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HOW TO MAXIMIZE 
DISCOUNT CAPTURE 
Based on findings from the 
AP & Working Capital Increasing Revenues from Early Payments
Meet Your Experts 
HENRY IJAMS 
Managing Editor 
PayStream Advisors 
JOE HYLAND 
Chief Marketing Officer 
Taulia
1 2 3 
CURRENT STATE 
OF PAYABLES 
FINDINGS FROM 
THE REPORT 
4 
WHAT DOES 
“PERFECT” LOOK 
LIKE? 
Q & A 
Today’s Agenda
1. CURRENT STATE OF PAYABLES
The Situation 
LARGE CORPORATES 
are holding record amounts 
of cash generating low 
returns 
SMALL BUSINESSES 
are in need of cash and 
have little to no access to 
capital – the #1 challenge 
for small businesses 
TRADITIONAL SUPPLY CHAIN 
connectivity creates delays in 
supplier payment
Excess cash is 
earning a record 
LOW RETURNS
Buyer Excess Cash 
U.S. Non-Financial Companies’ Cash & Liquid Assets 
Low Return on Cash 
U.S. Interest Rate – 10-Year Treasury Rate 
($ in tn) 
10% 
8% 
6% 
4% 
2% 
0% 
1990 
1995 
2000 
2005 
2010 
$2.0 
$1.5 
$1.0 
$0.5 
$0.0 
1990 
1995 
2000 
2005 
2010
Suppliers face a 
FINANCING GAP 
and predatory costs of 
CAPITAL
Suppliers have limited access to financing. 
Traditional supplier finance only 
serves the largest suppliers
Suppliers have limited access to financing. 
Traditional supplier finance only 
serves the largest suppliers 
Banks continue to enforce strict 
lending requirements
Suppliers have limited access to financing. 
Traditional supplier finance only 
serves the largest suppliers 
Banks continue to enforce strict 
lending requirements 
“Long-tail” suppliers limited to 
factoring, p-cards and other 
expensive forms of finance
Lack of connectivity 
DELAYS 
payments
1 2 
Inefficient buyer/supplier 
connections lead to no visibility into 
invoice process 
Average Time 
to Approve a 
Valid Invoice 
55+ 
DAYS 
3 
Average U.S. 
Payment 
Terms 
10 DAYS
And banks benefit from this 
INEFFICIENCY
BUYER 
Approves Invoice 
on Day 5 
Invoice-Net 60 
1
BUYER 
Approves Invoice 
on Day 5 
Invoice-Net 60 
BANK 
Buyer Earns 
0.75% APR until 
Due Date 
1 
2
SUPPLIER 
Invoices 
Customer 
BUYER 
Approves Invoice 
on Day 5 
Invoice-Net 60 
BANK 
Buyer Earns 
0.75% APR until 
Due Date 
Suppliers 
Borrow at 20+% 
APR 
1 
2 
3
Suppliers could check the status of their 
invoices online 24/7? 
Suppliers could incentivize early payments? 
You can address your suppliers’ needs for 
early payment? 
You keep all the returns that would have 
normally gone to the bank? 
There is a way for you to pay your suppliers 
less and have them thank you? 
!"# $%…
!" #$%&q'(%") W(* +f D,-+'$%&$.: 
Pay your invoice before day 10 or miss out on a discount. 
3.0% 
2.5% 
2.0% 
1.5% 
1.0% 
0.5% 
0% 
2% 10 
Net 30 
0 10 Days 20 Days 30 Days
The New, Advanced Way: 
DYNAMIC DISCOUNTING
C(p%'r" ( ),-+'$% "v"$ (/"r 10 )(*0! 
3.0% 
2.5% 
2.0% 
1.5% 
1.0% 
0.5% 
0% 
$ 
$ 
0 10 Days 20 Days 30 Days
0 DAYS 
invoice 
U0" p(*(b12 3 ($ +pp+r%'$&%* f+r r"v"$'". 
AVERAGE PAYMENT TERMS (DAYS) 
10-15 DAYS 
approval 
60 DAYS 
due date 
OPPORTUNITY 
Anheuser-Busch 
Hertz 
Apple 
Industry Average 
120 DAYS 
60 DAYS 
45 DAYS 
56 DAYS
G"$"r(%" r"v"$'" w&%4 %4" w&$-w&$ 0+1'%&+$. 
Buyers save money and improve 
return on cash by paying 
suppliers early 
Suppliers access less expensive 
financing alternatives by 
accepting time-variable 
Dynamic Discounts
2. FINDINGS FROM THE REPORT
What 
Paystream Advisors AP & Working 
Capital Survey 
When 
Q1 2014 
Who 
More than 300 AP, treasury, and 
procurement professionals
| Company Size 
26.2% 
11.1% 
9.5% 
7.1% 
Job Title | 
15.1% 
5.6% 
10.3% 
15.1% Under $50M 
$50M-$100M 
$100-$250M 
$250-$500M 
$500M-$1B 
$1B-$2.5B 
$2.5B-$5B 
Over $5B 
Survey covered businesses of all sizes 
49% 
13% 
13% 
12% 
10% 
10% 
8% 
8% 
7% 
AP Manager 
AP Clerk 
VP Finance 
Procurement 
AP Director 
Controller 
CFO/President/Chairman 
Treasurer 
Other 
Respondents were mostly 
in AP, Finance and 
Procurement
Dynamic Discounting Adoption 
&'()#$(* $+ ,-$.b$*/ "# 63% "**0"- /1(2#3 1"#4 
15% 
24% 
3% 5% 8% 
33% 
82% 
71% 
59% 
90% 
80% 
70% 
60% 
50% 
40% 
30% 
20% 
10% 
0% 
2012 2014 2014 
Current Using 
Implementing in 
next 6 months 
Not Using
Top Reasons for Missed Discounts 
I*4ffi,$4*,$4+ $* )"6"b-4+ ,(.4 "# " ,7#! 
15% 
10% 
26% 
7% 
7% 
35% 
0% 5% 10% 15% 20% 25% 30% 35% 40% 
Decentralized Invoice Receipt 
Lost Invoices 
Lengthy Approval Cycles 
Large Number of Exceptions 
Missing Information on Invoices 
Manual Routing of Invoices
Dynamic Discounting solutions ease the 
pain of missing early payment discounts 
through centralizing processes, handling 
exceptions, and streamlining the invoice 
delivery and approval process.
Primary Buyer Dynamic Discounting Concerns 
O1/"*$8"#$(*+ b4-$494 +0))-$41+ 2$-- 14+$+# D6*".$, D$+,(0*#$*/ 
26% 
15% 
27% 
7% 
25% 
30% 
25% 
20% 
15% 
10% 
5% 
0% 
Internal 
Resistance 
Security 
Concerns 
Supplier 
Resistance 
Banking Difficulty Integration 
Difficulty
Top Reasons For Using ePayments 
:0641+ "14 %(,0+4' (* ,7# "*' ,6,-4 #$.4 
29% 
25% 
45% 
30% 
20% 
49% 
80% 
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 
Lower processing costs 
Reduction in P2P cycle times 
Reduction in fraudulent/lost checks 
Increased vendor satisfaction 
Increase in on-time payments 
Increased ability to capture early payment 
discounts 
Reduction in duplicate payments 
4P"6.4*#+ ",# "+ 
"* 4*"b-41 %(1 
D6*".$, 
D$+,(0*#$*/
When mov ing towards dynami c 
discounting, setting goals is a critical 
ingredient. PayStream has developed the 
Perfect Payment Index to help in this 
process.
Perfect Payment Index (PPI) 
PPI 0%r&v2 %+ b(1($-" p(*5"$% "ffi-&"$-* & w+r7&$. -(p&%(1 $"")0 
% on time 
Ÿ 
% paid 
Ÿ % of discount potential 
electronically captured 
Company 
Payment Discounts / Incentives 1 2 3 4 Average 
% Paid on Time (< 60 Days) 92% 92% 93% 91% 92% 
% Paid Electronically (ACH or Card) 55% 52% 39% 68% 53% 
% of Potential Discounts Captured 32% 76% 26% 74% 45% 
Perfect Payment Index 16.2% 36.4% 9.4% 45.8% 27.0%
3. WHAT DOES “PERFECT” 
LOOK LIKE?
Pacific Gas & Electric 
PG&E is one of the largest 
combination natural gas and 
electric utilities in the United 
States. Based in San Francisco, 
the company has approximately 
24,000 employees who provide 
the transmission and delivery of 
energy. 
Incorporated in 1905 
Over 15 Million Customers 
Service area covers 70,000 sq. 
miles in North. and Central CA 
2013 Revenues of $15.6 Billion
95K 
eInvoices Payment Errors 
178K 
226K 
312K 
403K 
450,000 
400,000 
350,000 
300,000 
250,000 
200,000 
150,000 
100,000 
50,000 
0 
2002 2005 2008 2011 2014 
0.01200% 
0.00500% 
0.00400% 
0.00008% 
0.014% 
0.012% 
0.010% 
0.008% 
0.006% 
0.004% 
0.002% 
0.000% 0.00008% 
2002 2005 2008 2011 2013
72% 
On Time Payments Discount Efficiency 
78% 81% 
94% 97% 
120% 
100% 
80% 
60% 
40% 
20% 
0% 
2002 2005 2008 2011 2014 
73% 
87% 90% 
95% 95% 
100% 
90% 
80% 
70% 
60% 
50% 
40% 
30% 
20% 
10% 
0% 
2002 2005 2008 2011 2014
Early Payment Discount Capture 
Dynamic Discounting 
was Implemented 
1M 2M 4M 
32M 
46M 
43M 42M 
50,000,000 
45,000,000 
40,000,000 
35,000,000 
30,000,000 
25,000,000 
20,000,000 
15,000,000 
10,000,000 
5,000,000 
0 
2002 2005 2008 2011 2012 2013 2014
Questions?

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How to Maximize Discount Capture

  • 1. HOW TO MAXIMIZE DISCOUNT CAPTURE Based on findings from the AP & Working Capital Increasing Revenues from Early Payments
  • 2. Meet Your Experts HENRY IJAMS Managing Editor PayStream Advisors JOE HYLAND Chief Marketing Officer Taulia
  • 3. 1 2 3 CURRENT STATE OF PAYABLES FINDINGS FROM THE REPORT 4 WHAT DOES “PERFECT” LOOK LIKE? Q & A Today’s Agenda
  • 4. 1. CURRENT STATE OF PAYABLES
  • 5. The Situation LARGE CORPORATES are holding record amounts of cash generating low returns SMALL BUSINESSES are in need of cash and have little to no access to capital – the #1 challenge for small businesses TRADITIONAL SUPPLY CHAIN connectivity creates delays in supplier payment
  • 6. Excess cash is earning a record LOW RETURNS
  • 7. Buyer Excess Cash U.S. Non-Financial Companies’ Cash & Liquid Assets Low Return on Cash U.S. Interest Rate – 10-Year Treasury Rate ($ in tn) 10% 8% 6% 4% 2% 0% 1990 1995 2000 2005 2010 $2.0 $1.5 $1.0 $0.5 $0.0 1990 1995 2000 2005 2010
  • 8. Suppliers face a FINANCING GAP and predatory costs of CAPITAL
  • 9. Suppliers have limited access to financing. Traditional supplier finance only serves the largest suppliers
  • 10. Suppliers have limited access to financing. Traditional supplier finance only serves the largest suppliers Banks continue to enforce strict lending requirements
  • 11. Suppliers have limited access to financing. Traditional supplier finance only serves the largest suppliers Banks continue to enforce strict lending requirements “Long-tail” suppliers limited to factoring, p-cards and other expensive forms of finance
  • 12. Lack of connectivity DELAYS payments
  • 13. 1 2 Inefficient buyer/supplier connections lead to no visibility into invoice process Average Time to Approve a Valid Invoice 55+ DAYS 3 Average U.S. Payment Terms 10 DAYS
  • 14. And banks benefit from this INEFFICIENCY
  • 15. BUYER Approves Invoice on Day 5 Invoice-Net 60 1
  • 16. BUYER Approves Invoice on Day 5 Invoice-Net 60 BANK Buyer Earns 0.75% APR until Due Date 1 2
  • 17. SUPPLIER Invoices Customer BUYER Approves Invoice on Day 5 Invoice-Net 60 BANK Buyer Earns 0.75% APR until Due Date Suppliers Borrow at 20+% APR 1 2 3
  • 18. Suppliers could check the status of their invoices online 24/7? Suppliers could incentivize early payments? You can address your suppliers’ needs for early payment? You keep all the returns that would have normally gone to the bank? There is a way for you to pay your suppliers less and have them thank you? !"# $%…
  • 19. !" #$%&q'(%") W(* +f D,-+'$%&$.: Pay your invoice before day 10 or miss out on a discount. 3.0% 2.5% 2.0% 1.5% 1.0% 0.5% 0% 2% 10 Net 30 0 10 Days 20 Days 30 Days
  • 20. The New, Advanced Way: DYNAMIC DISCOUNTING
  • 21. C(p%'r" ( ),-+'$% "v"$ (/"r 10 )(*0! 3.0% 2.5% 2.0% 1.5% 1.0% 0.5% 0% $ $ 0 10 Days 20 Days 30 Days
  • 22. 0 DAYS invoice U0" p(*(b12 3 ($ +pp+r%'$&%* f+r r"v"$'". AVERAGE PAYMENT TERMS (DAYS) 10-15 DAYS approval 60 DAYS due date OPPORTUNITY Anheuser-Busch Hertz Apple Industry Average 120 DAYS 60 DAYS 45 DAYS 56 DAYS
  • 23. G"$"r(%" r"v"$'" w&%4 %4" w&$-w&$ 0+1'%&+$. Buyers save money and improve return on cash by paying suppliers early Suppliers access less expensive financing alternatives by accepting time-variable Dynamic Discounts
  • 24. 2. FINDINGS FROM THE REPORT
  • 25. What Paystream Advisors AP & Working Capital Survey When Q1 2014 Who More than 300 AP, treasury, and procurement professionals
  • 26. | Company Size 26.2% 11.1% 9.5% 7.1% Job Title | 15.1% 5.6% 10.3% 15.1% Under $50M $50M-$100M $100-$250M $250-$500M $500M-$1B $1B-$2.5B $2.5B-$5B Over $5B Survey covered businesses of all sizes 49% 13% 13% 12% 10% 10% 8% 8% 7% AP Manager AP Clerk VP Finance Procurement AP Director Controller CFO/President/Chairman Treasurer Other Respondents were mostly in AP, Finance and Procurement
  • 27. Dynamic Discounting Adoption &'()#$(* $+ ,-$.b$*/ "# 63% "**0"- /1(2#3 1"#4 15% 24% 3% 5% 8% 33% 82% 71% 59% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% 2012 2014 2014 Current Using Implementing in next 6 months Not Using
  • 28. Top Reasons for Missed Discounts I*4ffi,$4*,$4+ $* )"6"b-4+ ,(.4 "# " ,7#! 15% 10% 26% 7% 7% 35% 0% 5% 10% 15% 20% 25% 30% 35% 40% Decentralized Invoice Receipt Lost Invoices Lengthy Approval Cycles Large Number of Exceptions Missing Information on Invoices Manual Routing of Invoices
  • 29. Dynamic Discounting solutions ease the pain of missing early payment discounts through centralizing processes, handling exceptions, and streamlining the invoice delivery and approval process.
  • 30. Primary Buyer Dynamic Discounting Concerns O1/"*$8"#$(*+ b4-$494 +0))-$41+ 2$-- 14+$+# D6*".$, D$+,(0*#$*/ 26% 15% 27% 7% 25% 30% 25% 20% 15% 10% 5% 0% Internal Resistance Security Concerns Supplier Resistance Banking Difficulty Integration Difficulty
  • 31. Top Reasons For Using ePayments :0641+ "14 %(,0+4' (* ,7# "*' ,6,-4 #$.4 29% 25% 45% 30% 20% 49% 80% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% Lower processing costs Reduction in P2P cycle times Reduction in fraudulent/lost checks Increased vendor satisfaction Increase in on-time payments Increased ability to capture early payment discounts Reduction in duplicate payments 4P"6.4*#+ ",# "+ "* 4*"b-41 %(1 D6*".$, D$+,(0*#$*/
  • 32. When mov ing towards dynami c discounting, setting goals is a critical ingredient. PayStream has developed the Perfect Payment Index to help in this process.
  • 33. Perfect Payment Index (PPI) PPI 0%r&v2 %+ b(1($-" p(*5"$% "ffi-&"$-* & w+r7&$. -(p&%(1 $"")0 % on time Ÿ % paid Ÿ % of discount potential electronically captured Company Payment Discounts / Incentives 1 2 3 4 Average % Paid on Time (< 60 Days) 92% 92% 93% 91% 92% % Paid Electronically (ACH or Card) 55% 52% 39% 68% 53% % of Potential Discounts Captured 32% 76% 26% 74% 45% Perfect Payment Index 16.2% 36.4% 9.4% 45.8% 27.0%
  • 34. 3. WHAT DOES “PERFECT” LOOK LIKE?
  • 35. Pacific Gas & Electric PG&E is one of the largest combination natural gas and electric utilities in the United States. Based in San Francisco, the company has approximately 24,000 employees who provide the transmission and delivery of energy. Incorporated in 1905 Over 15 Million Customers Service area covers 70,000 sq. miles in North. and Central CA 2013 Revenues of $15.6 Billion
  • 36. 95K eInvoices Payment Errors 178K 226K 312K 403K 450,000 400,000 350,000 300,000 250,000 200,000 150,000 100,000 50,000 0 2002 2005 2008 2011 2014 0.01200% 0.00500% 0.00400% 0.00008% 0.014% 0.012% 0.010% 0.008% 0.006% 0.004% 0.002% 0.000% 0.00008% 2002 2005 2008 2011 2013
  • 37. 72% On Time Payments Discount Efficiency 78% 81% 94% 97% 120% 100% 80% 60% 40% 20% 0% 2002 2005 2008 2011 2014 73% 87% 90% 95% 95% 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% 2002 2005 2008 2011 2014
  • 38. Early Payment Discount Capture Dynamic Discounting was Implemented 1M 2M 4M 32M 46M 43M 42M 50,000,000 45,000,000 40,000,000 35,000,000 30,000,000 25,000,000 20,000,000 15,000,000 10,000,000 5,000,000 0 2002 2005 2008 2011 2012 2013 2014