Scrum Master as a Master of the process, as a Coach, as a Trainer, as a Facilitator

1. What does a Scrum
Master do, or should do,
all day?
Stefania Marinelli
Agile Lead @Hotels.com

2. Place your screenshot here
2

3. Scrum Master Job
description
3

4. 4
Scrum Master

5. Scrum Master
As the Master
of the process!
5

6. on behalf of the team
ask for reportduring the daily
assign tasksto the team members
6
give estimations

7. to establish the process
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Create a rhythm

8. Create a Rhythm
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9. 9

10. Create a Rhythm
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11. Daily checklist
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12. Create a Rhythm
12

13. to establish the process
Rely on datametrics
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Create a rhythm

14. Rely on data
14
Metrics
Make experiments, inspect and
adapt

15. 15

16. 16

17. to establish the process
Set expectationsfor projects and team members
Rely on datametrics
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Create a rhythm

18. Set Expectations
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19. Expectations for
project
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20. Set Expectations
20

21. Working agreement
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22. 22
Master
Scrum Master

23. Scrum Master
As a Facilitator!
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24. Make silly drawings
Book rooms
24
Bring Post-it

25. in person and remotely
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Facilitate meetings

26. ➔ Making everyone feel comfortable and valued,
encouraging participation
➔ Engaging and guiding group discussions
➔ Listen carefully, observe, be attentive, acknowledge
➔ Managing conflict
Facilitate meetings
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27. Meeting facilitation for
Remote meetings
Remote communication using
LegoⓇ activity
27

28. in person and remotely
Monitor actionswhat/who/when
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Facilitate meetings

29. Monitor actions
WHAT WHO WHEN
<Action> <Person name> <by… >
... …. …..
29

30. 30

31. in person and remotely
Enhance communication
within the team
Monitor actionswhat/who/when
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Facilitate meetings

32. Create a safe space
Enhance communication
32

33. Agile Games
33

34. 34
Facilitator
Master
Scrum Master

35. Scrum Master
As a Coach!
35

36. Is not a jester
Is not a fluffy Jedi
36
Is not a Therapist

37. he/she has some free time
37
Approachable

38. ➔ Free time
➔ 1:1 s
➔ React on internal chat
➔ Reply to e-mail
Approachable
38

39. he/she has some free time
Active Listener
39
Approachable

40. Active Listener
40

41. he/she has some free time
Powerful questions
Active Listener
41
Approachable

42. ➔ What’s the real challenge here for you?
➔ What do you want?
➔ How can I help?
“The Coaching habit” - Michael Bungay Stanier
Powerful questions
Tell less ask more
42

43. 43
Facilitator
MasterCoach
Scrum Master

44. Scrum Master
As a Trainer!
44

45. Trainings for teams

46. ❏ Agile inception for new joiners
❏ From Scrum to Kanban (and viceversa)
❏ Splitting User Stories
❏ Pair Programming
❏ Facilitation training
❏ ….
Trainings for the teams
46

47. Trainings for product
Trainings for teams

48. ❏ Agile inception for new joiners
❏ Prioritization training
❏ Prune the backlog workshop
❏ Splitting user stories
Trainings for Product
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49. Training for Organization
Trainings for product
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Trainings for teams

50. ➔ Agile Academy
Trainings for the
Organization
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51. 51
Trainer
Facilitator
MasterCoach
Scrum Master

52. 52
Facilitator
MasterCoach
Trainer

53. Place your screenshot here
Stefania Marinelli
Agile Lead @Hotels.com

54. thanks!
Any questions?
You can find me at
@galadriel72
linkedin.com/in/stefania-marinelli
smarinelli@hotels.com
54
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