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Employee Life Cycle
Stephan Schmidt
übercto
Recruiting und Moderne Mitarbeiterentwicklung
Stephan Schmidt
@codemonkeyism
Started
Programming
Computer
Science
University
Demo
Scene
Interactiva
PIN
Computer
Science &
Philosophy
University
Retraining
Teacher
Startup
Fraunhofer
Immobilien-
Scout24
brands4friends
eBay
eventsofa
übercto
Flickr Max Braun CC BY SA 2.0
Employer	Branding
Recruiting
Hiring
Onboarding/	
Mentoring
High	Performance	
Teams
People	
Development/
Career	Planning
Promotion
Let Go
Alumni
Employee
Life Cycle
Recruiting beginnt weit vor dem Recruiting.
Recruiting and People Management is an end to end
process.
Recruiting Idee: Wen will ich einstellen?
8
Smart,
can get stuff done,
you can work with them
Do they know stuff?
Are they curious?
Do they learn?
What	have	they	got	done
in	the	past?
Get	some	Code	samples
Have lunch
Play a game
Taken from Aaron Swartz, Raw Thought, 2009
Rollen, Aufgaben, Skills, Junior/Senior
Kann-Alles-Genie
TT	Shaped	Skills
ππ	Shaped	Skills
CommonNovelUbiquity
Demand
Unknown
Defined
Certainty
Supply
Commodity
Product
Custom Built
Genesis
Model:
Simon	
Wardley
Product Life Cycle
CommonNovelUbiquity
Demand
Unknown
Defined
Certainty
Supply
Commodity
Product
Custom Built
Genesis
Model:
Simon	
Wardley/
Markus
Andrezak
How much
will it cost?
What will the
new product
look like?
Which new
opportunities should
we follow & how do
we find them?
CommonNovelUbiquity
Demand
Unknown
Defined
Certainty
Supply
Commodity
Product
Custom Built
Genesis
Model:
Simon	
Wardley/
Markus
Andrezak
Town
Planners
Settlers
Pioneers
Flickr Kenny Louie CC BY 2.0
Diversity.
Stellenanzeige
Jede selbst schreiben
NEVER cut & paste
Und Frauen?
Und Väter?
Schnell reagieren!
Stellenanzeigen reichen heute nicht aus.
Employer Branding.
Aussieben Aussieben Aussieben
CVs are fake.
German universities don’t tell you anything.
Zeugnisse sind nichts wert.
30% der Entwickler können nicht programmieren!
Non Developer, Cargo Cultist,
Good Developer and Genius
Telefoninterview spart viel Zeit.
Interview
The goal of the hiring process is to decide if
you want to hire someone
or not.
Everything else follows.
• The goal is not to make you look good.
• The goal is not to show your intelligence.
• The goal is not to follow rituals.
• The goal is not to appear nice.
Keep in mind: Hiring is also a sales process for your company.
Base your Interviewing on Competencies
Competencies
KNOWLEDGE INTELLECTUAL INTERPERSONAL MOTIVATION
• Business Acumen
• Functional/Technical	
Skills
• Hiring	and	Staffing
• Organizational	Agility
• Process	Management
• Managing	through	
Systems
• Technical	Learning
• Dealing	with	Ambiguity
• Creativity
• Timely	Decision	Making
• Decision	Quality
• Humor
• Innovation	Management
• Integrity	and	Trust
• Intellectual	Horsepower
• Learning	on	the	Fly
• Listening
• Organizing
• Dealing	with	Paradox
• Personal	Learning
• Perspective
• Planning
• Political	Savvy
• Priority	Setting
• Problem	Solving
• Self	Knowledge
• Strategic	Agility
• Time	Management
• Managing	Vision	and	Purpose
• Written	Communications
• Approachability
• Caring	about	Direct	Reports
• Comfort	Around	Higher	
Management
• Command	Skills
• Compassion
• Composure
• Conflict	Management
• Confronting	Direct	reports
• Delegation
• Developing	Direct	reports
• Directing	Others
• Managing	Diversity
• Ethics	and	Values
• Fairness	to	Direct	Reports
• Informing
• Interpersonal	Savvy
• Managerial	Courage
• Managing	and	Measuring	Work
• Motivating	Others
• Negotiating
• Patience
• Peer	Relationships
• Personal	Disclosure
• Presentation	Skills
• Sizing	Up	People
• Standing	Alone
• Building	Effective	Teams
• Understanding	Others
• Action Oriented
• Boss	Relationships
• Career	Ambition
• Customer	Focus
• Perseverance
• Drive	for	Results
• Self	Development
• Work/Live	Balance
Interview mit Aufgabe
Interview Competency Funnel Model
Topic Opener Question
„Tell me about your current job with major duties and responsibilities.“
Experienced Cadidate: Current/Previous job, First Job, Transitions.
Recent Graduate: University, Summer jobs, Transitions
Performance Standards
„What are the standards for successful performance in that job?“
„How well did you meet these standards?“
Accomplishment
Lets talk about a major accomplishment in your current job.“
⁃ What problem required your attention?
⁃ What action did you take?
⁃ What was the result?
⁃ What did you learn?
⁃ How have you applied it?
Self Appraisal
DIRECT
„What is it about you …?“
„How were you able to …?“
THIRD-PARTY
„If I called …. what would he/she say about you?“
Direct Competency Probes
„Give me an example ….“
„Describe a time …“
„Tell me about a situation …“
FOLLOW UP
„What were you thoughts at the time?“
„How did you feel about the situation?“
„What specifically did you do?“
Opening Question
Experience / Accomplishments
Learnings / Appraisal
Applied
360 Grad Interview.
Have lunch.
Tell 90% of the truth ;-)
Will, Skill, Team Fit.
Skills
Verhalten
Charakter
Werte
When in doubt, don‘t hire!
Gehaltsverhandlung.
Wikipedia Nick Webb CC BY 2.0
Make decisions same day.
Vertrag zuschicken
Kontakt nicht abreißen lassen.
Willkommens-Kultur.
Einarbeitung und Mentoring
Probezeit ist die letzte Chance.
Auf die Probe stellen.
1 Monat, 2 Monat, 3 Monat Check Ups.
Bestandene Probezeit.
Flickr Brandon Atkinson CC BY 2.0
Ende Recruiting
Wikipedia Bert van Dijk CC BY SA 2.0
People Development
Employer	Branding
Recruiting
Hiring
Onboarding/	
Mentoring
High	Performance	
Teams
People	
Development/
Career	Planning
Promotion
Let Go
Alumni
Employee
Life Cycle
Modernes Organigramm
Management
People that work
on product
Commands and
directs
Management
People that work
on product
Supports and
enables
Old	Management
New	Management
Customer
Works for Customer
Works for Customer
Works for Customer
„Workers“
Developers,
Marketing,
Sales, ….
Supports and
enables
Supports and
enables
Supports and
enables
Supports and
enables
Middle
Management
Supports and
enables
Supports and
enables
Executive
Nicht jeder ist wie du!
Jeder ist anders motiviert
Jeder Mitarbeiter ist anders,
aber jeder braucht Entwicklung.
DISC Model – 4 Types of Persons
Dominant /
Conductor
Influence / Supporter Steadiness /
Supporter
Compliance/
Analyzer
Basic Priority Power People Slower Pace Procedure
Fear Being taken
advantageof
Loss of approval Loss of security Criticism of their
work
Focus Get the job done now Interaction Team work Doing it correctly the
first time
Ideal environment Upbeat, fast,
powerful
Fun, friendly, exciting Procedures, stable,
harmonious
Structure with
procedures, accuracy
Basic Need Control, needs
options
Recognition,
approval,popularity
Appreciation,
security, affirmation
Quality answers,
value, excellence
Work Style My way – hard to
please
Fun way, full of
interaction
Easy way, little
change
The right way -
inflexible
Sees the workplace as Antagonistic Friendly Friendly Antagonistic
Other’s view of them Bossy, arrogant,
brash
Glib, unrealistic,
emotional
Slow, stubborn,
inflexible
Critical, perfectionist,
overly sensitive
Growth area Sensitive to the
feelings of others
Sensitive to time Be more willing to
change
That self and others
aren’t perfect
Receiving verbal
communication
Short and to the
point
Be upbeat,
enthusiastic
Non threatening,
pleasant tone of
voice
Detailed, prefers
instructions in
writing
1. I know what is expected of me at work.
2. I have the materials and equipment I need to do my work right.
3. At work, I have the opportunity to do what I do best every day.
4. In the last seven days, I have received recognition or praise for doing good work.
5. My supervisor, or someone at work, seems to care about me as a person.
6. There is someone at work who encourages my development
7. At work, my opinions seem to count.
8. The mission or purpose of my company makes me feel my job is important.
9. My associates or fellow employees are committed to doing quality work.
10. I have a best friend at work.
11. In the last six months, someone at work has talked to me about my progress.
12. This last year, I have had opportunities at work to learn and grow.
Gallup Q12 Employee Engagement Questions
Copyright	©	2014	Gallup,	Inc.
50% der eigenen Zeit in Mitarbeiter investieren!
1:1 und 1:1 und 1:1
Once a week
Jedes 4. 1:1 nur für Entwicklung
People Development means:
– Where does the person want to be in 2-5 years?
– Where is she now?
– What needs to be done to close the gap?
– How can you/company help to close the gap?
Johari Window – Self Development
OPEN /
PUBLIC
BLIND
SPOT
FACADE /
PRIVATE
UNKNOWN
BLIND
SPOT
FACADE /
PRIVATE
UNKNOWN
Unkown
to Self
Known
to Self
Known
toOthers
Unknown
toOthers
Unkown
to Self
Known
to Self
Known
toOthers
Unknown
toOthers
OPEN /
PUBLIC
ask
feedback
tell
self disclosure/
exposure
shared
discovery
self
discovery
others
observation
Promotions based on development.
Favor Internal Promotions.
Tours of Duty.
Talent Council
Kündigung!
Karriere außerhalb der Firma
Wiedereinstellen.
Employer Branding.
Employer	Branding
Recruiting
Hiring
Onboarding/	
Mentoring
High	Performance	
Teams
People	
Development/
Career	Planning
Promotion
Let Go
Alumni
Employee
Life Cycle
Death To Stockphoto
Q&A	J
Stephan Schmidt
@codemonkeyism
stephan@ubercto.de

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