Developer Data Modeling Mistakes: From Postgres to NoSQL
Chap 17 managing information systems and communication technology
1. Chapter 17
Managing Information Systems
and Communication Technology
http://www.slideshare.net/Subjectmaterial
2. Sr. Chapter Chapter Heading
No.No.
1. 3 Understanding the Global context of business (031012)
2. 4 Conducting Business Ethically and Responsibly (250212)
3. 6 Organizing the Business Enterprise (030312)
4. 7 Understanding Entrepreneurship and Small Business (100312)
5. 8 Managing Human Resources (240312)
6. 9 Understanding Employee Motivating, Satisfying & Leadership (140412)
7. 11 Understanding Marketing Processes and Consumer Behavior (280412)
8. 16 Managing Quality and Productivity
9. 17 Managing Information Systems and Communication Technology
10. 19 Understanding Money and Banking
11. 20 Intermediate Term and Lease Financing
3. 1. INFORMATION MANAGEMENT: AN OVERVIEW
2. NEW BUSINESS TECHNOLOGIES IN THE
INFORMATION AGE
3. TYPES OF INFORMATION SYSTEMS
4. ELEMENTS OF THE INFORMATION SYSTEMS
5. TELECOMMUNICATIONS AND NETWORKS
5. INFORMATION MANAGEMENT:
AN OVERVIEW
Information Managers
Managers responsible for designing and implementing systems to
gather, organize and distribute information
Information Management
Internal operations for arranging a firm’s information resources to
support business performance and outcomes
Data: Raw facts and figures
Information:
Meaningful, useful interpretation of data
Information Systems:
Systems for transforming raw data into information that can be
used in decision making
6. IT Basics
• Information Technology (IT)
– The various appliances and devices
– for creating, storing, exchanging, and using
information
– in diverse modes, including visual images,
voice, multimedia, and business data
• E-commerce (Electronic Commerce)
– The use of the Internet and other electronic
means for retailing and business-to-business
transactions
7. NEW BUSINESS TECHNOLOGIES IN THE
INFORMATION AGE
Scope of IS
Fleet management
Electronic order processing
Electronic approvals
Evaluation of prospective employees
Formulation of firm’s business strategy
New management processes
Processing payroll data
New engineering designs
Compiling advertising expenditures
Applying Quality control standards to production
Keeping employee turnover records
Comparing costs against budgeted amounts
8. Electronic Business and communication
Technologies
Electronic Information Technologies
Information-systems applications, based on
telecommunications technologies, that use
networks of appliances or devices to
communicate information by electronic means
It performs two functions
Provides coordination and communication within
the firm
Speeds up transactions with other firms
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9. Electronic Business and communication
Technologies
Widely used innovations
Fax machines
Voice Mail
Email
Electronic Conferencing
Groupware: Lync, group meetings, group email addresses
Data communication networks
The internet: A gigantic system of more than 100 million interconnected
computers in more than 100 countries
The world wide web: A standardized code for accessing information and
transmitting data over the Internet
Servers and browsers
Directories and search engines
Intranets: Private internal information networks accessible only by employees
Extranets: Allow outsiders limited access to internal information networks
For definitions: p=474 9
10. Networking for Mass Customization
Mass Customization:
Flexible production process that generates customized products
in high volumes at low costs
Leaner organizations
More flexible operations
Increased collaboration
Greater independence at company and workplace
Improved management processes
11. ELEMENTS OF INFORMATION SYSTEM
Hardware
• Input/ output device, CPU,
main memory, program
Software
• System & Application
Telecommunications programs
Control
• Privacy invasion
• Security
People
Database & Applications
• Databases
• Word processing,
spreadsheets, DBMS,
Graphics (ppts)
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12. ELEMENTS OF INFORMATION SYSTEM
Computer Networks:
A group of two or more computers linked together by some
form of cabling (fiber-optic, coaxial, or twisted wire) or by
wireless technology to share data or resources such as a
printer
Hardware:
Physical components of a computer network
Software:
Programs that instruct a computer in what to do
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13. TELECOMMUNICATIONS AND
NETWORKS
Multimedia Communication Systems
Connected network
of communication appliances; TV or Fax
that may be linked to forms of mass media
(such as print publications or TV programming)
Examples: Fax, TV, Cell phones, printers and photocopiers
that may be linked by satellite with other remote networks
Communication Devices
PDAs, GPS, cell phones
Communication Channels
Wired or wireless media that make communication possible
Microwave, Satellite, underground cables, fiber optic etc
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14. TELECOMMUNICATIONS AND
NETWORKS
System Architecture: Location of Computer system’s
elements
Data entry
Data processing systems
Networking
Wide Area Networks (WANs): Computers linked over long
distances
Local Area Networks (LANs) : Computers linked in a
smaller area, such as all of a firm’s computers within a
single building
Wi-Fi (Wireless Fidelity): An access point that forms its own
small network 14
15. TELECOMMUNICATIONS AND
NETWORKS
Connecting the hardware:
Modem: Device that provides a computer to computer link over
telephone wire
Fiber Optic Cable: Glass fiber cables that carry data in the form of
light pulses
Client-Server Network
– Clients
• The laptop or desktop computers through which users make
requests for information or resources
– Servers
• The computers that provide the services shared by users
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