60 undergraduate programs and 36 graduate programs, including
the Ph.D in Human Development, Psy.D in Clinical Psychology, MArch in
Architecture, EdS in School Psychology, and a low-residency MFA Program
Accredited by the Middle States Commission on Higher Education
Athletics
9 Men’s Sports and 10 Women’s Sports
Member of the CSAC (Colonial States Athletic Conference)
6. Student Recruitment Process
Traditional Recruiting
Web inquiries/applications
University Admissions events
Student Panels
Open Houses
Faculty Appointments
Campus tours
Individual student appointments/ “walk-ins”
Marketing Materials
Mailings, website, e-mails, viewbooks, graduate catalogs
7. What About Alumni???
Let’s Discuss!!
What are your thoughts on alumni engagement in recruiting students?
Helpful? Not quite? Why or why not??
Why do you use alumni in recruiting students? Why don’t you?
Implications (long-term and short-term)?
8. Marwood University Alumni
Marywood has over 50,000 alumni spanning across all 50 states
and more than 20 countries!
Active alumni chapters located in Northeastern Pennsylvania, Georgia,
Arizona, Philadelphia, Florida, New York, and Puerto Rico
800-900 average graduates annually
9. Recruiting Students with Alumni
Why alumni???
Prospective students and alumni share common views
Why did they chose this school? How did it help educate them to enter the job
market and professional careers?
Presents opportunities for parents to ask questions to alumni
How did their education set them up for success? Would they do it all over again at
the same institution?
More prospective graduate students bring parents to open houses and Graduate
Admissions event
Starts the networking process between students and alumni early
10. Student Benefits of Alumni Recruitment
Better sense of student life
Life as a student, clubs/organizations to join
Better sense on academics
What coursework/degree is needed to enter certain job fields and
internships
Establish relationships for personal recommendations and future
mentorship
Opportunity is knocking!
Engaging students with alumni facilitates networking
Helps develop the “professional side” of students
11. Alumni Benefits of Alumni Recruitment
Actively engages alumni with institution
Knowledge of institutional changes and enhancements (i.e. facilities,
programs, etc.) creates an affinity to the college/university and makes
them a valid, knowledgeable spokesperson
Provides alumni with satisfaction in giving back to their alma mater
Keeps alumni knowledgeable about market trends
Allows for pertinent data to be conveyed to students for their benefit
12. Institution Benefit of Alumni Recruitment
Cultivating relationships with alumni make them more apt to
increase volunteerism and make philanthropic donations to the
institution
Alumni referrals go a long way
Alumni Referral Programs
13. Alumni Recruitment: How is it Done?
Try to target:
Younger and more recent alumni
Fresh perspectives on campus/student life, “the real world”, job market, and
academic advice to aid in increasing potential job opportunities
Mid-level and senior managers
What do employers look for in applicants?
Student internship opportunities
Alumni board members
Allows students to gain access to connections across multiple industries and
develop professional networks
14. Alumni Recruitment: How is it Done?
Affinity group alumni
Student government, Graduate Student Council, campus ministry/service,
athletic teams, clubs/organizations, etc.
Former Admissions Student Ambassadors
Already knowledgeable about the institution, commonly asked questions,
and admissions process
15. Great…But How Do We Find Them???
Alumni registry
Alumni records with updated contact information
Student records and yearbooks
Academic programs, athletic rosters, student activities records (i.e.
clubs/organizations)
Social media outlets
Facebook, Twitter, LinkedIn, etc.
16. Alumni Recruitment at Marywood
Undergraduate Open Houses
Educators on Campus Program
Referral program for high school seniors
Must be referred by a Marywood alumni educator
Scholarship money available for qualified students referred by alumni educator
One weekend a semester presentations to local high school teachers and guidance
counselors
Grad Finale
Event before finals where students pick up regalia, pay final bills, submit Senior
Survey
Alumni help recruit students for employment, internships, graduate school
17. Pacer Alumni Recruiting Team (PART) Program
The Pacer Alumni Recruitment Team (PART) Program is a group comprised solely of Marywood University
alumni who volunteer their time to further aid the overall recruitment efforts of the Office of University
Admissions.
Almuni will work closely with the Office of University Admissions to aid in recruiting future Marywood
University students
The Admissions Counselor will contact alumni with a list of recruiting events in their area that Marywood
University is attending.
Alumni can volunteer in various ways, such as:
Attending a college fair/school visit as a Marywood University ambassador in their area;
Volunteer as an alumni panelist at University Open Houses and Orientation events;
Reaching out to prospective and accepted students to offer advice on making the most of their time at
Marywood University;
Attend luncheons or receptions with Admissions Counselors in their area.
18. Alumni Recruitment at
Marywood: Alumni Profiles
Chris
Undergraduate Degree in Communication Arts
I graduated in 2003 and immediately moved to Los Angeles with my wife to break into the
movie business. (She's a MU graduate as well.) I found my way to DreamWorks
Animation. For nine great years, I worked with amazing teams of artists crafting
entertainment enjoyed by people the world over. I worked on everything from The Croods
to Kung Fu Panda. After finishing The Croods, I left DreamWorks and joined DisneyToon
Studios where I currently handle stereoscopic-camera-finaling on Planes: Fire and Rescue.
I go through every single shot of the movie and not only fine tune the camera work to make
sure it's perfect, I also help creatively drive the 3D version of the movie.
You may be wondering how my time at Marywood helped me get into the field of animation.
With its liberal arts core, Marywood better prepares you for your career than you might
have imagined. It's the foundation that you build upon. You use the smaller class sizes to
your advantage by creating bonds with your professors, who are working professionals in
most cases. For me, it was really exploring the technology and art of filmmaking. This was
a natural introduction into the world of computer-generated animation; an art form I have
always loved.
19. Alumni Recruitment at
Marywood:
Alumni Profiles
Ryan
Graduate Degree in Nutrition and Dietetics
I have a bachelor's degree in Nutrition and Dietetics and a master's degree in
Sports Nutrition and Exercise Science from Marywood. After obtaining my
master’s degree, I found a career that was the perfect fit…working for PowerBar!
In my position, I’ve had the opportunity to speak with many athletes, novice and
veteran, and teach them the proper recommendations in sports nutrition to help
reach their fitness goals. Over the past eight years, I’ve been fortunate to have
met many talented professional and world-class athletes, including Josh Cox
(Olympic marathoner), Brandi Chastain (World Cup soccer champ, pictured at
right), Peter Reid (three time Ironman World Champion), and Meb Keflezighi
(Olympic silver medalist marathoner). I’ve attended several marathon expos,
including the Boston Marathon, Chicago Marathon, and New York City Marathon
and have participated on expert panels with some of the above mentioned
athletes.
In 2005, I started my own software company, Visual Veggies Software. I created
the company to develop software study materials for other nutrition students
preparing for their national registration exams. The software is used or
recommended by over 80 nutrition departments at various colleges and
universities throughout the nation.
21. Graduate Open Houses
Host Open House events around university events/traditions
Ex. Homecoming, board meetings, alumni reunions (i.e. Reunion/Alumni
Weekend), on-campus alumni events, athletic events
“If you build it, they WILL come”
Effective utilization of alumni at Open Houses will increase the amount of
Alumni Admissions Ambassadors
Alumni get a sense of appreciation and importance in aiding the institution
recruit students
22. Connect-the-Dots
Networking event during Graduate Open House or Graduate
Orientation
Alumni from different industries speak and network with students
according to program of interest
Offer with resume reviews, mock interviews, professional/academic
advice, internship/job opportunities
23. Alumni Mailings and Phone Calls
Mailings
E-letters or mailings sent to prospective students from the alumni about their
experiences at the institution.
Highlight academics, extra-curricular activities, professional development
opportunities, etc.
Successes of alumni through personalized mailings to students help create
strong bonds to the institution
Usually sent to inquiries after initial contact is made by the counselor.
Highlight 2-3 different alumni across different backgrounds within the specific program
of interest.
24. Alumni Mailings and Phone Calls
Phone Calls
Alumni from specific programs will call accepted students prior to their
semester of entry
Further establishes an affinity to the institution and program of study
Sense of feeling part of “an exclusive club”
25. Alumni Mentorship Program
Alumni serve as professional industry mentors to students.
Aid in advice about the job market, available positions, internship
opportunities, etc.
“Professional-Side vs. Academic-Side” of students.
Excellent resources for access to recommendations and other
professional networks.
26. Student-Alumni Social
Accepted/Confirmed students attend an informal social gathering
with alumni on campus.
Added avenue of networking and displaying the benefit of education from
the particular institution.
Turn accepted students into confirmed students!
Could also be an event for a Graduate Orientation
27. What Have We Learned?
Takeaways
Benefits of alumni engagement in the recruitment process
How to engage alumni in recruiting students
Admissions events to increase alumni engagement and recruitment
Your Task:
Develop a strategy to engage alumni recruitment at your institution
Coordinate with necessary Admissions and Office of Alumni personnel.
“Baby steps…”
“Test the Waters”
28. Bibliography
Dolbert, S.C. “Alumni Admissions Programs.” In J.A.
Feudo (ed.), Alumni Relations: A Newcomer’s Guide
to Success. New York: Council for the
Advancement and Support of Education, 2000
McAlexander, J.H., and Koenig, H.E. “University
Experiences, the Student-College Relationship,
and Alumni Support.” Journal of Marketing for
Higher Education, 2001, 10(3), 21-43
29. Bibliography
Pastorella, M.J. “Keeping in Touch: Alumni Development
in Community Colleges.” In M.D. Milliron, G.E.
de los Santos, and B. Browing (eds.), Successful
Approaches to Fundraising and Development. New
Directions for Community Colleges, no. 124.
San Francisco: Jossey-Bass, 2003
Singer, T.S. and Hughey, A.W. “The Role of the Alumni
Association in Student Life.” In M.B. Snyder (ed.),
Student Affairs and External Relations. New
Directions for Student Services, no. 100. San
Francisco: Joseey-Bass, 2002
30. Contact Information
Stanley J. Kania III, MBA
Graduate Admissions Counselor
Marywood University
2300 Adams Avenue
Scranton, PA 18509
E-mail: stankania@marywood.edu
Phone: 570-340-6002 Ext. 2271