7 out of 10 businesses that suffer a major data loss close down within 18 months. Will your backups give you everything you need for a recovery? You don’t need us to tell you that the backup process gets ever more complex, just as backup windows are shrinking. Or about the commercial pressures that are driving you to find ways to reduce recovery time. You already know all of that. But how confident are you that your backup provision is up to the job?

1. AVAILABILITY SERVICES For forward
VAULTING SOLUTIONS thinking business
7 out of 10 businesses that Hidden cost of tape backup
suffer a major data loss close Consider that you’ll need:
down within 18 months. Staff administration time
Will your backups give you Software licences
everything you need for Tape device hardware
a recovery? Tape media
You don’t need us to tell you that the backup Off-site storage
process gets ever more complex, just as Retrieval fees
backup windows are shrinking. Or about
the commercial pressures that are driving Hardware and software maintenance.
you to find ways to reduce recovery time. Then there are the obvious security risks in
You already know all of that. handing over sensitive information to a third
But how confident are you that your backup party. Think about it. How many news items
provision is up to the job? have you read about tapes containing highly
confidential data being lost by ‘man in a van’
Limit your exposure outfits? And, as recent events have shown,
the logistical problems of transporting tapes
If you still rely on old-fashioned tape when a city is locked down make the system
backups your business could be vulnerable. all too fallible.
Over 30 years of experience has shown us
that tape is a familiar technology but it’s The good news is that there is
one that can also be inflexible, slow and
a better way...
unreliable. Changing tapes takes time.
Waiting for backup tapes to be delivered to
the recovery server delays the data restore
process. What’s more, tape backups don’t
always work – which means neither does
the recovery.
While tape may appear to be a cheap option,
when hidden costs are taken into account the
true outlay is almost double.

2. VAULTING SOLUTIONS
For forward thinking business
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MANAGEMENT
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RESTORE
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router 001
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BACKUP
firewall 10010101110110 backup to disk
Dedicated
Communications 24/7 managed service
OR Internet
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Electronic vaulting – the backup
solution for a forward-thinking SunGard Secondary Vault Disaster Recovery Servers
business
SunGard’s electronic vaulting service
eliminates the many problems generally
copy offsite
associated with tape backups. Instead,
daily backups are encrypted and transmitted,
either over the internet or via dedicated
communications links, directly to disk in a
fault tolerant Technology Centre. This, in
turn, is automatically copied to a second
geographically separate Technology Centre,
giving true resilience.
Tape Recovery vs Electronic Tape-based Recovery vs. Electronic Vaulting Timeline
Vaulting Recovery
It’s the end of lost tapes, corrupted data,
laborious tape changes, time-consuming Good
admin and hours of recovery delays waiting
for backup tapes to arrive. Typical
We’ve been providing electronic vaulting Disaster Vaulting
services for more than fourteen years. event
When you choose a Vaulting Solution from
0 +2 +4 +6 +8 +10 +12 +14 +16 +18 +20
SunGard Availability Services you get one of Hours required to resume business (RTO)
the most secure, reliable and cost-effective
solutions on the market today. You’d expect Declaration
Ship tapes and transit
Restore O/S
IPL system
no less from the pioneer and leading Audit tapes admin setup Restore data
provider in Information Availability and
business continuity.
“We’re not content with merely meeting the accepted industry
standard of storing backup data offsite but take it a stage further.”

3. Greater information security – We’re not
content with merely meeting the accepted
industry standard of storing backup
encrypted data offsite but take it a stage
further. Giving you added peace of mind;
we store two copies of your data at two
separate Technology Centres.
You only pay for what you need –
Vaulting costs are based on £ per GB of
compressed data stored and the more
you store, the lower the aggregate cost.
Contracts are based on estimated vault
usage with additional usage charged at
reasonable rates.
Total Recovery links vaulting restores
directly into your recovery solution –
Total Recovery combines the SunGard
vaulting solution with a recovery solution
to provide a fully managed solution
which provides faster recovery times of
complete servers. SunGard provides a
fully managed and monitored service
led from its Network Operations Centre
(NOC). Our support team is on hand
around the clock to manage both the
backup and restore process, ensuring
continuity and availability of service.
All our sites are linked by SunGard’s
high capacity network. This gives you
SunGard’s Vaulting Solutions
the opportunity to make your electronic
and recovery will save you time vaulting service part of a fully integrated,
and money: disaster recovery solution. Should you
Data retrieval is quick and easy – be hit by a major disaster, one phone call
You can choose to restore individual files is all it takes to start the restore process
to your site within minutes or, in the event immediately at one of our recovery centres.
of hardware failure resulting in a large
data loss, have the data transported to
your door within hours, meaning we can
help restore the data directly onto
your server.
Higher success rate – Vaulting eliminates
common problems associated with
restores from tape such as the wrong
tapes being delivered or tapes being
unreadable because the data was
corrupted during the copy process.

4. VAULTING SOLUTIONS
For forward thinking business
We keep your business running – Typically, only 20% of stored data
no matter what is legitimate.
One of the biggest benefits of choosing an
Electronic Vaulting service from SunGard
Availability Services is that you’re in the
10%
remaining
5%
non-business
hands of the world’s leading provider
of Information Availability and business
continuity solutions.
15%
duplicate
20%
redundant
Should the worst happen, we can provide
everything you need to recover, from hardware 25%
stale/orphan
25%
valid
and an alternative workplace with expert
support on hand to a single point of contact so
your data is recovered quickly to your servers Are you spending money backing up your
and available for the business once more. employees’ music files and holiday photos?
Could you be storing non-critical data on less
Over the last five decades our 2,500 expensive media? Are you compliant with
employees have supported more than 3,400 your regulatory requirements? SunGard’s
invocations with 100% success. It’s a track Data Profiling service will answer these
record unrivalled in the industry. and many other questions. It’s designed
to help businesses ensure their data is
No other company has more skills secure, accessible and effi ciently stored and
and resources dedicated to getting managed. In short, it will help you match data
you back in business. storage arrangements to business needs.
Why backup information you A good storage strategy gives
don’t need?
you a head start on recovery.
It’s a sobering fact that up to 80% of online
data is never used again.+ Chances are
you’re wasting time and money backing up
duplicate, redundant, stale and non-business
related information.The more you store, the
longer it takes to restore.
SunGard’s Vaulting Solutions
ensure that your critical data
vaulting solution
is always backed up in two
data data data secure resilient locations that
profiling backup recovery can be directly linked into
your recovery solution.
United Kingdom & European Head Office, 12-13 Bracknell Beeches, Old Bracknell Lane West,
Bracknell, Berkshire RG12 7BW 0800 143 413 infoavail@sungard.com www.sungard.co.uk
© 2010 SunGard Availability Services
SunGard and the SunGard logo are trademarks or registered trademarks of SunGard Data Systems Inc. or its subsidiaries in the
US and other countries. All other trade names are trademarks or registered trademarks of their respective holders.
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