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How do I reach my customers on mobile?
About Us
Matthew Ho
● Worked web/mobile for 7 years
● Next Digital, Deloitte, Airbnb
● Twitter: @inspiredworlds
● Chicago Bulls Fan!
Head of Product Development at Tapmint
About Us
Tapmint
● Innovation, rapid experimentation,
complete solutions
● Native Tongue - First winning team in
Startup Weekend in Australia
● Language game apps - Spanish Smash,
Mandarin Madness, English Eruption
● 500,000 downloads
Content
1. Understanding the mobile landscape
2. App Store Optimisation
3. Marketing Activities
4. Analytics
1. Understanding Mobile App Store Landscape
How it works
● Categories
● Curated Store
● Featured
● Rankings: Top Grossing Apps, Top
Free Apps, Best New Apps
● Approval process
2. App Store Optimisation - Screenshots
iOS8 Mobile App Store
● App preview video is first asset shown
● First screenshot is even more important
● Consumers can decide based on image
● App design has to be awesome
● Submit with version update
2. Description
● Elevator sales pitch
● First two lines are critical
● Invites user to click on “more”
App Store Description
3. Keywords in listing
● Can choose keywords
● These are not shown in the listing
● What do your customers search for?
● Tools - Sensor Tower, App Annie
● Competition
In iTunes admin
3. Marketing activities
● PR - Language & Education
● App review websites - not effective
● Blogs
● Social Media
● Reaching out on Twitter
● ASO - Organic search
A number of channels
3. Marketing activities
● Mobile advertising experiments
● Education app stores
● Kids tablet - nabi
● Direct sales to schools - long sales cycle
● iTunes education volume purchase
● Find people that had need & engage
A number of channels
4. Analytics provides insights
● Downloads
● Active User (Daily, Weekly, Monthly)
● Retention
● Conversion funnel
● User acquisition
● Quality of install
Contact Me
● Email: hello@tapmint.com
● twitter.com/inspiredworlds
● Website: http://tapmint.com
● Personal blog: http://inspiredworlds.com 

(Top 20 Australian best business blog)

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How Do I Reach My Customers On Mobile

  • 1. How do I reach my customers on mobile?
  • 2. About Us Matthew Ho ● Worked web/mobile for 7 years ● Next Digital, Deloitte, Airbnb ● Twitter: @inspiredworlds ● Chicago Bulls Fan! Head of Product Development at Tapmint
  • 3. About Us Tapmint ● Innovation, rapid experimentation, complete solutions ● Native Tongue - First winning team in Startup Weekend in Australia ● Language game apps - Spanish Smash, Mandarin Madness, English Eruption ● 500,000 downloads
  • 4. Content 1. Understanding the mobile landscape 2. App Store Optimisation 3. Marketing Activities 4. Analytics
  • 5. 1. Understanding Mobile App Store Landscape How it works ● Categories ● Curated Store ● Featured ● Rankings: Top Grossing Apps, Top Free Apps, Best New Apps ● Approval process
  • 6. 2. App Store Optimisation - Screenshots iOS8 Mobile App Store ● App preview video is first asset shown ● First screenshot is even more important ● Consumers can decide based on image ● App design has to be awesome ● Submit with version update
  • 7. 2. Description ● Elevator sales pitch ● First two lines are critical ● Invites user to click on “more” App Store Description
  • 8. 3. Keywords in listing ● Can choose keywords ● These are not shown in the listing ● What do your customers search for? ● Tools - Sensor Tower, App Annie ● Competition In iTunes admin
  • 9. 3. Marketing activities ● PR - Language & Education ● App review websites - not effective ● Blogs ● Social Media ● Reaching out on Twitter ● ASO - Organic search A number of channels
  • 10. 3. Marketing activities ● Mobile advertising experiments ● Education app stores ● Kids tablet - nabi ● Direct sales to schools - long sales cycle ● iTunes education volume purchase ● Find people that had need & engage A number of channels
  • 11. 4. Analytics provides insights ● Downloads ● Active User (Daily, Weekly, Monthly) ● Retention ● Conversion funnel ● User acquisition ● Quality of install
  • 12. Contact Me ● Email: hello@tapmint.com ● twitter.com/inspiredworlds ● Website: http://tapmint.com ● Personal blog: http://inspiredworlds.com 
 (Top 20 Australian best business blog)