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IMS Company Profile
Who We Are
[object Object],[object Object],[object Object],[object Object],[object Object],Agenda
IMS is a young, dynamic group of like-minded people on the road of creating a world class organization that will create value for  both internal and external customers About IMS ,[object Object],[object Object],[object Object],[object Object],[object Object]
Journey So Far ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Corporate Culture Optimization of Cost Balanced Business Focus Partnership Approach Driven by Core Values To make our clients survive… To ensure consistent balance between vision and resources Enlarges the pie and gives space for growth We put values first
What We Do
Service Offerings - International ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Services Verticals ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Service Offerings - Domestic ,[object Object],[object Object],[object Object],[object Object],Services Verticals ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
NEW Service Offerings & Domains Services ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Domains ,[object Object],[object Object],[object Object],[object Object],Services
How We Do It
Key Business Enablers Customized Business Processes Knowledge Management People Possible Approach
Customized  Business Processes
Partnership Approach Staffing Models Contracts Implementation Learning and  Exploration ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Transition Process Project  Planning ‘ As Is’ Understanding Pilot Go-live Assessment + Resolution Migration Transition Setup Solution Design Knowledge Transfer ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Mode Output Offsite + Onsite Process Analysis Onsite / Offsite Migration Prep. Onsite Knowledge Transfer (Physical, Webex, Phone)
Recruitment Process ,[object Object],[object Object],[object Object],Recruitment Sources Resume   database Employee referrals Online job portals Inhouse Consultants Past database Print media  Associate referrals Colleges & Institutes
Recruitment Process ,[object Object],[object Object],[object Object],[object Object],[object Object],Preliminary Interview Process HR Offer Letter 5. Head, Operations Final Interview 4. Operations Manager Second Interview 3. Human Resources & Team Leader Written Test 2. Human Resources & Team Leader Group Discussion 1. Process Owner Process Sr.
Training & Development Process All new hires go through a 3 stage 4-8 week initial training program Followed by on going personal Development Training Voice and Accent U.K. 101 Program Specific On Floor ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Performance & Quality Management Process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Each activity by the consultant is logged
Quality Management Process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Performance Management Process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Knowledge  Management
Knowledge Management Process Analyze  Knowledge Capture  Knowledge Share  Knowledge Identify  Knowledge People Technology Culture Processes
Identify Employees Clients Market Peers Internet ,[object Object],[object Object],[object Object],[object Object],[object Object],Knowledge Sources
Capture Information Verification Documenting Knowledge Storing Knowledge ,[object Object],[object Object],[object Object],[object Object],[object Object],Verify and Document Knowledge
Cascade Learning And Create Knowledgebase Pre-shifts Briefs Quizzes Training QA Workshops ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Share
Improve Existing Processes And Create New Ones Performance Tracking and Review Feedback ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Analyze
How Do We Manage Knowledge A single repository for information on all business functions Operations Management Recruitment Management System (IMS’s proprietary ERP Solution) The Engine behind  Knowledge Management @ IMS Tech Support System Admin Support System HR Management Training & Development Finance
People Possible Approach
Results Driven Culture Daily Work Environment ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Results Driven Culture Rewards & Recognition ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Results Driven Culture Work / Life Balance ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Motivation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Motivating Environment
Establishing Organizational Excellence Transition Stabilize Improve Operational  Infrastructure Recruitment Learning &  Development Innovation Continuous Improvement Technological Advancements
THANK  YOU

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Ims Introduction