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Leading the 
Trust Movement 
Roger James Hamilton
The Trust Movement 
Something extraordinary 
is possible
Who do you trust?
Eight Natural Talents
Trust & Flow
Trust & Flow
The Talent Equation 
Talent = Value x 
Leverage 
Social Responsibility 
Sustainability 
TRUST 
Revenue 
FLOW 
Profit
Five Frequencies 
EachE farechq ufreenqcuye hnacsy ah alesa ad enrasthuirpa ls tyle 
foundation
Five Levels of Trust 
TRUST grows by delivering sustainable 
VALUE 
increased trust = increased revenue
Five Levels of Flow 
FLOW grows by LEVERAGING 
sustainable VALUE 
increased flow = increased profit
The 360 Trust 
Barometer 
TALENT naturally grows TRUST and 
FLOW 
Talent is the key to sustainability
Why Trust? 
Higher 
productivity 
IGnrceraetaesre d profits 
engagement 
Higher retention 
Greater 
ownership 
More fun 
Everyone should have the opportunity to 
know and grow their natural talent
Engagement 
Operations 
Purpose 
Products 
Integrity
Who do you trust? 
It starts with you
Economy vs Ecology 
COMPETITION 
Separation 
COLLABORATION 
Connection 
Redundancy Sustainability
The role of a cell 
TRUST 
& FLOW 
1. 
Contribution 
2. 
Sustainability 
3. Growth
Primary Purpose 
Add value to the body you serve and leverage the value of others profitably 
ENTERPRIS 
E 
Corporate 
Social 
Responsibility 
The Primary Purpose of 
an enterprise is to add 
value to the market it 
serves and to leverage 
the value of others 
profitably
Primary Purpose 
Add value to the body you serve and leverage the value of others profitably 
TEAM 
Team Social 
Responsibility 
The Primary Purpose of 
a team is to add value to 
the enterprise it serves 
and to leverage the value 
of other teams profitably
The Connection 
Add value to the body you serve and leverage the value of others profitably 
INDIVIDUAL 
Personal 
Social 
Responsibility 
The Primary Purpose of 
a team member is to add 
value to the team they 
serve and to leverage the 
value of other team 
members profitably
“Companies should not have a singular view 
of profitability. There needs to be a balance 
between commerce and social 
responsibility... The companies that are 
authentic about it will wind up as the 
companies that make more money.” 
~ Howard Schultz
Join the 
Trust Movement 
Right place, right time
“Humanity is taking its final exam. 
We have come to an extraordinary moment 
when it doesn’t have to be you or me anymore. 
There is enough for all.” 
~ Buckminster Fuller
The Trust Movement 
Something extraordinary 
is possible

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Roger James Hamilton | Leading the Trust Movement | Trust Conference 2014

  • 1. Leading the Trust Movement Roger James Hamilton
  • 2. The Trust Movement Something extraordinary is possible
  • 3. Who do you trust?
  • 7. The Talent Equation Talent = Value x Leverage Social Responsibility Sustainability TRUST Revenue FLOW Profit
  • 8. Five Frequencies EachE farechq ufreenqcuye hnacsy ah alesa ad enrasthuirpa ls tyle foundation
  • 9. Five Levels of Trust TRUST grows by delivering sustainable VALUE increased trust = increased revenue
  • 10. Five Levels of Flow FLOW grows by LEVERAGING sustainable VALUE increased flow = increased profit
  • 11. The 360 Trust Barometer TALENT naturally grows TRUST and FLOW Talent is the key to sustainability
  • 12. Why Trust? Higher productivity IGnrceraetaesre d profits engagement Higher retention Greater ownership More fun Everyone should have the opportunity to know and grow their natural talent
  • 13.
  • 14.
  • 15.
  • 16. Engagement Operations Purpose Products Integrity
  • 17.
  • 18. Who do you trust? It starts with you
  • 19. Economy vs Ecology COMPETITION Separation COLLABORATION Connection Redundancy Sustainability
  • 20. The role of a cell TRUST & FLOW 1. Contribution 2. Sustainability 3. Growth
  • 21. Primary Purpose Add value to the body you serve and leverage the value of others profitably ENTERPRIS E Corporate Social Responsibility The Primary Purpose of an enterprise is to add value to the market it serves and to leverage the value of others profitably
  • 22. Primary Purpose Add value to the body you serve and leverage the value of others profitably TEAM Team Social Responsibility The Primary Purpose of a team is to add value to the enterprise it serves and to leverage the value of other teams profitably
  • 23. The Connection Add value to the body you serve and leverage the value of others profitably INDIVIDUAL Personal Social Responsibility The Primary Purpose of a team member is to add value to the team they serve and to leverage the value of other team members profitably
  • 24. “Companies should not have a singular view of profitability. There needs to be a balance between commerce and social responsibility... The companies that are authentic about it will wind up as the companies that make more money.” ~ Howard Schultz
  • 25. Join the Trust Movement Right place, right time
  • 26. “Humanity is taking its final exam. We have come to an extraordinary moment when it doesn’t have to be you or me anymore. There is enough for all.” ~ Buckminster Fuller
  • 27. The Trust Movement Something extraordinary is possible