2. www.luxoft.com
Знакомимся
Светлана Мухина
ICAgile ICP, ICP-ATF, ICP-BVA, ICP- ACC, PSM I, CSPO, Professional Coach
Agile and Career Coach at Luxoft Agile Practice
Опыт работы: 13+ лет в IT, Agile коуч, руководитель проектов,
компьютерный лингвист, технический писатель, бизнес-аналитик
Интересы: управление проектами, процессные трансформации,
коучинг, психология
Хобби: верховая езда, музыка, покер, плаванье, путешествия
https://www.linkedin.com/in/svetlanamukhina
https://www.facebook.com/Svetlana.Mukhina8
11. www.luxoft.com
Вовлеченная Нейтральность (Diagnosis-Intervention Cycle )
Describe
behavior and test
for different views
Share interference
and test for
different views
Help group to
decide whether and
how to change
behavior and test
for different views
Observe Behavior
Infer Meaning
Decide whether,
how and why to
intervene
DiagnosisSteps
InterventionSteps
16. www.luxoft.com
Интервью со Спонсорами
Purpose and Objectives
What is the primary purpose of
this meeting?
What are the desired objectives?
What decisions, if any, will be
made at this meeting?
How much can the group
realistically expect to accomplish?
How will you know it’s been
successful?
Participants and Roles
Who are the group members?
What are the backgrounds of the
individuals and organizations?
What are the interpersonal
dynamics?
Who will serve as the meeting
leader?
Is the facilitator neutral and
perceived as such?
What decision making authority
does the group have?
Will there be other people helping?
Will the appropriate people be
present to finalize decisions?
Logistics
Where will the meeting be held?
Who is the contact person for
logistical arrangements?
Is this the most appropriate
location?
What kind of space, furniture,
lighting
What are the starting and ending
times? Are there breaks?
Have arrangements been made
for food and beverages?
Is any additional equipment
needed?
23. www.luxoft.com
Читаем и смотрим
Webinar How to facilitate meetings, Scrum events and group discussions
https://www.youtube.com/watch?v=pyBm5drWnhU
Overview of webinars on facilitation http://www.slideshare.net/SvetlanaMukhinaICAgi/overview-of-webinars-on-
facilitation
Фасилитация встреч по работе с требованиями https://youtu.be/5CB_BlxGr0Q
Фасилитация проектных совещаний https://youtu.be/xyCAywefng0
В чем причина микроменеджмента на проекте? https://www.linkedin.com/pulse/в-чем-причина-
микроменеджмента-на-проекте-svetlana
Как я мотивирую себя делать неприятные задачиhttps://www.linkedin.com/pulse/как-я-мотивирую-себя-
делать-неприятные-задачи-svetlana
Как мотивировать себя и свою команду http://www.slideshare.net/SvetlanaMukhinaICAgi/ii-60231841
Осознанность в действии. Эннеаграмма, коучинг и развитие эмоционального интеллекта Роберт Тэллон ,
Марио Сикора
24. www.luxoft.com
События
Тренинги:
ICAgile Agile Team Facilitation – 30/06-01/07 в Киеве и 20/07-21/07 в Москвеhttp://www.luxoft-
training.ru/kurs/icagile_icp_agile_team_facilitation_icagile_icp-atf.html
For Luxoft employees https://inthr.luxoft.com/IntHRWebApp/aspx_PTC/CreateRequestInternal.aspx?Course=SDP-035
Митап:
Экспериментариум: фасилитация конфликтов в формате спонтанного
театраhttps://www.facebook.com/events/1567044000255985/
Вебинары:
7 main qualities of Agile team member https://attendee.gotowebinar.com/register/4051474223132743428?source=webinar
Что такое коучинг, чем коучинг не является и что такое Agile коучинг
https://attendee.gotowebinar.com/register/6313717198259291652?source=webinar
Интересные инициативы:
Feedback Culture in Luxoft - https://sentinel2.luxoft.com/sen/wiki/pages/viewpage.action?pageId=526240480
More about the cycle http://rogerschwarzassociates.poweredbyeden.com/files/106/8403.pdf
The Diagnosis-Intervention Cycle
The group effectiveness model, the core values, and the ground rules for effective
groups are all tools for diagnosing behavior in groups. But you still need a way to
implement these tools. Specifically, you need to know when to intervene, what kind
of intervention to make, how to say it, when to say it, and to whom. To help put these
tools into practice, the Skilled Facilitator approach uses the diagnosis–intervention
cycle, a six-step process:
1. Observe behavior.
2. Infer meaning.
3. Decide whether, how, and why to intervene.
4. Describe behavior, and test for different views.
5. Share your interference, and test for different views.
6. Help the group decide whether to change its behavior, and test for different
views.
The cycle is a structured and simple way to think about what is happening in
the group and then to intervene consistent with the core values. It serves to guide
the facilitator (and group members) into effective action.
https://books.google.com.ua/books?id=9eHf_QoGY1MC&pg=PA69&lpg=PA69&dq=The+Diagnosis-Intervention+Cycle&source=bl&ots=xDPShSVLF2&sig=61r1wsD5f1qRsdKuL9yBW4o-fy4&hl=ru&sa=X&ei=EJ-aVIHeDaHOygPooYGYCA&ved=0CCYQ6AEwAQ#v=onepage&q=The%20Diagnosis-Intervention%20Cycle&f=false
More about the cycle http://rogerschwarzassociates.poweredbyeden.com/files/106/8403.pdf
The Diagnosis-Intervention Cycle
The group effectiveness model, the core values, and the ground rules for effective
groups are all tools for diagnosing behavior in groups. But you still need a way to
implement these tools. Specifically, you need to know when to intervene, what kind
of intervention to make, how to say it, when to say it, and to whom. To help put these
tools into practice, the Skilled Facilitator approach uses the diagnosis–intervention
cycle, a six-step process:
1. Observe behavior.
2. Infer meaning.
3. Decide whether, how, and why to intervene.
4. Describe behavior, and test for different views.
5. Share your interference, and test for different views.
6. Help the group decide whether to change its behavior, and test for different
views.
The cycle is a structured and simple way to think about what is happening in
the group and then to intervene consistent with the core values. It serves to guide
the facilitator (and group members) into effective action.
https://books.google.com.ua/books?id=9eHf_QoGY1MC&pg=PA69&lpg=PA69&dq=The+Diagnosis-Intervention+Cycle&source=bl&ots=xDPShSVLF2&sig=61r1wsD5f1qRsdKuL9yBW4o-fy4&hl=ru&sa=X&ei=EJ-aVIHeDaHOygPooYGYCA&ved=0CCYQ6AEwAQ#v=onepage&q=The%20Diagnosis-Intervention%20Cycle&f=false