The document discusses the importance of using proper forms and functions in communication to avoid miscommunication. It provides an example conversation between Arif and Faizul where some responses lead to confusion due to lack of clarity. Then, it lists various forms that can be used for different functions such as thanking, agreeing, disagreeing, apologizing, hoping, enquiring, and suggesting.

1. FORMS AND FUNCTIONS
KVDLM 2012

2.  Samples of Miscommunication/ Awkward moment

4. WHY DO WE NEED TO LEARN FORMS AND FUNCTIONS
 Human communication
 Logical responses
 Avoid miscommunication
Read the following situation below
Arif : Good morning, Faizul
Faizul : Yo.
Arif : Are you going to the canteen later?
Faizul: For what?
Arif : To eat
Faizul: Hungry?
Arif : Not now, later.
Faizul : So you are not hungry now?
Arif : No

5. VARIOUS FORMS/ SUGGESTIONS
 To thank - Thank you/ Thanks
 To agree - Agree/ I believe so
 To disagree - I don’t think/ Sorry but I
 To apologize - Sorry/ I apologize
 To hope - I hope that/ Hopefully
 To enquire - Would like/ May I
 To suggest - could/ could have/ should/
should have

6. WHAT ARE THE FORMS USED?