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Dashboards Don’t Work
(Without a strategy for managing metrics!)
Learn how to put metrics to work
in making dashboards as useful
and effective as possible.
Our Objective
Organizational Transparency through Metrics
Strategic
Insights
Execs
Exec
Briefing
Briefing
Notes
Senior
Leaders
Summary
Rollups
Briefing
Notes
Ops
Teams
Mgmt
Tools
The
Business
Middle
Mgmt
Operations
Dashboards and
Reports
Strategic Insights
New insights from combining metrics
 Added areas make framework richer
Other Internal
Supporting
Areas
Industry
Benchmarks
Strategic
Insights
Layer other areas
 Marketing, Sales, Finance, HR, etc.
 Intertwine results with the business
Industry metrics as baseline
comparison
 Market share, cust sat, profitability,
efficiency, etc.
Strategic Insights
Internal
Core Areas
Manuf.Int’l
5 Executive Metrics and Reporting Tenets: Clarity
Register now to view the full webinar

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Dashboards Dont Work - On Demand Webinar - Preview

Notas del editor

  1. Typical Scenario- need some visibilty into some aspect of operations- answer used to be build a report, now its build a dashboard. The proper answer is to ask what is the objective, which metrics are appropriate, where do they come from, how do I get them, how often do I get the metrics, what is the context needed to make them meaningful, what is a good range, what is a bad range, what is the target, what is the stretch target, how do we make access to the metrics effortless? how do we leverage automation that the metrics are automatically monitored? Dashboards Don’t Work: Unless You Have a Metrics Management Strategy   Given the wide variety of measurement challenges found in IT, not many have taken a step back to assess the big picture and formulate an end-to-end strategy for metrics. Instead, the easy route is to find a dashboard tool, sometimes the incumbent enterprise ‘standard’, to fit each localized need. When the tool is force-fit to a specialized set of needs, the results are predictable- the dashboards at some point cease to be useful. In this webinar, you will learn how to create an effective Business Value Dashboard. Topics covered include: • How to communicate IT’s business value to executives utilizing metrics. • What metrics matter to business leaders. • How to develop valuable strategic insights from operations data. • The most effective methods of dashboard visualization to simplify interpretation. 
  2. Dashboards Don’t Work: Unless You Have a Metrics Management Strategy   Given the wide variety of measurement challenges found in IT, not many have taken a step back to assess the big picture and formulate an end-to-end strategy for metrics. Instead, the easy route is to find a dashboard tool, sometimes the incumbent enterprise ‘standard’, to fit each localized need. When the tool is force-fit to a specialized set of needs, the results are predictable- the dashboards at some point cease to be useful. In this webinar, you will learn how to create an effective Business Value Dashboard. Topics covered include: • How to communicate IT’s business value to executives utilizing metrics. • What metrics matter to business leaders. • How to develop valuable strategic insights from operations data. • The most effective methods of dashboard visualization to simplify interpretation. 
  3. Profitability – Revenue per Employee Efficiency – PUE Metrics
  4. Here is an example of the result of the idea presented in the previous slide – (explain) Let’s take a dive into the details behind this to show how we get here
  5. Use live example to show focus on