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Download How To Guide: Managing Change across the Organisation
to learn more about the keys to successful change management.
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INCREASE URGENCY ELICIT EXECUTIVE AND
PEER SPONSORSHIP
SETTHEVISION COMMUNICATE FOR
BUY-IN
EMPOWER EMPLOYEESTO
IMPLEMENT CHANGE
CREATE SHORT-TERM
WINS
DON’T LET UP MAKE CHANGE STICK
Convince at least 75% of
the workforce that change
is necessary
Form a coalition of
leaders to lead change at
all levels
Show the workforce where
the change is taking them
and develop strategies for
achieving the vision
Use every vehicle possible
to communicate the new
vision and strategies
Establish the ground rules and
give employees authority;
change any systems or
structures that undermine
the vision
Embed the‘new ways’
through training and
continuity
Reinvigorate the process
with new projects, themes
and change agents
Plan for visible performance
improvements to keep
employees
committed
infographic
KOTTER’S STEPS FOR LEADING CHANGE
Source: John P. Kotter