Learn more about the Ronan Consulting Group's approach to assessing, selecting, and implementing strategic technology solutions for our clients.

1. Our Approach to
Systems Selection &
Implementation

2. The Technology Challenge
Business growth
requires operational
excellence
The technology
marketplace is
complex, crowded,
and fragmented
Implementation is
difficult and industry-
wide success rates
are surprisingly low
All operating
improvements
require enabling
technology

3. Selection and planning are more important than ever
Choosing systems that will support your goals now and scale and
evolve with your business
1
Creating internal expertise and ownership for critical systems so they
can be sustained and improved over time
2
Managing disciplined implementations to deliver the expected value3

4. ImplementAssess Select
• Assess org structure, skills,
and culture
• Define success criteria from
employee perspective
The RCG Approach
Org and People Define Requirements Design
Analysis and Demos Project ManagementProcesses & Systems
• Recommend changes to structure, skill gaps
to fill, and updated role definitions
• Assess business process maturity
• Perform technical assessment of
current systems (ERP, CRM, POS,
Accounting, Reporting,
Manufacturing Execution, etc.)
• Recommend process changes, related
system changes, and define scope of new or
replacement technology
• Perform due diligence on
available options
• Educate staff on selection process
and how to make the decision
• Hold demos and discovery sessions with
short list of vendors; calculate cost/benefit
• Select new system(s), negotiate with vendor
• Define roles for staff
• Hire outside skills needed
for implementation
• Define schedule, milestones, and tasks
• Manage end-to-end implementation
including design, test, rollout, and support
• Define key business
requirements
• Confirm user priorities and
interface preferences
• Document and agree to software and vendor
selection criteria
• Define detailed business
requirements
• Document processes, data models,
and technical architecture
• Work with vendor to reconcile design with
software capabilities and define gaps
Select

5. 1
4
2 3
5
Set the right goals Involve and prepare
your people
Choose the right tools
Be disciplined with
implementation
Take a structured
approach to support
• Align to company
strategy
• Prioritize key
business
requirements
• Iterative and
achievable – don’t
“boil the ocean”
• Buy-in from all key
stakeholders
• Closely monitor tasks and
schedule
• Keep everyone close to
the process with regular
check-ins
• Issues will arise – look for
solutions, not blame
• Always keep the system’s
strategic impact at the
forefront
• Have your employees set
the selection criteria
• Key employees should
provide input to analysis
• Set ownership for
implementation and
ongoing success
• Have end-users test
during implementation
• Stay in touch with users
and quickly react to issues
until solution is stable
• Don’t be afraid to adjust
the solution once in
production
• Measure and monitor
adoption of the new
systems
• Don’t lose momentum –
keep implementing!
Five Keys to Successful Technology Projects
• Easy-to-use so people
will adopt them
• Ensure compatibility
with existing systems
and future goals
• Built for long-term
success, not fixing a
short-term problem
• Don’t be afraid to build
instead of buy if
benefits are clearly
defined

6. Our Credentials
Led process transformation,
software selection, and
implementation projects at every
level of business – Fortune 500s,
mid-sized, and small businesses
Advised Fortune 500 executives,
family-run business owners, and
founders on growth plans,
operational improvement
projects, and technology strategy
& implementation
Delivered millions of dollars in
operating savings and technology
savings, with over $100M of
projects delivered on-time and
within budget
Construction Life Sciences Broadcast Manufacturing Franchising HospitalityReal Estate Publishing
ClientsIndustries
High-tech

7. Discover More
(203) 539-1724
info@ronanconsultinggroup.com
www.ronanconsultinggroup.com