Learn how bots and automation can make your workplace more productive, using The Bot Platform
Using Workplace by Facebook is a great channel for your automation systems, in this presentation we ran through various use cases, examples, benefits, and we even built a bot live on stage.
7. Bots on Workplace -benefit you- by...
Automating
Content
Automating
Process
8. Estimated that 85% of a
typical firm’s 900+ processes
can be automated
McKinsey & Company
”
9. Other benefits of Workplace bots include:
Remove barriers and
improve openness
Accessible 24 hours a
day, 365 days a year
Deliver personalized
communication to your
workforce at scale
Save your staff time
and business money
Increase productivity
and engagement
Monitor usage trends
and optimize over time
10. Difficult to change/update
Start from scratch
Ongoing maintenance needed
Larger time and cost investment
Platform limited
Mostly built & ready to go
Minor configuration required
Smaller time and cost investment
Build Buy
12. Workplace bots help staff get stuff done
Daily
stand ups
Tasks
Assist new
starters
Task
tracking
Employee
handbooks
Marketing
integration
Submitting
expenses
Company
wide comms
FAQs
Planning
meetings
Training
& surveys
Booking
rooms &
equipment
Helpdesks
Appraisals
CRM
integration
Raising POs
FinanceSales HR Operations Teams
13. Survey Bot Helpdesk Bot Event Bot Stand Up Bot
Ideas Bot Recognition Bot Mood Bot Job Board Bot
Popular use cases for bots on Workplace
News Bot
New Starter Bot
14. ● 98% of business leaders agree that
ideas should come from everyone,
but just 62% report seeing it happen.
● Only 45% of frontline workers share
their ideas with senior team members
● 25% of employees have had an idea
but never told anyone, a further 38%
have shared their idea - only for it to
be ignored.
Using bots to crowdsource knowledge and ideas
15. ● Organizations with a strong
onboarding process improve new
hire retention by 82 percent and
productivity by over 70 percent.
● 88% of organizations don't onboard
well and most only focus on week 1
of onboarding.
Using bots to onboard new starters
17. Planning your bots on Workplace
Purpose
of bot
Benefit to
organisation
Target
audience
Required
functionality
Tone of voice
Goals
& KPIs
Benefit
to audience
Success
metrics
18. Plan
Describe what
success looks like
Recruit
champions
Develop comms plan
with champions
Prepare
Prepare launch
materials
Soft
launch
Broadcast to
coalition
Launch
Launch bot and
drive adoption
Launching your bots on Workplace
19. Get champions on board to help
promote the vision
Recruit champions
Tell everyone about it by posting
a post onto Workplace itself
Workplace posts
Have a slide on it, or do a show
and tell with your org
On stage shoutouts
Share quick win success stories
with the organisation
Success stories
Pin a post to the top of a group
to share the vision
Pinned posts
Send a broadcast out to a
group to engage all at once
Group broadcasts
This might be a slightly old school way
of promoting bots, but it works
Posters / in house screens
Automatically send a message to someone
when they join a group
Group triggers
Driving adoption of your bots
21. ● 79% of people who leave a job do
so because of a lack of recognition.
● 69% of employees would work
harder if they felt their efforts
were better appreciated.
● Only 14% of organizations provide
managers with the necessary tools
for rewards and recognition.
Using bots to encourage recognition
22. Want to do it yourself?
Come to Bot Academy .
Get in touch