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07-08-2011




    Logistics Network Design




Objective of Logistics Networking


   Design or configure the logistics network
  so as to minimize annual system-wide cost
      subject to a variety of service level
                 requirements




                                                       1
07-08-2011




                        The Logistics Network

The Logistics Network consists of:

• Facilities:
  Vendors, Manufacturing Centers, Warehouse/ Distribution
  Centers, and Customers

• Raw materials and finished products that flow between the
  facilities.




                                                                               3




                                                                  Customers,
                                              Field               demand
                                              Warehouses:         centers
          Sources:       Regional                                 sinks
          plants         Warehouses:          stocking
          vendors        stocking             points
          ports          points




 Supply




                            Inventory &
                            warehousing
                            costs

          Production/
          purchase        Transportation
          costs                                             Transportation
                          costs                             costs
                                           Inventory &
                                           warehousing
                                           costs




                                                                                           2
07-08-2011




        Network Design: Key Issues
The objective is to balance service level against
• Production/ purchasing costs
• Inventory carrying costs
• Facility costs (handling and fixed costs)
• Transportation costs
  That is, we would like to find a minimal-annual-cost
  configuration of the distribution network that satisfies
  product demands at specified customer service levels.



                                                                              5




   Logistics Network Configuration

   •   Configuration of the logistics network may involve the following
       strategic decisions
        – Determining the number of retailers, distribution centers and
          manufacturing facilities
        – Determining the location of each facility
        – Determining the size of each facility
        – Allocating retailers to different distribution centers
        – Determining transportation modes
        – Determining the operation of the network (direct shipments, e.g.)




                                                                              6




                                                                                          3
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                 Data for Network Design

1. A listing of all products
2. Location of customers, stocking points and sources
3. Demand for each product by customer location
4. Transportation rates
5. Warehousing costs
6. Shipment sizes by product
7. Order patterns by frequency, size, season, content
8. Order processing costs
9. Customer service goals


                                                                                                7




 Roles of different type of facilities

   •   Manufacturing plants
        – Responsible for manufacturing the goods for distribution
        – Some companies may not own manufacturing plants
   •   Distribution centers
        – Reducing lead times, increasing product availability at the retailer level (depot effect)
        – Enabling economies of scale by consolidating shipments from the manufacturing
          plants.
        – Delaying the allocation of material to retailers (joint ordering effect)
        – Providing a second level of support for emergency orders at retailer level
        – Consolidation point for reverse logistics
        – Localization of goods to different countries
   •   Retailers (stores, bases)
        – Primary access point for customers




                                                                                                8




                                                                                                              4
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Factors influencing network design

 •   Strategic factors
      – Cost leadership
      – Responsiveness/variety
 •   Technological factors
 •   Macroeconomic factors
      – Tariffs and taxes
      – Exchange rate and demand risk
 •   Political factors
 •   Infrastructure factors
 •   Competitive factors



                                                                9




Factors influencing network design

 •   Customer response time and local presence
 •   Logistics and facility costs
      – Inventory costs
      – Transportation costs
           • Inbound versus outbound
           • External versus internal fleet
           • Truckload (TL) versus less than truckload (LTL)
      – Facility costs
           • Setup
           • Operating costs




                                                               10




                                                                            5
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 Open questions in network design

   •   Do I need a distribution center at all?
   •   How many levels do I need in distribution?
   •   How many distribution centers do I need?
   •   What is the impact of competition on facility decisions?
   •   How many retail stores do I need?




                                                                  11




                  Channel Structure
• Depends on
  - Length. How many intermediaries/
   distributor, wholesaler, retailer, sub retailers?
 - Breadth : How many wholesalers, distributors
   etc?
 - How many different types of channels?



                                                                  12




                                                                               6
07-08-2011




                 Design Options for a
                 Distribution Network
• Manufacturer Storage with Direct Shipping
• Manufacturer Storage with Direct Shipping and In-Transit
  Merge
• Distributor Storage with Carrier Delivery
• Distributor Storage with Last Mile Delivery
• Manufacturer or Distributor Storage with Consumer Pickup
• Retail Storage with Consumer Pickup
• Selecting a Distribution Network Design




                                                                  13




                   Length and Breadth




                                 Length




          Mfr.     Distributor
                                          Wholesaler   Retailer
Breadth




                   Distributor            Wholesaler   Retailer




                                                                               7
07-08-2011




           Manufacturer Storage with
               Direct Shipping

                                        Manufacturer


                                         Retailer




                                         Customers


                                 Product Flow
                                 Information
                                 Flow




           In-Transit Merge Network
                                      Factories




Retailer                     In-Transit Merge by
                             Carrier



                                          Customers




                                Product Flow
                                Information Flow




                                                               8
07-08-2011




Distributor Storage with
    Carrier Delivery

                            Factories




                 Warehouse Storage
                 by
                 Distributor/Retailer


                              Customers


                     Product Flow
                     Information
                     Flow




Distributor Storage with
   Last Mile Delivery

                            Factories




                   Distributor/Retailer
                   Warehouse



                              Customers


                     Product Flow
                     Information
                     Flow




                                                  9
07-08-2011




                     B

    E                                  A


                     G




    F                                      D
                     C

               Hub and Spoke System

               Point to Point System
                                               19




            Power Centre

• Who controls the channel, distributor,
  manufacturer or the retailer?
• Is there a trend towards supermarkets?




                                               20




                                                           10
07-08-2011




                          Comparison

 Network Structure           Pros                     Cons
 Direct Shipping             -No intermediate         -High Inventories (Due
                             warehouse                to large lot size )
                             -Simple to Coordinate    - Significant receiving
                                                      expense
 Direct Shipping with        -Lower transportation    Increased coordination
 milk runs                   cost for small lots      complexities
                             - Lower inventories
 All shipments via           -Lower inbound           -Increased inventory
 central DC                  transportation costs     cost
                             through consolidation    - Increased handling at
                                                      DC


                                                                              21




                   Comparison ( contd )


Network Structure           Pros                     Cons
All shipments through       -Very low inventory      Increased coordination
central DC with cross       requirement              complexity
docking                     - Lower transportation
                            cost through
                            consolidation
Shipping via DC using milk - Lower inbound           - Further increase in
runs                       transportation cost for   coordination complexity
                           small lots
Tailored network            -Transportation choice   Highest coordination
                            best matches needs of    complexity
                            individual product and
                            store

                                                                              22




                                                                                          11
07-08-2011




                                Choice of network
   •     Customer segmentation
   •     Volume of business
   •     Available modes of transport
   •     Cost of Logistics
   •     Type of Product
   •     New products in the same family may require
         a different set up. e.g. Prius

                                                                                                                           23




       Comparative Performance of Delivery
                Network Designs
                       Retail Storage      Manufacturer        Manufacturer        Distributor      Distributor   Manufacturer
                       with Customer    Storage with Direct   Storage with In-    Storage with     storage with   storage with
                           Pickup            Shipping          Transit Merge     Package Carrier     last mile       pickup
                                                                                    Delivery         delivery
Response Time               1                  4                   4                   3                2              4


Product Variety             4                  1                   1                   2                3              1

Product Availability                                                                   2                3
                            4                  1                   1                                                   1

Customer Experience                                                                                                    5
                            5                  4                   3                   2                1

                                               5
Order Visibility            1                                      4                   3                2              6


Returnability               1                  5                   5                   4                3              2


Inventory                   4                  1                   1                   2                3              1


Transportation              1                  4                   3                   2                5              1


Facility & Handling         6                  1                   2                   3                4              5

Information                 1                  4                   4                   3                2              5
                                                                                                                           24




                                                                                                                                        12
07-08-2011




          Linking Product Characteristics and Customer
                 Preferences to Network Design
                             Retail       Manufacturer      Manufacturer       Distributor Storage   Distributor storage   Manufacturer
                          Storage with    Storage with     Storage with In-   with Package Carrier      with last mile     storage with
                           Customer      Direct Shipping    Transit Merge            Delivery              delivery           pickup
                             Pickup


High demand product
                             +2               -2                 -1                    0                    +1                 -1

Medium demand product
                             +1               -1                 0                    +1                     0                 0

Low demand product
                             -1               +1                 0                    +1                     -1                +1

Very low demand product
                             -2               +2                +1                     0                     -2                +1

Many product sources
                             +1               -1                 -1                   +2                    +1                 0

High product value
                             -1               +2                +1                    +1                     0                 -2

Quick desired response
                             +2               -2                 -2                   -1                    +1                 -2

High product variety
                             -1               +2                 0                    +1                     0                 +2

Low customer effort
                             -2               +1                +2                    +2                    +2                 -1

                                                                                                                                    25




                            When to Outsource
    •     Is Logistics a core competency?
    •     Any measurable advantage?
    •     Management Commitment
    •     Capabilities of the service provider.
    •     Cheaper.




                                                                                                                                    26




                                                                                                                                                 13
07-08-2011




                                    Logistics Service Providers


   High
Physical Contracts                       Integrated Contract
Logistical Services                      Logistics
                                         - Integrated Warehousing   -
        Physical Services




                                         - Integrated Carrier
-Dedicated Contract Carrier              Management and
-Dedicated warehousing                   transportation



Basic Services                           Management Contracts
-Common Carriage                         and Logistics Services
- Public Warehousing                     - Traffic Management
                                         - Warehouse Management
     Low
                                         --Import Export Management
                            Low            Management Services          High




                                  Outsourcing -Advantages
    • Capital Expenses are low.
    • Recurring Expenses are low.
    • Inherent problems are eliminated, like truck
      breaking down, insurance etc.
    • Less Coordination efforts.
    • Service provider will be willing to invest as it
      his main business


                                                                               28




                                                                                           14
07-08-2011




                 Third Party Logistics



                Import into   Customs                 Ware-
Supplier          India       Clearance               house
                                                                      Customer




           FF                  CHA        Courier   Contract   Courier

           A                    B            C          D         E




                Fourth Party Logistics



                Import into   Customs                 Ware-
Supplier          India       Clearance               house
                                                                      Customer




           FF                  CHA        Courier   Contract   Courier

           F                     F          F         F          F




                                                                                        15
07-08-2011




                               3PL and 4PL

      3PL tradeoffs
       Potential Benefits                          Risks
• Improved focus on areas of    • Less control over some
  competence                      aspects of logistics, including
• More current technology; more   overall strategy
  technological flexibility     • Possible disruption of
• More efficient warehousing      customer relationships; leaks
  (economies of scale)            of confidential information

• Improved customer service         • Potential for inefficient
                                      service—at a price
• More workforce flexibility




                               3PL and 4PL

      4PL tradeoffs
       Potential Benefits                          Risks
• Improved focus on areas of        • Less control over all aspects
  competence                          of logistics, including strategy
• Higher-quality logistics, lower   • Possible disruption of
  costs, or both                      customer relationships; leaks
• Greater business flexibility        of confidential information
• Overall logistics strategy        • Potential loss of quality or
  developed by specialist to          higher cost if 4PL deals with
  meet firm’s expressed goals         favored providers




                                                                                16
07-08-2011




            Postponement
• Manufacturing Postponement
 - Computer assemblies
 - Paint Industry
• Logistical Postponement




                               33




        Warehouse selection
• Where ?
• How many ?
• Who owns ?




                               34




                                           17
07-08-2011




                       Warehousing

Where should warehouses be located?
Neighborhood Consider available space, soil support, nearness to
             market; not restricted to warehouse districts
Services        Availability of services is most important factor

Costs           Services, location (urban costs more), taxes, insurance,
                transportation (tradeoff with cheaper land)
Community       Tax incentives, infrastructure support, trained and
inducements     available workforce at correct wages
Regulations     Local tax laws can have an impact on location




                       Warehousing

Where should warehouses be located?
Customer        What is the lead time that the customer gives
Need
Accessible
                Is it easily accessible ? Availability of Power
Transport       transportation availability. Railway siding.

Potential for
Expansion       Is it expandable ?
Government      Does the Government encourage creation of
Support         warehouses ?




                                                                                  18
07-08-2011




                  Number of facilities

     Required
     Number of
     Facilities




                                             Desired
                                             Response
                                             Time
37




                  Number of facilities

     Inventory
     Costs




                                         Number of
                                         Facilities
38




                                                               19
07-08-2011




                      Number of facilities

     Transportation
     Costs




                                             Number of
                                             Facilities
39




                      Number of facilities

         Facility
         Costs




                                             Number of
                                             Facilities
40




                                                                 20
07-08-2011




                         Number of facilities


                     Response time




                                                 Total Logistics Costs




                                                                  Number of
                                                                  Facilities
41




           The Impact of Increasing the
             Number of Warehouses

 • Improve service level due to reduction of average service time
   to customers
 • Increase inventory costs due to a larger safety stock
 • Increase overhead and set-up costs
 • Reduce transportation costs in a certain range
     – Reduce outbound transportation costs
     – Increase inbound transportation costs



                                                                               42




                                                                                           21
07-08-2011




                           Warehousing

  The effects of adding warehouses
      Customer service improves.           Total
Pro
      Transportation costs decline with     cost
      shorter distances to travel.                                             Total cost

      Rapid delivery may improve                                               Inventory cost
      competitive position.
                                                                               Warehousing
      Decentralized system allows                                              cost
      better service to small customers.
                                                                               Transportation
       Inventory costs rise with                                               cost
Con
       redundant functions, safety
       stock.                                                                  Cost of lost
                                                                               sales
       Setup and overhead costs go
       up.
                                                   Number of Warehouses




                            Warehousing

Who should own the warehouses?
                   Private                   Public                     Contract
Structure    Firm itself owns        Independent                Independent ownership;
             warehouses              ownership; fee for         longer-term relationship
                                     services
Benefits     Control; no markup;     Flexibility; economies of Tailored services; lower
             strongest market        scale and lower labor     costs; flexibility; access to
             presence                costs                     more markets; stable
                                                               relationship
Drawbacks    Inflexible budget;      Loss of control; less      Loss of control; less
             depreciation;           market presence;           market presence;
             illiquidity of asset    markups                    markups

                                                                                        44




                                                                                                       22
07-08-2011




                  Types of warehouses

•       Bonded Warehouse
•       Field Warehouses
•       Cold Storages
•       Agricultural warehouses
•       Distribution Warehouses
•       Export-Import warehouses

                                                                            45




    OR models for facility decisions

    •    Facility location model
          – minimize transportation and facility costs
    •    Vehicle routing
          – minimize transportation and vehicle costs
    •    Location-routing:
          – combination of facility location and vehicle routing
    •    Location-inventory
          – minimize transportation, facility and inventory holding costs
    •    Inventory-routing
          – minimize transportation, vehicle and inventory costs




                                                                            46




                                                                                        23
07-08-2011




  10 rules of logistics optimization
• Suggestions by Don Ratliff
  – Founder of CAPS and Velant
• Strategic level decisions
  – Facility location
• Execution level decisions
  – Loads, routes, schedules for trucks that deliver
    products


                                                       47




  10 rules of logistics optimization
• Objectives must be quantifiable and
  measurable
  – If you can’t (don’t) measure it, how do you know
    when it is accomplished?




                                                       48




                                                                   24
07-08-2011




  10 rules of logistics optimization
• Models must faithfully represent the actual
  logistic processes
  – Weight and volume of products may be what is
    needed, not just weight




                                                       49




  10 rules of logistics optimization
• Data must be accurate, timely, and
  comprehensive
  – There’s a tendency to use old data even after it
    has run its course




                                                       50




                                                                   25
07-08-2011




  10 rules of logistics optimization
• Integration must supply fully automated data
  transfer
  – Manual data hampers accuracy and timeliness




                                                     51




  10 rules of logistics optimization
• Optimized plans must be delivered in a form
  that facilitates execution, management and
  control
  – Get the solutions to the people that will use them
    in a practical way




                                                     52




                                                                 26
07-08-2011




   10 rules of logistics optimization
• Algorithms must intelligently exploit individual problem
  structure
   – Say that there are 40 shipments on a truck
       • There are 40 ways the deliveries can be made
   – It’s not possible to calculate all of the possibilities
   – Algorithms take advantage of the special structure to
     reduce the complexity to a manageable size




                                                               53




   10 rules of logistics optimization
• Computing platforms must have sufficient
  power to produce optimum plans in the time
  required
   – Too much data, too little time




                                                               54




                                                                           27
07-08-2011




  10 rules of logistics optimization
• People responsible for the technology must
  have the domain and technology expertise
  required to support the models, data, and
  optimization engines
  – Optimization engines are very complex so you
    need a rocket scientist




                                                   55




  10 rules of logistics optimization
• Business processes must support optimization
  and have the ability to continuously improve




                                                   56




                                                               28
07-08-2011




  10 rules of logistics optimization
• Return on investment must be provable,
  considering the total cost of technology,
  people, and operations




                                                            57




      The Strategic Importance of
       Logistics Network Design
• Critical variables in network design:
   – Changing Customer Service Requirements
   – Shifting Locations of Customer and/or Supply Markets
   – Change in Corporate Ownership
   – Cost Pressures
   – Competitive Capabilities
   – Corporate Organizational Change




                                                                 58




                                                                             29
07-08-2011




 The Strategic Importance of Logistics Network
      Design: Changing Customer Service
                 Requirements
• A customer’s business has changed and the company may
  need to change some aspect(s) of its service to those
  customers.
• Some customers will be looking for new supply chain partners
  and the company needs to be responsive             to these
  potential new business             partners.




                                                                  59




                      The trend
• Towards third party logistics
• Towards sharing of warehouses.
• Towards a dynamic set up, based on customer
  segmentation.
• Towards postponement, cross docking.
• Towards automated material handling system
• GPS
• ECommerce


                                                             60




                                                                              30
07-08-2011




Questions?




                    31

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8 logistics network design

  • 1. 07-08-2011 Logistics Network Design Objective of Logistics Networking Design or configure the logistics network so as to minimize annual system-wide cost subject to a variety of service level requirements 1
  • 2. 07-08-2011 The Logistics Network The Logistics Network consists of: • Facilities: Vendors, Manufacturing Centers, Warehouse/ Distribution Centers, and Customers • Raw materials and finished products that flow between the facilities. 3 Customers, Field demand Warehouses: centers Sources: Regional sinks plants Warehouses: stocking vendors stocking points ports points Supply Inventory & warehousing costs Production/ purchase Transportation costs Transportation costs costs Inventory & warehousing costs 2
  • 3. 07-08-2011 Network Design: Key Issues The objective is to balance service level against • Production/ purchasing costs • Inventory carrying costs • Facility costs (handling and fixed costs) • Transportation costs That is, we would like to find a minimal-annual-cost configuration of the distribution network that satisfies product demands at specified customer service levels. 5 Logistics Network Configuration • Configuration of the logistics network may involve the following strategic decisions – Determining the number of retailers, distribution centers and manufacturing facilities – Determining the location of each facility – Determining the size of each facility – Allocating retailers to different distribution centers – Determining transportation modes – Determining the operation of the network (direct shipments, e.g.) 6 3
  • 4. 07-08-2011 Data for Network Design 1. A listing of all products 2. Location of customers, stocking points and sources 3. Demand for each product by customer location 4. Transportation rates 5. Warehousing costs 6. Shipment sizes by product 7. Order patterns by frequency, size, season, content 8. Order processing costs 9. Customer service goals 7 Roles of different type of facilities • Manufacturing plants – Responsible for manufacturing the goods for distribution – Some companies may not own manufacturing plants • Distribution centers – Reducing lead times, increasing product availability at the retailer level (depot effect) – Enabling economies of scale by consolidating shipments from the manufacturing plants. – Delaying the allocation of material to retailers (joint ordering effect) – Providing a second level of support for emergency orders at retailer level – Consolidation point for reverse logistics – Localization of goods to different countries • Retailers (stores, bases) – Primary access point for customers 8 4
  • 5. 07-08-2011 Factors influencing network design • Strategic factors – Cost leadership – Responsiveness/variety • Technological factors • Macroeconomic factors – Tariffs and taxes – Exchange rate and demand risk • Political factors • Infrastructure factors • Competitive factors 9 Factors influencing network design • Customer response time and local presence • Logistics and facility costs – Inventory costs – Transportation costs • Inbound versus outbound • External versus internal fleet • Truckload (TL) versus less than truckload (LTL) – Facility costs • Setup • Operating costs 10 5
  • 6. 07-08-2011 Open questions in network design • Do I need a distribution center at all? • How many levels do I need in distribution? • How many distribution centers do I need? • What is the impact of competition on facility decisions? • How many retail stores do I need? 11 Channel Structure • Depends on - Length. How many intermediaries/ distributor, wholesaler, retailer, sub retailers? - Breadth : How many wholesalers, distributors etc? - How many different types of channels? 12 6
  • 7. 07-08-2011 Design Options for a Distribution Network • Manufacturer Storage with Direct Shipping • Manufacturer Storage with Direct Shipping and In-Transit Merge • Distributor Storage with Carrier Delivery • Distributor Storage with Last Mile Delivery • Manufacturer or Distributor Storage with Consumer Pickup • Retail Storage with Consumer Pickup • Selecting a Distribution Network Design 13 Length and Breadth Length Mfr. Distributor Wholesaler Retailer Breadth Distributor Wholesaler Retailer 7
  • 8. 07-08-2011 Manufacturer Storage with Direct Shipping Manufacturer Retailer Customers Product Flow Information Flow In-Transit Merge Network Factories Retailer In-Transit Merge by Carrier Customers Product Flow Information Flow 8
  • 9. 07-08-2011 Distributor Storage with Carrier Delivery Factories Warehouse Storage by Distributor/Retailer Customers Product Flow Information Flow Distributor Storage with Last Mile Delivery Factories Distributor/Retailer Warehouse Customers Product Flow Information Flow 9
  • 10. 07-08-2011 B E A G F D C Hub and Spoke System Point to Point System 19 Power Centre • Who controls the channel, distributor, manufacturer or the retailer? • Is there a trend towards supermarkets? 20 10
  • 11. 07-08-2011 Comparison Network Structure Pros Cons Direct Shipping -No intermediate -High Inventories (Due warehouse to large lot size ) -Simple to Coordinate - Significant receiving expense Direct Shipping with -Lower transportation Increased coordination milk runs cost for small lots complexities - Lower inventories All shipments via -Lower inbound -Increased inventory central DC transportation costs cost through consolidation - Increased handling at DC 21 Comparison ( contd ) Network Structure Pros Cons All shipments through -Very low inventory Increased coordination central DC with cross requirement complexity docking - Lower transportation cost through consolidation Shipping via DC using milk - Lower inbound - Further increase in runs transportation cost for coordination complexity small lots Tailored network -Transportation choice Highest coordination best matches needs of complexity individual product and store 22 11
  • 12. 07-08-2011 Choice of network • Customer segmentation • Volume of business • Available modes of transport • Cost of Logistics • Type of Product • New products in the same family may require a different set up. e.g. Prius 23 Comparative Performance of Delivery Network Designs Retail Storage Manufacturer Manufacturer Distributor Distributor Manufacturer with Customer Storage with Direct Storage with In- Storage with storage with storage with Pickup Shipping Transit Merge Package Carrier last mile pickup Delivery delivery Response Time 1 4 4 3 2 4 Product Variety 4 1 1 2 3 1 Product Availability 2 3 4 1 1 1 Customer Experience 5 5 4 3 2 1 5 Order Visibility 1 4 3 2 6 Returnability 1 5 5 4 3 2 Inventory 4 1 1 2 3 1 Transportation 1 4 3 2 5 1 Facility & Handling 6 1 2 3 4 5 Information 1 4 4 3 2 5 24 12
  • 13. 07-08-2011 Linking Product Characteristics and Customer Preferences to Network Design Retail Manufacturer Manufacturer Distributor Storage Distributor storage Manufacturer Storage with Storage with Storage with In- with Package Carrier with last mile storage with Customer Direct Shipping Transit Merge Delivery delivery pickup Pickup High demand product +2 -2 -1 0 +1 -1 Medium demand product +1 -1 0 +1 0 0 Low demand product -1 +1 0 +1 -1 +1 Very low demand product -2 +2 +1 0 -2 +1 Many product sources +1 -1 -1 +2 +1 0 High product value -1 +2 +1 +1 0 -2 Quick desired response +2 -2 -2 -1 +1 -2 High product variety -1 +2 0 +1 0 +2 Low customer effort -2 +1 +2 +2 +2 -1 25 When to Outsource • Is Logistics a core competency? • Any measurable advantage? • Management Commitment • Capabilities of the service provider. • Cheaper. 26 13
  • 14. 07-08-2011 Logistics Service Providers High Physical Contracts Integrated Contract Logistical Services Logistics - Integrated Warehousing - Physical Services - Integrated Carrier -Dedicated Contract Carrier Management and -Dedicated warehousing transportation Basic Services Management Contracts -Common Carriage and Logistics Services - Public Warehousing - Traffic Management - Warehouse Management Low --Import Export Management Low Management Services High Outsourcing -Advantages • Capital Expenses are low. • Recurring Expenses are low. • Inherent problems are eliminated, like truck breaking down, insurance etc. • Less Coordination efforts. • Service provider will be willing to invest as it his main business 28 14
  • 15. 07-08-2011 Third Party Logistics Import into Customs Ware- Supplier India Clearance house Customer FF CHA Courier Contract Courier A B C D E Fourth Party Logistics Import into Customs Ware- Supplier India Clearance house Customer FF CHA Courier Contract Courier F F F F F 15
  • 16. 07-08-2011 3PL and 4PL 3PL tradeoffs Potential Benefits Risks • Improved focus on areas of • Less control over some competence aspects of logistics, including • More current technology; more overall strategy technological flexibility • Possible disruption of • More efficient warehousing customer relationships; leaks (economies of scale) of confidential information • Improved customer service • Potential for inefficient service—at a price • More workforce flexibility 3PL and 4PL 4PL tradeoffs Potential Benefits Risks • Improved focus on areas of • Less control over all aspects competence of logistics, including strategy • Higher-quality logistics, lower • Possible disruption of costs, or both customer relationships; leaks • Greater business flexibility of confidential information • Overall logistics strategy • Potential loss of quality or developed by specialist to higher cost if 4PL deals with meet firm’s expressed goals favored providers 16
  • 17. 07-08-2011 Postponement • Manufacturing Postponement - Computer assemblies - Paint Industry • Logistical Postponement 33 Warehouse selection • Where ? • How many ? • Who owns ? 34 17
  • 18. 07-08-2011 Warehousing Where should warehouses be located? Neighborhood Consider available space, soil support, nearness to market; not restricted to warehouse districts Services Availability of services is most important factor Costs Services, location (urban costs more), taxes, insurance, transportation (tradeoff with cheaper land) Community Tax incentives, infrastructure support, trained and inducements available workforce at correct wages Regulations Local tax laws can have an impact on location Warehousing Where should warehouses be located? Customer What is the lead time that the customer gives Need Accessible Is it easily accessible ? Availability of Power Transport transportation availability. Railway siding. Potential for Expansion Is it expandable ? Government Does the Government encourage creation of Support warehouses ? 18
  • 19. 07-08-2011 Number of facilities Required Number of Facilities Desired Response Time 37 Number of facilities Inventory Costs Number of Facilities 38 19
  • 20. 07-08-2011 Number of facilities Transportation Costs Number of Facilities 39 Number of facilities Facility Costs Number of Facilities 40 20
  • 21. 07-08-2011 Number of facilities Response time Total Logistics Costs Number of Facilities 41 The Impact of Increasing the Number of Warehouses • Improve service level due to reduction of average service time to customers • Increase inventory costs due to a larger safety stock • Increase overhead and set-up costs • Reduce transportation costs in a certain range – Reduce outbound transportation costs – Increase inbound transportation costs 42 21
  • 22. 07-08-2011 Warehousing The effects of adding warehouses Customer service improves. Total Pro Transportation costs decline with cost shorter distances to travel. Total cost Rapid delivery may improve Inventory cost competitive position. Warehousing Decentralized system allows cost better service to small customers. Transportation Inventory costs rise with cost Con redundant functions, safety stock. Cost of lost sales Setup and overhead costs go up. Number of Warehouses Warehousing Who should own the warehouses? Private Public Contract Structure Firm itself owns Independent Independent ownership; warehouses ownership; fee for longer-term relationship services Benefits Control; no markup; Flexibility; economies of Tailored services; lower strongest market scale and lower labor costs; flexibility; access to presence costs more markets; stable relationship Drawbacks Inflexible budget; Loss of control; less Loss of control; less depreciation; market presence; market presence; illiquidity of asset markups markups 44 22
  • 23. 07-08-2011 Types of warehouses • Bonded Warehouse • Field Warehouses • Cold Storages • Agricultural warehouses • Distribution Warehouses • Export-Import warehouses 45 OR models for facility decisions • Facility location model – minimize transportation and facility costs • Vehicle routing – minimize transportation and vehicle costs • Location-routing: – combination of facility location and vehicle routing • Location-inventory – minimize transportation, facility and inventory holding costs • Inventory-routing – minimize transportation, vehicle and inventory costs 46 23
  • 24. 07-08-2011 10 rules of logistics optimization • Suggestions by Don Ratliff – Founder of CAPS and Velant • Strategic level decisions – Facility location • Execution level decisions – Loads, routes, schedules for trucks that deliver products 47 10 rules of logistics optimization • Objectives must be quantifiable and measurable – If you can’t (don’t) measure it, how do you know when it is accomplished? 48 24
  • 25. 07-08-2011 10 rules of logistics optimization • Models must faithfully represent the actual logistic processes – Weight and volume of products may be what is needed, not just weight 49 10 rules of logistics optimization • Data must be accurate, timely, and comprehensive – There’s a tendency to use old data even after it has run its course 50 25
  • 26. 07-08-2011 10 rules of logistics optimization • Integration must supply fully automated data transfer – Manual data hampers accuracy and timeliness 51 10 rules of logistics optimization • Optimized plans must be delivered in a form that facilitates execution, management and control – Get the solutions to the people that will use them in a practical way 52 26
  • 27. 07-08-2011 10 rules of logistics optimization • Algorithms must intelligently exploit individual problem structure – Say that there are 40 shipments on a truck • There are 40 ways the deliveries can be made – It’s not possible to calculate all of the possibilities – Algorithms take advantage of the special structure to reduce the complexity to a manageable size 53 10 rules of logistics optimization • Computing platforms must have sufficient power to produce optimum plans in the time required – Too much data, too little time 54 27
  • 28. 07-08-2011 10 rules of logistics optimization • People responsible for the technology must have the domain and technology expertise required to support the models, data, and optimization engines – Optimization engines are very complex so you need a rocket scientist 55 10 rules of logistics optimization • Business processes must support optimization and have the ability to continuously improve 56 28
  • 29. 07-08-2011 10 rules of logistics optimization • Return on investment must be provable, considering the total cost of technology, people, and operations 57 The Strategic Importance of Logistics Network Design • Critical variables in network design: – Changing Customer Service Requirements – Shifting Locations of Customer and/or Supply Markets – Change in Corporate Ownership – Cost Pressures – Competitive Capabilities – Corporate Organizational Change 58 29
  • 30. 07-08-2011 The Strategic Importance of Logistics Network Design: Changing Customer Service Requirements • A customer’s business has changed and the company may need to change some aspect(s) of its service to those customers. • Some customers will be looking for new supply chain partners and the company needs to be responsive to these potential new business partners. 59 The trend • Towards third party logistics • Towards sharing of warehouses. • Towards a dynamic set up, based on customer segmentation. • Towards postponement, cross docking. • Towards automated material handling system • GPS • ECommerce 60 30