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Psychological / Human Needs 
Emotional Outlets-Cognitive Style 
Need for Connection- Affiliation and Validation 
Sense of Self- Part of larger Collective 
Prior Knowledge, Context, Atmospherics, Logical Infernces 
Subjective Comprehension 
Objective Comprehension 
Reception 
Awareness 
Insights 
Behavior 
Output Effort 
BEHAVIORAL MODEL FOR MEDIATED MESSAGE EVALUATION AND IMPACT 
Environment 
Message Framing 
Effect 
(Indicators of Behavior Change) 
Sentiment 
Copyright 2011 Scott Swanson 
Attitude about Message 
Validation by Social Network / Role Models 
Attitude about Messenger 
Attitude about Personal Situation 
Motivating Conditions 
(Ideology / External Social Factors) 
-Processing 
-Cognitive Elaboration triggers 
Target Recipient 
Channel 
(Exposure, Reach, Vehicle) 
Explicit or Asserted Mediated Message 
Message Perceived Interactivity and Uptake Strategy and Design 
Message Complexity and Modality 
Mediated Message Campaign Strategy and Desired Results 
Target Audience 
Potential, Current, Future 
-Comprehension 
-Retention 
-Understanding Attitude 
-Opinion 
-Degree 
-Critical Thinking 
Outcomes 
-Involvement 
-Message Spread 
Impact 
-Active Mobilization 
-Decision to Act 
Dynamic Time Continuum Idea to Action 
Complex messaging is designed to reach multiple audiences simultaneously 
Dynamic messaging can monitor, adapt, and change to shift according to reactions and response

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Social Media Message Behavior Model : Evaluation and Impact

  • 1. Psychological / Human Needs Emotional Outlets-Cognitive Style Need for Connection- Affiliation and Validation Sense of Self- Part of larger Collective Prior Knowledge, Context, Atmospherics, Logical Infernces Subjective Comprehension Objective Comprehension Reception Awareness Insights Behavior Output Effort BEHAVIORAL MODEL FOR MEDIATED MESSAGE EVALUATION AND IMPACT Environment Message Framing Effect (Indicators of Behavior Change) Sentiment Copyright 2011 Scott Swanson Attitude about Message Validation by Social Network / Role Models Attitude about Messenger Attitude about Personal Situation Motivating Conditions (Ideology / External Social Factors) -Processing -Cognitive Elaboration triggers Target Recipient Channel (Exposure, Reach, Vehicle) Explicit or Asserted Mediated Message Message Perceived Interactivity and Uptake Strategy and Design Message Complexity and Modality Mediated Message Campaign Strategy and Desired Results Target Audience Potential, Current, Future -Comprehension -Retention -Understanding Attitude -Opinion -Degree -Critical Thinking Outcomes -Involvement -Message Spread Impact -Active Mobilization -Decision to Act Dynamic Time Continuum Idea to Action Complex messaging is designed to reach multiple audiences simultaneously Dynamic messaging can monitor, adapt, and change to shift according to reactions and response