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LESSONS
LEARNED
STORY AS
SOFTWARE
WHAT WORKED
‣ Promoting a new form (“social film”) as opposed to just a project
!
‣ Him, Her and Them was covered in Fast Company and other publications
!
‣ Pulling people’s photos into the narrative really freaked them out, that was
the “special sauce”
WHERE WE FAILED
‣ Video doesn’t want to be in a box, looks like a stamp and is not cinematic

‣ Lost half of our audience at the Facebook connect button - should have
placed more experience before forcing user to Facebook connect

‣ Gave users too many options to interact, after 3 or 4 opportunities they
didn’t engage

‣ Didn’t plan for success - we weren’t able to bring this audience to our next
project

‣ Didn’t plan for ongoing support and sunsetting project

‣ Missed the special sauce
WHAT WORKED
‣ User Generated Content program engaged with “super fans” and gave
them something to share and promote
!
‣ Social Music Video premiered on Rolling Stone - a first for the band

‣ Created a special poignant video that could be personalized
WHERE WE FAILED
‣ Created a tool that only true super fans used - what about casual fans or
new fans?
!
‣ Despite clear instructions users still uploaded garbage - could only use
about 30% of the photos that were uploaded
LIVE IMMERSIVE / INTERACTIVE THEATER EVENT
‣ ACT 1 - Non-linear exploration, like a carnival or party
!
‣ ACT 2 - Live Theater performance of secretive cult ritual with audience
agency

‣ ACT 3 - Interactive Feature Film that responds to the audience.
ACT 1Side Missions
Video Testimonials
Soul Readings Secret Society
ACT 2
Live Cult Initiation Ritual
ACT 3
Interactive Feature Film
WHAT WORKED
‣ The audience wants to play, they want agency
!
‣ Each run is an incubator for testing new ideas, highly iterative

‣ Unique business model for a film - theater licensing model

‣ Games as interface on fictional world

‣ People want to come back, multiple viewings to experience everything

‣ Designed for groups - with various levels of interaction
WHERE WE FAILED
‣ Better communicate to the audience WHAT EXACTLY this experience is
!
‣ “Where’s the movie?”

‣ Still seeking a non-intrusive method to add interactivity to a cinema
experience

!
!
WHAT WORKED
‣ Hackathon model works!
!
‣ Prototype created in POV Hackathon, project launch 2 months later,
selected to be in Tribeca Film Festival 2 months afterwards.
!
‣ Much larger audience exposed to the story (tens of thousands for the
online component vs. hundreds for the film) 

‣ Seasonal release/episodes worked to re-engage people

‣ Linear audio with non-linear image slideshow/interactive experience
works

‣ Aatsinki Perspective in Finnish helped support it was their perspective

WHERE WE FAILED
‣ Social media must engage
!
‣ Don’t use Hackathon code for production - start over
!
!
!
CURRENT
PROJECTS
LESSONS LEARNED SUMMARY
‣ Web video wants to be full screen/bleed
!
‣ Make interactivity special, limited and important
!
‣ Plan for success

‣ Plan for support/maintenance and project sunsetting

‣ Give context to new types/forms of narrative experience

‣ Social media must engage

‣ Don’t use hackathon code for production
WWW.MURMURCO.COM
!
@MURMURCO
!
© 2013 MURMUR

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Storycode Paris - Lessons Learned from Murmur

  • 2.
  • 4.
  • 5.
  • 6. WHAT WORKED ‣ Promoting a new form (“social film”) as opposed to just a project ! ‣ Him, Her and Them was covered in Fast Company and other publications ! ‣ Pulling people’s photos into the narrative really freaked them out, that was the “special sauce”
  • 7. WHERE WE FAILED ‣ Video doesn’t want to be in a box, looks like a stamp and is not cinematic
 ‣ Lost half of our audience at the Facebook connect button - should have placed more experience before forcing user to Facebook connect
 ‣ Gave users too many options to interact, after 3 or 4 opportunities they didn’t engage
 ‣ Didn’t plan for success - we weren’t able to bring this audience to our next project
 ‣ Didn’t plan for ongoing support and sunsetting project
 ‣ Missed the special sauce
  • 8.
  • 9. WHAT WORKED ‣ User Generated Content program engaged with “super fans” and gave them something to share and promote ! ‣ Social Music Video premiered on Rolling Stone - a first for the band
 ‣ Created a special poignant video that could be personalized
  • 10. WHERE WE FAILED ‣ Created a tool that only true super fans used - what about casual fans or new fans? ! ‣ Despite clear instructions users still uploaded garbage - could only use about 30% of the photos that were uploaded
  • 11.
  • 12. LIVE IMMERSIVE / INTERACTIVE THEATER EVENT ‣ ACT 1 - Non-linear exploration, like a carnival or party ! ‣ ACT 2 - Live Theater performance of secretive cult ritual with audience agency
 ‣ ACT 3 - Interactive Feature Film that responds to the audience.
  • 13. ACT 1Side Missions Video Testimonials Soul Readings Secret Society
  • 14. ACT 2 Live Cult Initiation Ritual
  • 16. WHAT WORKED ‣ The audience wants to play, they want agency ! ‣ Each run is an incubator for testing new ideas, highly iterative
 ‣ Unique business model for a film - theater licensing model
 ‣ Games as interface on fictional world
 ‣ People want to come back, multiple viewings to experience everything
 ‣ Designed for groups - with various levels of interaction
  • 17. WHERE WE FAILED ‣ Better communicate to the audience WHAT EXACTLY this experience is ! ‣ “Where’s the movie?”
 ‣ Still seeking a non-intrusive method to add interactivity to a cinema experience
 ! !
  • 18.
  • 19. WHAT WORKED ‣ Hackathon model works! ! ‣ Prototype created in POV Hackathon, project launch 2 months later, selected to be in Tribeca Film Festival 2 months afterwards. ! ‣ Much larger audience exposed to the story (tens of thousands for the online component vs. hundreds for the film) 
 ‣ Seasonal release/episodes worked to re-engage people
 ‣ Linear audio with non-linear image slideshow/interactive experience works
 ‣ Aatsinki Perspective in Finnish helped support it was their perspective

  • 20. WHERE WE FAILED ‣ Social media must engage ! ‣ Don’t use Hackathon code for production - start over ! ! !
  • 22.
  • 23.
  • 24.
  • 25. LESSONS LEARNED SUMMARY ‣ Web video wants to be full screen/bleed ! ‣ Make interactivity special, limited and important ! ‣ Plan for success
 ‣ Plan for support/maintenance and project sunsetting
 ‣ Give context to new types/forms of narrative experience
 ‣ Social media must engage
 ‣ Don’t use hackathon code for production