Follow these five effective steps to create effective customer surveys and enhance your Customer Survey.

1. info@surveyforbusiness.com +44 7772 177774www.surveyforbusiness.com

2. Top 5 Steps to Create an Effective
Customer Survey
info@surveyforbusiness.com +44 7772 177774www.surveyforbusiness.com

3. info@surveyforbusiness.com +44 7772 177774www.surveyforbusiness.com
1. Set and define Your Survey’s Objectives Well
Create a list of the questions that your online survey is supposed to
answer.
Target the big picture, and keep your objectives narrowly valued;
more complex surveys tend to deliver less significant results.

4. 2. Choose Your Survey’s Target
For whom you are going to conduct an online survey?
Most people do so for their existing customer base, but it is a great
thought to consider potential customers too.
info@surveyforbusiness.com +44 7772 177774www.surveyforbusiness.com

5. 3. Assign a Priority to Your Questions
What customers’ attitudes or initiatives do you want to evaluate?
What type of answers would help you in resolving more informed
decisions?
info@surveyforbusiness.com +44 7772 177774www.surveyforbusiness.com

6. 4. Test the Survey
Ensure to test your survey meticulously on a range of PC platforms,
operating systems, Web browsers, etc.
Try to “break” it in any way you can.
info@surveyforbusiness.com +44 7772 177774www.surveyforbusiness.com

7. 5. Analyze and Act Upon the Results
As soon as you send a survey and results start turning up, it is time
to start analyzing the data.
Compare the results of your survey to your unique objectives,
giving recommendations to specific business responses as a result.
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8. CONTACT US
www.surveyforbusiness.com info@surveyforbusiness.com
+44 7772 177774 Dubai-UAE Office
Business Bay, Almanara Tower