With all of its stress & losses, the pandemic has also been a catalyst for addressing burnout in the nonprofit sector. We are moving away from the workplace norm that you need to burnout to succeed. Join Beth Kanter, Author of the Happy Healthy Nonprofit, for an engaging keynote about why recharging time is increasingly recognized as part of peak work performance and getting results. She will offer practical tips on how to sustain your energy and bring more joy to your work (and life.)
BETH KANTER
Beth Kanter is an internationally recognized thought leader in digital transformation and well-being in the nonprofit workplace. She is the co-author of Happy Healthy Nonprofit: Impact without Burnout and The Smart Nonprofit. Named one of the most influential women in technology by Fast Company and recipient of the NTEN Lifetime Achievement Award, she has over three decades of experience in designing and delivering training programs for nonprofits and foundations.
3. Pre-Pandemic: Why Does Something Extreme Have to Happen Before
Nonprofit Leaders Change and Take Self-Care Seriously?
4. Burnout is a state of emotional,
mental, and physical exhaustion
that occurs when we feel
overwhelmed by too many
demands, too few resources,
and too little recovery time.
Pandemic Accelerated Nonprofit Burnout
● 60% of nonprofit leaders reported feeling “used up” at the end of the
workday
5. Causes & Costs of Burnout
Causes
● Unmanageable workload and unreasonable time
pressure, Urgency
● Lack of role clarity and autonomy
● Lack of support/communication from manager
● Unfair treatment at work; Microaggressions
Costs
● 63% more likely to take a sick day
● 2.6 times more likely to be actively seeking a
different job
● 13% reduction in performance goals
7. How are you doing?
ⓘ Start presenting to display the poll results on this slide.
8. How Are Other People Feeling?
Source: The Pandemic Effect: A Social Isolation Report.
United Health Foundation
Adults in general have experienced mainly
negative emotions during Pandemic.
9. Remove the Stigma from Mental Health Issues
• 37% of high school students
report poor mental health
• 44% reported they persistently felt
sad or hopeless
11. Employee Burnout Is A Workplace Culture
Issue
Burnout Factors:
● sustainable work
● inclusivity and belonging
● supportive growth environment
● freedom from stigma
● organizational commitment
● leadership accountability
● access to resources
Employee resilience and adaptability skills alone does not solve burnout
14. • Encourage people to identify, proactively
ask about, and listen to employees’
wellbeing needs
• Wellbeing pulse checks and incorporate
feedback questions in broader employee
surveys
• Put wellbeing topics on the agenda at staff
and board meetings
• Wellbeing questions for 1:1 check-ins
Tip: Cultivate Empathy
15. Tip: Center Fairness in Staff Work Experience
Future Forum: A New Era of Workplace Inclusion
Gartner 2021 ReimagineHR Employee Survey
Inclusive Language &
Communication
16. Tip: Ask the Right Questions, Listen & Measure
Passion
Driven
Passion
Waning
Passion
Challenge
d
Passion
Depleted
17. Tip: Leadership behavior is contagious
● Recognize your own role in
“stresscalation”
● Amplify and celebrate well-being
behaviors.
● Value and protect your time away
from work.
18. Tip: Rethink Productivity, Radical Prioritization
Do: Pause before your do and
reflect
Delegate: Can someone else do it?
Delete: Do we really need to do this
at all?
Delay: Can we delay this for later?
Diminish: Does it have to be the
perfect version? Can we streamline
it? How can we simplify?
19. Tip: Create Calming Work Norms
• Standards of behavior for how work is done
• Everyone understands how to interact with
others, with no assumptions
• Best way to reach you when urgent/non-urgent
• Response time expectations
21. Tip: Rethink Meetings: Room, Zoom, or Hybrid
If meeting is not relevant,
okay to decline
Recurring meeting purge
Consider first …
Relationship vs Tasks?
Emotional complexity