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Public Warning: Roles of
policymakers, regulators, private
sector & civil society




                                    www.lirneasia.net
Rohan Samarajiva

Sahana 2009 Conference
24 - 25 March 2009, Colombo
Agenda
 The presence and absence of early warnings
 Organizational problems must be solved if the
 potential of early warning technologies is to be fully
 realized
 Overall division of labor
    Issuance of warning –Government




                                                          www.lirneasia.net
    Transmission of warning –Telecom operators
    Evacuation and response –First responders
    (government and other)
    Community preparedness –Community organizations
 Identification of specific tasks and
 responsibilities
 Comments on government role
Cyclone Sidr




www.lirneasia.net
Why declining deaths?
   Year     Cyclone     Strength     Deaths


1970      Bhola       Category 3   300-500,000




                                                 www.lirneasia.net
1970+21   Gorky       Category 4     ~138,000


1970+37   Sidr        Category 4       ~3,447
Completing the chain: Warning &
training at the last mile
  Bangladesh reduced casualties (but not
  damage to property & livelihoods) through
    Communicating cyclone warnings to villages
    through HF radios and trained volunteers
    Easy-to-understand flag system at the last mile




                                                      www.lirneasia.net
    Cyclone shelters
    People who trust the warnings and evacuate


  Deaths from Sidr would have been less, if
  not for false tsunami warning and evacuation
  one month earlier (September 12th, 2007)
Cyclones & tsunamis
 Both effect the Bay of Bengal
   Tsunamigenic earthquakes in Sunda Trench every
   year since 2004 (except 2008)
 Difference is lead time
   2-3 days for cyclones




                                                    www.lirneasia.net
   90 mts to 6 hours for Bay of Bengal countries
   other than Indonesia
 Simply replicating Bangladesh is not enough
   Bangladesh model used 1990s communication
   technology
   Much has happened since (e.g. CB/SMS)
Physical and symbolic worlds, absent linking
technologies




                                                    Mediated
                                                  interpersonal




                                                             www.lirneasia.net
                                        Symbolic world
                                         where action
                      Physical world where originates
                         hazards occur
The physical, the symbolic & their linking
through ICTs, simplified



                     Warnings (telecom & media)
                                                            Mediated
                                                          interpersonal
                                   TV, Radio &




                                                                     www.lirneasia.net
   Physical world where            Cell          Symbolic world
      hazards occur                broadcasts     where action
                                                   originates

                          Warnings (telecom)



              More time to run; more lives saved
Early warning chain (standard form)


                  Media & Telecom
                     Operators




                                                www.lirneasia.net
 National early
                                     Citizens
   warning        First responders
    center
Early warning chain (community based;
    applicable to Last-Mile HazInfo project)
                                            Emergency Response Plan coordinator
   National early
                             Media
     warning
                      Govt 1st Responders
      center

                                        ERP1




                                                                                  www.lirneasia.net
                                   ICT ERP2
                                  Guard
                    SCDMC                                          Villagers
                                   ians
From domestic &
                                        ERP3
international
sources


                                        ERP4


  SCDMC will never issue warnings; only alerts so that communities
  can be better prepared to receive the warning from government
ICTs used in reaching communities




                                             Remote Alarm Device
                       GSM Mobile Phone




                                                                   www.lirneasia.net
CDMA Fixed Phone




Addressable Radios for Emergency          Very Small Aperture
Alerts                                    Terminals
Which work best?
 Eight modes (individual and combined) tested
   Reliability and effectiveness (composite measures)
   Complementary redundancy

                             Comparison of Reliability and Effectiveness of ICT as a
                                     Warning Technology in a LM-HWS




                                                                                                 www.lirneasia.net
                                                                                   0.75
                    AREA+MOP                                                    0.71
                                                                                  0.75
                    AREA+FXP                                                              0.89
                                                             0.43
                    AREA+RAD                                                   0.71
      ICT modes




                                    0.05
                         AREA                                          0.59
                                                    0.24
                          MOP                         0.27
                                                     0.26
                           FXP                                 0.47
                                      0.09
                          RAD
                                                                      Effectiveness
                                   0.04
                         VSAT
                                                                      Reliability
                  Control Group              0.15
Community
 Forms of training that will work
 Levels of organizational strength
 Importance of emergency response plans
   Plan without simulation is no plan
   Simulation without plan cannot be done




                                            www.lirneasia.net
Telecom and e-media are important,
but are only part of the solution
 Ability to move information at the speed of light can
 increase time to act to reduce risks of disasters
 Many organizational problems must be solved
    At level of community
    At level of first responders




                                                           www.lirneasia.net
    At national early warning center
    Among the carriers of alerts and warnings
 Effective warning must be complemented by
 preparedness plans, evacuation capabilities, etc.
 If we are to save livelihoods and property, in addition
 to lives, a lot more has to be done on risk reduction
Early warning: who should do
what?
 Early warning is a classic public good
 Government must supply
 Early warning is based on incomplete, probabilistic
                               Government must
 information and judgment
 take the responsibility of issuing




                                                                 www.lirneasia.net
 warning/alert
       75% of tsunami warnings in the Pacific are false; false
       warnings can be dangerous
       Government gets hazard information from external or
       internal sources
       Regional warning cannot be simply transmitted
          Judgment must be applied before national
          warnings/alerts are issued for specific areas
Early warning: who should do
what?
 Operators of telecom networks and electronic
 media (public-sector and private-sector) must
 transmit the message to first responders and citizens
 Ground-level first responders must play the key
 role in evacuations and response
 Community preparedness is important if warnings




                                                         www.lirneasia.net
                     community-based
 are to save lives
 organizations (e.g., Sarvodaya) are best at
 this
    Includes improving the ability of communities to
    receive warnings and alerts
Responsibilities at warning center
and in communication to media, etc.


                  Media &Telecom
                    Operators




                                                www.lirneasia.net
 National early
                                     Citizens
   warning        First responders
    center
Early Warning Center         Media &
Telcos
  Protocols for fast decision making re
  issuance of warnings/alerts [Internal to
  government]
  Procedure for issuing large number of
  warnings/alerts quickly and reliably using




                                               www.lirneasia.net
  multiple media, including acknowledgements
  and redundancy [Decision is government’s;
  but best to use Common Alerting Protocol
  based single-input, multi-output, multi-
  language software solution]
Media, telcos, first responders to
public
  Procedures for verification and acknowledgement
  [jointly worked out with government]
  Standard formats, including rules on what is
  communicated in what form [jointly worked out with
  government]
  Rules for use of cell broadcasts [jointly worked out




                                                          www.lirneasia.net
  with government]
  Government first responders to public [procedures
  appropriate for different settings decided locally]
  Other first responders (e.g., Sarvodaya, hotels) to
  public [procedures appropriate for different settings
  decided locally]
Prior planning essential
 Wide variety of procedures to be decided
 Important that they be formulated and tried
 out prior to a disaster
   Improvisation in the midst of a crisis is
   inappropriate




                                                             www.lirneasia.net
   Updating of procedures at regular intervals
   Drills and training of critical actors, also at regular
   intervals
Lessons for the last mile


                  Media &Telecom
                    Operators




                                                www.lirneasia.net
 National early
                                     Citizens
   warning        First responders
    center
Community preparedness
 Each community is unique   emergency response
 plans cannot be the same
 Importance of emergency response plans
    Plan without simulation is no plan
    Simulation without plan cannot be done




                                                       www.lirneasia.net
 Plans need to be updated regularly
 Training and awareness raising needed
 Primarily for communities, though government may
 exercise oversight if it has adequate expertise and
 resources
 Communities can learn from each other if the
 environment is created
A mild critique of government
priorities
  Too often, government looks at the problem
  in terms of
    Laws and regulations, instead of ground-level
    action (that is then codified into practical legal
    frameworks)




                                                              www.lirneasia.net
       Sri Lanka Disaster Management Act passed after
       the tsunami has grandiose schemes of
       committees reporting to committees reporting to
       councils
         But the Act does not include provisions for
         funding from the Consolidated Fund       unable to
         do much without external help
A mild critique of government
priorities
  Too often government units get entangled in turf
  battles and lose sight of what the overall object is
  Disasters cross administrative boundaries
     In Sri Lanka, geological expertise is at Geological
     Survey and Mines Bureau; tsunami hazard information
     authority is Met Department; tide gauges are under
     National Aquatic Resources Authority; warning




                                                              www.lirneasia.net
     authority is Disaster Management Center; telecom
     operators are governed by Telecom Regulatory
     Commission; media are under Media Ministry
  Essential to develop non-territorial approaches to
  manage unavoidable turf issues
     Disasters are too big for one government department,
     let alone government as a whole      need to work with
     everyone to save lives, livelihoods and property
A mild critique of government
priorities
  There is too much emphasis on the
  international and not enough on the
  community level
    Community level work is hard; much harder than
    attending international workshops




                                                     www.lirneasia.net
    But that is the key to risk reduction
Take aways
 Disasters are too big for any one entity
 the problem is large enough for everyone to
 contribute
   Government must take the lead in creating the
   right environment for productive cooperation by




                                                         www.lirneasia.net
   all
       Responsibilities must be assigned based on core
       competencies
 Plans are not plans absent simulation
   We need to look at what works, not what is on
   paper
Way forward
 Disseminate lessons to improve public
 warning systems
 More trials in specific contexts if needed
 Improve community based response
   In Sri Lanka, 1,000 Sarvodaya villages   15,000




                                                     www.lirneasia.net
   Sarvodaya villages    30,000 villages
 Develop sustainable public-private models of
 sustaining community training and
 dissemination of hazard information
 Improve multi-lingual, multi-modal Common
 Alerting Protocol (CAP)
Our collaboration with Sahana
                                       Risk Reduction
                          Mitigation




                                                                      Sahana now
                                                     Prevention
               Recovery
                                                                      Moved into
                                                                      the “pre” &




                                                                                www.lirneasia.net
                                                                      warning
Sahana                                                                space
at inception


                                                    Preparedness
               Response
                                                                   LIRNEasia
                                                                   + Sahana
                                                                   work

                     Hazardous event      Warning        Key role for telecom
                                                         & electronic media
                                                         LIRNEasia space

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Public Warning: Roles of policymakers, regulators, private sector & civil society

  • 1. Public Warning: Roles of policymakers, regulators, private sector & civil society www.lirneasia.net Rohan Samarajiva Sahana 2009 Conference 24 - 25 March 2009, Colombo
  • 2. Agenda The presence and absence of early warnings Organizational problems must be solved if the potential of early warning technologies is to be fully realized Overall division of labor Issuance of warning –Government www.lirneasia.net Transmission of warning –Telecom operators Evacuation and response –First responders (government and other) Community preparedness –Community organizations Identification of specific tasks and responsibilities Comments on government role
  • 4. Why declining deaths? Year Cyclone Strength Deaths 1970 Bhola Category 3 300-500,000 www.lirneasia.net 1970+21 Gorky Category 4 ~138,000 1970+37 Sidr Category 4 ~3,447
  • 5. Completing the chain: Warning & training at the last mile Bangladesh reduced casualties (but not damage to property & livelihoods) through Communicating cyclone warnings to villages through HF radios and trained volunteers Easy-to-understand flag system at the last mile www.lirneasia.net Cyclone shelters People who trust the warnings and evacuate Deaths from Sidr would have been less, if not for false tsunami warning and evacuation one month earlier (September 12th, 2007)
  • 6. Cyclones & tsunamis Both effect the Bay of Bengal Tsunamigenic earthquakes in Sunda Trench every year since 2004 (except 2008) Difference is lead time 2-3 days for cyclones www.lirneasia.net 90 mts to 6 hours for Bay of Bengal countries other than Indonesia Simply replicating Bangladesh is not enough Bangladesh model used 1990s communication technology Much has happened since (e.g. CB/SMS)
  • 7. Physical and symbolic worlds, absent linking technologies Mediated interpersonal www.lirneasia.net Symbolic world where action Physical world where originates hazards occur
  • 8. The physical, the symbolic & their linking through ICTs, simplified Warnings (telecom & media) Mediated interpersonal TV, Radio & www.lirneasia.net Physical world where Cell Symbolic world hazards occur broadcasts where action originates Warnings (telecom) More time to run; more lives saved
  • 9. Early warning chain (standard form) Media & Telecom Operators www.lirneasia.net National early Citizens warning First responders center
  • 10. Early warning chain (community based; applicable to Last-Mile HazInfo project) Emergency Response Plan coordinator National early Media warning Govt 1st Responders center ERP1 www.lirneasia.net ICT ERP2 Guard SCDMC Villagers ians From domestic & ERP3 international sources ERP4 SCDMC will never issue warnings; only alerts so that communities can be better prepared to receive the warning from government
  • 11. ICTs used in reaching communities Remote Alarm Device GSM Mobile Phone www.lirneasia.net CDMA Fixed Phone Addressable Radios for Emergency Very Small Aperture Alerts Terminals
  • 12. Which work best? Eight modes (individual and combined) tested Reliability and effectiveness (composite measures) Complementary redundancy Comparison of Reliability and Effectiveness of ICT as a Warning Technology in a LM-HWS www.lirneasia.net 0.75 AREA+MOP 0.71 0.75 AREA+FXP 0.89 0.43 AREA+RAD 0.71 ICT modes 0.05 AREA 0.59 0.24 MOP 0.27 0.26 FXP 0.47 0.09 RAD Effectiveness 0.04 VSAT Reliability Control Group 0.15
  • 13. Community Forms of training that will work Levels of organizational strength Importance of emergency response plans Plan without simulation is no plan Simulation without plan cannot be done www.lirneasia.net
  • 14. Telecom and e-media are important, but are only part of the solution Ability to move information at the speed of light can increase time to act to reduce risks of disasters Many organizational problems must be solved At level of community At level of first responders www.lirneasia.net At national early warning center Among the carriers of alerts and warnings Effective warning must be complemented by preparedness plans, evacuation capabilities, etc. If we are to save livelihoods and property, in addition to lives, a lot more has to be done on risk reduction
  • 15. Early warning: who should do what? Early warning is a classic public good Government must supply Early warning is based on incomplete, probabilistic Government must information and judgment take the responsibility of issuing www.lirneasia.net warning/alert 75% of tsunami warnings in the Pacific are false; false warnings can be dangerous Government gets hazard information from external or internal sources Regional warning cannot be simply transmitted Judgment must be applied before national warnings/alerts are issued for specific areas
  • 16. Early warning: who should do what? Operators of telecom networks and electronic media (public-sector and private-sector) must transmit the message to first responders and citizens Ground-level first responders must play the key role in evacuations and response Community preparedness is important if warnings www.lirneasia.net community-based are to save lives organizations (e.g., Sarvodaya) are best at this Includes improving the ability of communities to receive warnings and alerts
  • 17. Responsibilities at warning center and in communication to media, etc. Media &Telecom Operators www.lirneasia.net National early Citizens warning First responders center
  • 18. Early Warning Center Media & Telcos Protocols for fast decision making re issuance of warnings/alerts [Internal to government] Procedure for issuing large number of warnings/alerts quickly and reliably using www.lirneasia.net multiple media, including acknowledgements and redundancy [Decision is government’s; but best to use Common Alerting Protocol based single-input, multi-output, multi- language software solution]
  • 19. Media, telcos, first responders to public Procedures for verification and acknowledgement [jointly worked out with government] Standard formats, including rules on what is communicated in what form [jointly worked out with government] Rules for use of cell broadcasts [jointly worked out www.lirneasia.net with government] Government first responders to public [procedures appropriate for different settings decided locally] Other first responders (e.g., Sarvodaya, hotels) to public [procedures appropriate for different settings decided locally]
  • 20. Prior planning essential Wide variety of procedures to be decided Important that they be formulated and tried out prior to a disaster Improvisation in the midst of a crisis is inappropriate www.lirneasia.net Updating of procedures at regular intervals Drills and training of critical actors, also at regular intervals
  • 21. Lessons for the last mile Media &Telecom Operators www.lirneasia.net National early Citizens warning First responders center
  • 22. Community preparedness Each community is unique emergency response plans cannot be the same Importance of emergency response plans Plan without simulation is no plan Simulation without plan cannot be done www.lirneasia.net Plans need to be updated regularly Training and awareness raising needed Primarily for communities, though government may exercise oversight if it has adequate expertise and resources Communities can learn from each other if the environment is created
  • 23. A mild critique of government priorities Too often, government looks at the problem in terms of Laws and regulations, instead of ground-level action (that is then codified into practical legal frameworks) www.lirneasia.net Sri Lanka Disaster Management Act passed after the tsunami has grandiose schemes of committees reporting to committees reporting to councils But the Act does not include provisions for funding from the Consolidated Fund unable to do much without external help
  • 24. A mild critique of government priorities Too often government units get entangled in turf battles and lose sight of what the overall object is Disasters cross administrative boundaries In Sri Lanka, geological expertise is at Geological Survey and Mines Bureau; tsunami hazard information authority is Met Department; tide gauges are under National Aquatic Resources Authority; warning www.lirneasia.net authority is Disaster Management Center; telecom operators are governed by Telecom Regulatory Commission; media are under Media Ministry Essential to develop non-territorial approaches to manage unavoidable turf issues Disasters are too big for one government department, let alone government as a whole need to work with everyone to save lives, livelihoods and property
  • 25. A mild critique of government priorities There is too much emphasis on the international and not enough on the community level Community level work is hard; much harder than attending international workshops www.lirneasia.net But that is the key to risk reduction
  • 26. Take aways Disasters are too big for any one entity the problem is large enough for everyone to contribute Government must take the lead in creating the right environment for productive cooperation by www.lirneasia.net all Responsibilities must be assigned based on core competencies Plans are not plans absent simulation We need to look at what works, not what is on paper
  • 27. Way forward Disseminate lessons to improve public warning systems More trials in specific contexts if needed Improve community based response In Sri Lanka, 1,000 Sarvodaya villages 15,000 www.lirneasia.net Sarvodaya villages 30,000 villages Develop sustainable public-private models of sustaining community training and dissemination of hazard information Improve multi-lingual, multi-modal Common Alerting Protocol (CAP)
  • 28. Our collaboration with Sahana Risk Reduction Mitigation Sahana now Prevention Recovery Moved into the “pre” & www.lirneasia.net warning Sahana space at inception Preparedness Response LIRNEasia + Sahana work Hazardous event Warning Key role for telecom & electronic media LIRNEasia space