1. Sunil Nair
Flat No: 202, SVR Srinivasam Plot no 30,Street#3 Shanthinagar Colony, Hydershakote, Bandlaguda Hyd 500008
Email: oopsnair1974@gmail.com
Mob: +91 9949760570
A seasoned B2B & B2C Marketing professional offering 15 years expertise seeking a Senior
Management position in B2B & B2C environments in functions like…
SALES / INTERNATIONAL SALES/TELESALES/OPERATIONS
Profile at a Glance:
• Over 15 years of experience in Operations Management, Inside/Outside Sales and Customer
Support.
• Strongly advocates Customer Focus as a means of achieving objectives
• Proven skills in managing teams to work in sync with the corporate set parameters &
motivating them for achieving business and individual goals.
• Acting as an escalation gate to resolve critical issues of the team members.
• Ability to adapt well and perform in new competitive environment with flexibility towards
shifts in working and excelling under high pressure and diverse situation.
• Adept at effectively dealing with customers and associates to meet their satisfaction utilizing
customer centric approach combining relationship building and customer retention abilities.
• Hard working, Self motivated and diligent team player possessing highly evolved and
demonstrable communication, interpersonal and leadership skills.
Core Skills
• Critical business analysis
• Multi-tasking ability
• Strategy planning / implementation
• Mentoring / motivating skills
• Cold Calling / Negotation skills
Professional Experience
Wisdom IT Services Pvt. LTD.
(Online Job Portal)
February 2012 – February 2015.
Wisdom Jobs is a unique 4th generation job portal contributing to the concept of more
knowledge, more jobs with tools like Pragnya Meter which is a unique Educational/skill
development and knowledge assessment tool with an immediate rating meter that helps you
present yourself at the job market. Lead a team of 100+ Telesales personals in domestic and
International markets.

2. Job Profile: Sales Head Inside Sales (Domestic & International)
Job Description:
The role requires to effectively managing large scale teams within business to business and
business to consumer environment. As a Sales Head the role provides behavioral coaching,
guidance, and mentorship to supervisors and driving achievement of performance goals for their
teams. This role is responsible for efficient management and execution of daily operations and
ensures that teams ramp up to provide the perfect sales interaction. This job reports to the CEO.
Key responsibilities:
• Handling Inside sales Enterprise Business (Acquiring, Retention, Win back), Consumer
Business , E- Commerce & Advertisment.
• India, Europe,North America,Gulf Sales Penetration and Market Share.
• Manage performance of 5 front line supervisors along with their team and RSM through
effective 1:1 meetings, coaching, and mentorship.Generating new leads through web
search, social networking on Internet . Organising extensive search on the client's
requirement. Cold calling prospective clients, account mapping, call escalations,
negotations and closers.
• Implement performance goals, consistently monitoring and evaluating against pre-set
goals and implementing action plans to resolve performance barriers as needed
(Performance Improvement Plan).
• Regularly review and analysis key metrics across the site to identify root causes and
formulate solutions to improve performance.
• Create plans to address significant changes impacting sales volume and value, etc. and
accountable to drive implementation of proposed solutions through Team supervisors to
deliver results.
• Ensure teams have a clear understanding of the performance bar.
• Active participation in the annual performance review cycle.
• Product Launch, Product Enhancement, Product Customization.
• Attrition Management.

3. Monster.com India Private Limited, HYDERABAD
Global leader in online career management and recruitment solutions.
(January 2007 – January 2012).
Company Profile:
One of the leading online job portals in the world with 27 sites across the world and the
headquarters based in U.S. (NASDAQ Symbol: MNST). It is a Multi billion-dollar company
providing high-speed, high quality services to the employers and the jobseekers
(www.monster.com).
Job Profile: Tele-Sales manager Inside sales (USTS/ India TS)
• Key Enterprise Business (Acquiring, Retention, Win back), Consumer Business,
Advertisment & E- Commerce in North America markets.
• Handling a team of 20 reps in a B2B & B2C environment. Two team leads reporting into
me.
• Involved in Performance Appraisal of the team members.
• Implementing business plans to enhance operations,cold calling, account
mapping,customer service, product enhancement in coordination with plans of the
organization & the industry trends.
• Maximizing Customer Satisfaction by devising recruitment strategy & Post sales support
and providing training on Monster products to end-users.
• Customer Expectation feedback form(Csat) from the customer through a specific Link
that is sent out at the end of every call and calibrate on the short falls.
• Leading training & monitoring the performance of team members to ensure efficiency in
sales operations and meeting of individual & group targets.
• Conducting meetings for setting up sales objectives and designing or streamlining
processes to ensure smooth functioning of sales operations
• Identify and share best practices among team members.
SPG MEDIA PRIVATE LIMITED, HYDERABAD
(Aug 2006 - Jan 2007)
It is an international business-to-business media company providing world-class controlled
circulation magazines, Internet reference portals and business conferences and summits.
The group is UK-based with offices in London, Nottingham and Hyderabad in India. The
business is quoted on the London Stock Exchange (AIM)
Assistant Product Manager International - Inside Sales
Job Profile:

4. • Responsible for overall performance of the Automotive Magazines and Digital
Advertisment Internet reference portals from India. We pitch for the Asia Pacific, Europe
and America countries.
• Handling a team of eight sales office and two Sr. sales executives. Cold calling prospective
clients.
• To research and build knowledge of specific industry, mapping accounts, prospect and
product/services relating to section and publication. (Informed Market Intelligence. IMI).
• To develop self by attending all training session, putting the learning points into practice.
ROOTS MULTICLEAN LIMITED
(April 2002 – July 2006)
Leading Manufacturer of Industrial Cleaning Equipment's. It's a Joint Venture with WORLD
LEADER HAKO WERKE GMBH -Germany. The Parent Company ROOTS -HORNS is famous
all over the world .The company has diversified itself and started the Industrial cleaning
equipment Business In India since 1993.
Branch Manager - Outside Sales
JOB PROFILE
Coimbatore as head office and Complying to all the Quality targets set by the Company
to
achieve Sales, Collection and Customer Satisfaction.
Leading a team of Six Sales Executives, Eight Service Engineers and back office staff
along with three dealers.
achieve targets, and to improve by maximizing overall efficiency.
Participated in tenders for turnkey projects in Defense & Govt. establishments.
PACKAGING MACHINES OF INDIA
(August 1998 – April 2002)
PMI is a leading Automatic Form Fill Sealing Machine manufacturing concern with branches
all over India.
Territory Manager- Outside Sales

5. JOB PROFILE:
Joined the company as SR. Marketing Executive and was promoted to Territory Manager in a
short span of less than 6 months Handling Territory of Karnataka and Hyderabad.
eet approch.
Scrutinizing and monitoring projects for the stabilization of the market in Bangalore.
- 2001 and was
named the Best Branch manager during that period.
VAM ORGANICS LTD
VAM ORGANICS is a 200 crore company Manufacturing Adhesives with the Brand Name
VAMICOL. It is an ISO 9001 Company with branches all over India.
Started working as Commercial Assistant and then was promoted as Commercial Executive
JOB PROFILE:
with all the team members.
Awards & Achievements
• Received Awards at Monster.com for being the best Sales Manager during 2008, 2009.2010.
• Awarded 1000 Monster Shares as part of R&R.
• Member of Organizing Committee for Sports Meets and other Cultural Activities in the
College.
Educational Qualification
• MBA (Pursuing), Symbiosis University,
• M.Com, Osmania University
• PGDCA from , Hyderabad.

6. Personal Particulars
Date of Birth: 07th October 1970
Languages Known: English, Hindi, Telugu. Tamil and Malayalam
Hobbies: Listening to Music, Traveling and Cricket