Digital business refers to a vision of enterprises that are continually transforming their operational models. This paradigm connects every process into a feedback loop that is self-monitoring, self-regulating, and self-healing.
Automation is the heart of digital business, but so is continual augmentation of human productivity. For modern enterprises, the centerpiece is an agile approach that some refer to as “hyperautomation.” At heart, this refers to operational unification of established methodologies—such as business process management (BPM) and event-triggered workflows—with newer techniques such as robotic process automation (RPA) and AI/ML-automated decision optimization.
Join TDWI’s senior research director James Kobielus and invited guest Andrew Hayden from Precisely on this webinar to explore how to use hyperautomation to power continuous digital business transformation. They will discuss such core principles as:
Orchestration of complex processes that leverage blends of BPM, RPA, AI/ML-guided process management, and other approaches to process automation Consolidation and mining of process intelligence to track key performance indicators and drive analytics to continually sense, predict, adapt to, and respond to changing process events, issues, and contexts Empowering business-level process developers through self-service low-code tools for building process automation logicIncorporating human-in-the-loop processes to speed response to issues, bottlenecks, and exceptional circumstances Monitoring and auditing real-time process status through interactive dashboards, event-triggered alerts, process metric logs, and other observability tools
Using Data-Driven Agile Automation to Advance Digital Transformation
1. James Kobielus
Senior Research Director, Data Management, TDWI
Tuesday June 6, 2023
Webinar:
Using Data-Driven Agile Automation to
Advance Digital Transformation
Copyright 2023, TDWI
4. Data-driven analytics is an essential element of
hyperautomation—i.e., increasing the automation of
business and IT processes, improving their
performance, and making continual adjustments to
adapt to changing requirements and circumstances.
5. Data is central to digital transformation
Copyright 2023, TDWI
• Datathatmakesprocessesmoreagile,
automated,predictive,andcontextual
• Datafor runningprocessesin thecloud
• Datafor orchestratingprocesses24x7
• Datafor enforcingstronggovernanceand
controlof complexprocesses
• Datafor acceleratingprocessinsights
• Datafor cross-domainsharingof process
intelligence
Source: TDWI Best Practices Report “Maximizing Business Value with Data Platforms, Data Integration,
and Data Management,” Q3 2022
6. Executing processes across platforms, techs, and tools
Copyright 2023, TDWI
• identifies,vets,and
orchestrates processes
acrossdiverseexecution
environments
BPM
workflow
management
business rules
management
intelligentprocess
automation
RPA
decision
automation
next best
action
case mgt
forms
mgt
hyperautomation
• Traditional BPMand workflow
managementsuited to top-down
• Traditional BRM suitedto complex
deterministiclogic
• RPA suitedto bottom-up ad-hocscript-
driven task automation
• Intelligentprocessautomation hingeson
predictive models
• Caseand forms managementis for
complexrepeatableadminprocesses
• Decisionautomation andnext-bestaction
are for analytics-guidedtransactional
apps
Data-driven
hyperautomation….
7. Infusing processes with real-time contextual intelligence
Copyright 2023, TDWI
Process
metrics
• discovers andingestsprocessintelligence,
• consolidatesandcorrelatesit,
• minesandextractscontextualinsights,
• feedsit into processcontrolsthatare
adaptivelyself-optimizing.
Data-driven hyperautomation….
8. Enabling self-service process development
Copyright 2023, TDWI
• empowers “citizendevelopers”andother
business-levelprocessdomainexpertswith
visual,drag-and-drop,low-codenotebooks and
othertoolingfor authoringandadministering
cross-platformprocesslogic
Process
notebooks
Data-driven hyperautomation….
9. Empowering humans in the process loop
Copyright 2023, TDWI
enablesbetter engagementof human
processstakeholdersthroughtriggers,
workflows,andexceptionhandling
proceduresthatspeedresponsesto issues,
bottlenecks,andanomalouscircumstances
Data-driven hyperautomation….
Process
teams
10. Consolidating process observability
Copyright 2023, TDWI
Process
dashboards
provides intelligentdashboards andother
tools for stakeholdersto trackprocess
metrics, status,and issuesin real-timeand
managethemin centralizedrepositories
Data-driven hyperautomation….
17. Accelerating digital transformation
Data is the fuel for decision-making today
$1.04 trillion
spent
on
Hyperautomation
by 2026
80% of CEOs
accelerating
digital
transformation
45% of
enterprises
using SAP are
leveraging
automation
67% spending
more on
technology than
people
Market is growing at 12% per year
18. Technology is a means to an
end: Data is the currency of
digital transformation
- HfS Blog
21. Hyperautomation is a business-driven,
disciplined approach that organizations
use to rapidly identify, vet and automate
as many business and IT processes as
possible. It involves the orchestrated use
of multiple technologies, tools or
platforms
Gartner
22. Do not try and make one
tool answer all your
organizations automation
needs.
Gartner
23. We have Blue Prism and
Precisely Automate and we
choose the best tool on a
case-by-case basis.
Robotics Program Director – Global beverage and spirits
company
25. A complete automation platform
Excel to SAP
Exchange data with SAP
quickly and easily using
Excel
Form & Workflow
Automate and accelerate
SAP business processes with
integrated forms and
workflows
Excel Workflow
Automate and accelerate
SAP business processes
through Excel file
management workflows
Process
Automation
Data
Automation
26. Form &
Workflow
Automate complex
processes with forms
and workflow across
multiple
contributors
Process
Initiator
Enter basic account
information
Contributor1
Contributor2
Contributor3
Approver
Start with
create form
SAP
Automate Evolve
28. Automation platform: Benefits
Agility Speed Improved
data quality
Business team
focus
Automation
flexibility
Scalability Proven track
record
Process
visibility
30. All use cases
Elimina
te Improve
Standard features delivering value
across the Automate platform
Manual data entry
• Agility and speed
• Improve team
productivity
Initial data quality
• Data quality &
governance
• Eliminate manual data
entry errors
Citizen
Developme
nt
Stewards
hip
No code/Low code
platform
• Fewer IT resources
needed
• Faster time to
implement
• Develop closer to the
Integrated into the
platform
• Process governance
• Data validation
throughout
31. Example Use
cases
Value delivered
through the Automate
platform across the
SAP landscape
20,000
50%-75% 90%
87%
97%
Reduction in time to
create a customer
• Agility and speed
• Increases competitive
advantage
Reduction in time
needed to qualify
vendors and materials
• Speed
• Process visibility
• Improved productivity
Journal entries
processed during 4-
day close window
• Speed and improved data
quality
• Auditability
• Team continued to work
Reduction in time to
market
• Agility and speed
• Increases competitive
advantage
Reduction in cost to
process materials
changes
• Lower costs
• Maintain current
staffing levels
• Faster ROI
32. Summary
Automation is
the new driver
for your digital
transformation
journey
A successful Hyperautomation
strategy is possible…
• Focusing on the interdependence
of process and data
• Adopting the right automation
platform
• Identifying the right processes
• Understanding how to measure
success
• Building a cross-functional,
dedicated team
34. The global leader
in data integrity software
Our data integrity software, data
enrichment products, and strategic
services deliver accuracy, consistency,
and context to power confident
business decisions.
Brands you trust, trust us
Data leaders partner with us
of the Fortune 100
99
Customers in more than
100
2,500
employees
customers
12,000
countries
Integrate
Enrich Locate
Verify
Data
Integrity
Suite
37. CONTACT INFORMATION
If you have further questions or comments:
James Kobielus, TDWI
jkobielus@tdwi.org
Andrew Hayden, Precisely
andrew.hayden@precisely.com