About the hospitality industry

2. HOSPITALITY INDUSTRY
• DERIVED FROM FRENCH WORD “HOSPICE” MEANING TO TAKE CARE FOR THOSE TRAVELLING.
• HOSPITALITY REFERS TO THE RELATIONSHIP BETWEEN GUEST AND HOST I.E. RECEPTION, VISITORS AND
STRANGERS.
• IT IS AN UMBRELLA TERM FOR BROADER VARIETY OF SERVICE INDUSTRY FROM HOTELS, RESTAURANT,
CASINOS, CATERING, RESORTS, CLUBS AND MANY MORE…..

3. ORIGIN
• PEOPLE USED ANIMALS FOR TRAVELLING LIKE HORSES, CAMELS AND EVENELEPHANTS, EXHIBITED IN
GROUPS CALLED CARAVAN.

4. • INNS: THESE ARE IN GENERAL RUN BY FAMILIES, PROVIDING A LARGE HALL TO TRAVELLERS TO BUILD
THEIR OWN BED AND ALSO FOR THEIR ANIMALS. ALSO PROVIDED FOOD ANDDRINKS AT NOMINAL PRICES.
• THEY ARE NAMED DIFFERENTLY AT DIFFERENT PLACES:
DHARAMSHALA AND SARAI IN INDIA
RYOKANS IN JAPAN
PARADORS IN SPAIN
POUSADAS IN PORTUGAL
COFFEE HOUSES IN AMERICA
TAVERNS AND INNS IN EUROPE
RELAY HOUSES IN CHINA

5. HISTORY

6. HISTORY
• ALSO GREEK/ROMAN CULTURE (40BC)
FOR RELIGIOUS PURPOSE
FOR BUSINESS PURPOSE
ROMANS WERE FIRST TO TRAVEL FOR PLEASURE

7. MEDIEVAL PERIOD
• INNS WERE ACTUALLY PRIVATE HOMES.
• NOBILITY STAYED IN MONASTERIES
• STAGECOACH BECAME FAVOURED TRANSPORTATION.

8. RENAISSANCE PERIOD (16TH CENTURY)
• HIGH DEMAND OF INNS AND TAVERNS
• 1ST HOTEL- HOTEL DE HENRY- IV IN 1788
BUILT AT COST OF $17,500
60 BEDS
• COFFEE HOUSES

9. THE NEW WORLD (18TH CENTURY)
• EATING AND SLEEPING PLACES
NEW YORK/ NEW ENGLAND – TAVERNS
PENNSYLVANIA – INNS

10. THE FRENCH REVOLUTION
• CHANGED THE COURSE OF CULINARY HISTORY
• M. BOULANGER
FATHER OF MODERN RESTAURANT
CALLED SOUP HE SOLD “RESTORANTES”

11. 19TH CENTURY
• 1898 SAVOY HOTEL OPENED IN LONDON
GENERAL MANAGER WAS CESAR RITZ
CHEF WAS AUGUSTE ESCOFFIER
• DELMONICO’S IN NEW YORK CITY
EXPENSIVE
1827- 1923
BILINGUAL MENU

12. 20TH CENTURY
• 1950 – ADVENT OF CROSS- CONTINENTAL FLIGHTS
• 1958 – TRANS- ATLANTIC FLIGHTS
• FIRST MOTEL IN CALIFORNIA
• INTEREST IN CRUISES