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5 steps to successful conflict resolution
1. Don’t ignore CONFLICT –
address it as soon as it arises
Don’t ignore CONFLICT –
address it as soon as it arises
Provide OBJECTIVE
GUIDANCE and
support to help your
team arrive at a solution
Provide OBJECTIVE
GUIDANCE and
support to help your
team arrive at a solution
BRAINSTORM a solution
collaboratively and
develop an action plan
BRAINSTORM a solution
collaboratively and
develop an action plan
Hold team members
ACCOUNTABLE for
delivering on all steps of
the action plan
Hold team members
ACCOUNTABLE for
delivering on all steps of
the action plan
Act as a MEDIATOR – let
each person explain their
side of the story
Act as a MEDIATOR – let
each person explain their
side of the story
Download How To Guide: Developing High-Performance Work Teams
to find out how you can create highly focused teams that deliver superior results.
traccsolution.com/resources/high-performance-work-teams/
STEPS TO SUCCESSFUL
CONFLICT RESOLUTION
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