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MTO Summit 2009  Escape the Technology Maze  June 25, 2009 London The Art of Social Media Marketing RECRUITING COMMUNITY MEMBERS &  GENERATING EXHIBITION LEADS
MTO Summit “ The art of social media marketing " Wednesday, June 25 With Stephen Nold  CEO, Founder MeetingTechOnline Todd ‘Turbo’ Watson E-Relationship Manager IBM Arran Coole  CEO ASP Events
Thanks to the Sponsors
Before we start…
Chat Live with us on Twitter
What we will cover
[object Object],[object Object],[object Object],[object Object],What is Social Media?
[object Object],[object Object],[object Object],[object Object],[object Object],What is Social Media?
[object Object],Tool Choices
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],The Tools
The Tools (by Purpose)
LinkedIn: Degrees of Separation
Twitter “ Twitter has been a focal point in coverage of the Iran election, as its users have railed against mainstream-media outlets and shared proxy information so that Iranian citizens can maintain anonymous Internet access.” Wall Street Journal Twitter Retains Spotlight in Iran Coverage June 16, 2009, 2:50 PM ET
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Twitter
Twitter
[object Object],[object Object],[object Object],[object Object],Facebook
Webinars
Input Aggregation
The Tools
Community
Community
[object Object],[object Object],Community
Purpose Driven Community
Community The world’s most successful online community?
World of Warcraft! ,[object Object],[object Object],[object Object],[object Object]
Seriously ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Message
Resources
Post Event
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Additional Information
[object Object],[object Object],Additional Information
For More Information ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Art Of Social Media Marketing

Notas del editor

  1. 08/08/09
  2. 08/08/09 Over the last few years we have seen dynamic changes to the association value proposition. Members are no longer accepting occasional chapter meetings and a monthly magazine, they are demanding more networking opportunities through newer electronic mediums. If you know what the social web is, do you see it as a risk or opportunity? Business week last week referred to the social web as a place where “…users form communities around common interests.” – now let’s look at a common definition of an association: “a formal organization of people or groups of people” – see how closely defined these two very different things are?
  3. 08/08/09 Over the last few years we have seen dynamic changes to the association value proposition. Members are no longer accepting occasional chapter meetings and a monthly magazine, they are demanding more networking opportunities through newer electronic mediums. If you know what the social web is, do you see it as a risk or opportunity? Business week last week referred to the social web as a place where “…users form communities around common interests.” – now let’s look at a common definition of an association: “a formal organization of people or groups of people” – see how closely defined these two very different things are?
  4. Goal: All about developing relevant messages delivered to masses which generate relationships that in turn create connected communities. Create plan that includes tangible objectives with measurable results. Take inventory of your resources and budget and be realistic. While many social media tools can be low cost, they can also quickly become resource intense if you let them. Get your marketing manager on Twitter and Facebook may not be the best tactic for your organization goals.
  5. Goal: All about developing relevant messages delivered to masses which generate relationships that in turn create connected communities. Create plan that includes tangible objectives with measurable results. Take inventory of your resources and budget and be realistic. While many social media tools can be low cost, they can also quickly become resource intense if you let them. Get your marketing manager on Twitter and Facebook may not be the best tactic for your organization goals.
  6. In a fixed group like an organization’s membership, I’d think 2 and 3 would be pretty close to the same thing in a short time.  Which might make it even cooler.  You are one level away from everyone in the industry! We might even have two different networks, members vs. non-members.  Or members vs. vendor members. This might be a useful way for vendor members to get rated.  Ebay style.  So, like, let’s say a certain salesperson for Marsh has a really good rep for going the extra mile.  They could submit their names to the “vendor” directory, or the like, and get rated by anyone who’s dealt with them before.  A good guy gets 5 stars from 100 members.  A bad guy gets 1.3 stars from 50 people. This info would only be available to members, btw.  Then, let’s say I am looking thru the vendor directory for a new insurance sales guy,  I come across a 5 star guy.  I click on his profile and it says ”Rob, Andy Steggles and Doug (2 of your contacts) rate this guy as 5 stars.  Contact them to get their take on him”.  Basically, using the network to make these recommendations. 08/08/09
  7. 08/08/09 A study conducted by Harvard Business Review reveals that most Twitter users don’t actually use the service much, or even at all. In fact, 10% of active users are responsible for over 90% of all Tweets. According to the research, conducted on a random sample of about 300,000 Twitter (Twitter) users in May 2009, 25% of Twitter users don’t tweet at all, while 50% of users tweet less than once every 74 hours. Active users, on the other hand, tweet a lot, which makes Twitter a lot more like Wikipedia (Wikipedia) than an average social network
  8. Architecture of Participation – Tim O’Reilly Driving short term event interactions into long term relationships
  9. Goal: All about developing relevant messages delivered to masses which generate relationships that in turn create connected communities. Create plan that includes tangible objectives with measurable results. Take inventory of your resources and budget and be realistic. While many social media tools can be low cost, they can also quickly become resource intense if you let them. Get your marketing manager on Twitter and Facebook may not be the best tactic for your organization goals.
  10. Goal: All about developing relevant messages delivered to masses which generate relationships that in turn create connected communities. Create plan that includes tangible objectives with measurable results. Take inventory of your resources and budget and be realistic. While many social media tools can be low cost, they can also quickly become resource intense if you let them. Get your marketing manager on Twitter and Facebook may not be the best tactic for your organization goals.
  11. Identify your community, content and conversation Support, not create a community with a definite purpose. No purpose, no loyalty. Community – Generate a following by spreading your brand across targeted web vehicles and creating a feedback loop that converts interest into sales leads When asked what is the best social media tool to launch; the obvious answer is the tool where you find your community.
  12. Architecture of Participation – Tim O’Reilly Driving short term event interactions into long term relationships
  13. Architecture of Participation – Tim O’Reilly Driving short term event interactions into long term relationships
  14. Architecture of Participation – Tim O’Reilly Driving short term event interactions into long term relationships
  15. Don’t overwhelm your own resources Monitoring and participating in community discussions takes time and resources. Don’t take on a community presence and then become absent. Community members expect responses. If you don’t participate, neither will they.
  16. Architecture of Participation – Tim O’Reilly Driving short term event interactions into long term relationships