We live in the 21st century, and volunteerism is shifting and changing to meet the times. More and more volunteers are looking for ways to use technology to support the missions they hold dear. With the rise of digital volunteers, nonprofits need to have systems and practices that encourage, validate, and support this new trend. We will review ideas and strategies that other nonprofits have used to capitalize on the digital volunteer. We will have plenty of time for live Q&A, so prepare your largest concerns for discussion. At the end of this presentation you will have An idea of what features your volunteer system should have A good plan for utilizing small aspects of social media for large impact Ways to engage volunteers with different time requirements.

1. Volunteerism in the
Digital Age
March 26, 2019

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3. A Global Network
Bridging Tech Solutions
and Services for Good
Where are you on the map?

4. Acclivity
Adobe
Alpha Software
Asana
Atlas Business Solutions
Atomic Training
Autodesk
Azavea
BetterWorld
Bitdefender
Blackbaud
Bloomerang
Box
Brocade
Bytes of Learning
Caspio
CauseVox
CDI Computer Dealers
Cisco
Citrix
CitySoft
CleverReach
ClickTime
Closerware
Comodo
Connect2Give
Dell
Dharma Merchant Services
Digital Wish
Dolby
DonorPerfect
Efficient Elements
FileMaker
GoDaddy
GrantStation
Guide By Cell
Headsets.com
Horizon DataSys
HR Solutions Partners
Huddle
Idealware
InFocus
Informz
InterConnection
Intuit
JourneyEd
Kintone
Litmos
Little Green Light
Mailshell
Microsoft
Mobile Beacon
NetSuite
Nielsen
NonProfitEasy
O&O Software
Quickbooks Made Easy
Reading Eggs
ReadyTalk
Red Earth Software
Sage Software
Shopify
Simple Charity Registration
Skillsoft
Smart Business Savings
Society for Nonprofit Organizations
Sparrow Mobile
Symantec
Tableau
TechBridge
Tech Impact
Teespring
Telosa
Tint
Ultralingua
Western Digital
Zoner

5. Kintone for Nonprofits
With Kintone for Nonprofits, you pay just
$300 per year for up to 50 users.
Whether you need a database for all your
donor contacts, a tool for scheduling your
fundraiser events, a project management
solution, or a custom app all your own,
Kintone has you covered.
Kintone lets you create custom apps for your
nonprofit without writing a single line of code.
Choose from a wide array of free templates or
build your app from scratch — it's up to you.
For more information, please visit
www.techsoup.org/kintone

6. Presenters
Tim Edingfield
Nonprofit Community Leader
Kintone
Sima Thakkar
Senior Manager, Content
TechSoup
Sima Thakkar
Senior Manager, Content
TechSoup
Tim Edingfield
Nonprofit Community Leader
Kintone

7. By: Tim Edingfield

8. • Low/No Code Data Platform.
• Allows Citizen Developers to build applications and
solutions with ease.

9. A little bit about Tim
• I am 24 years old. (Millennial)
• I have been working in the NPO/NGO sector for the last
decade. (Yes I was 14 years old when I joined my first NPO)
• I am passionate about making NPO’s more efficient, and
providing them the tools to make a higher impact.
• I graduated from Southern Oregon University with my
bachelors degree in Business and Information Systems.
• I started my own Non Profit Consulting Business in 2016
• I started my role as the Non Profit Community Leader at
Kintone, on January of 2018 and have been able to serve
and support over 40 individual non profits.
• And I got to where I am at because for the first 8 years, I
volunteered my time.

10. The Reason for this Presentation

11. What we will
be covering
• Social Media Plans and Tips
• Tips to work with time constrained
volunteers
• The System Features

13. We live in a technologically saturated world.
In 2019, there are
4.68 Billion people
using smartphones

14. We live in a technologically saturated world.
Of that number,
2.9 Billion of them
are on Social Media
That’s 62%!

15. There are multiple ways of communicating with Volunteers.
Texting
Phone Calls
E-Mails
In Person
Social Media

16. Social Media
Facebook Twitter WhatsApp Instagram YouTube
Social Media is a tool that NPO’s can use to engage a large audience of volunteers, donors, constituents, and
collaborators with ease. They can be daunting, but once you have started and have the ball rolling it is very
powerful.

17. Social Media
Facebook Twitter
• Allows you the ability to create a page.
• Similar to a website this page allows
volunteers to learn about your organization,
and get involved.
• You can start volunteer groups, and get
information out quickly with ease and low
cost.
• For $ you can boost your ads, and
messaging.
• Allowing you a 140 character limit,
you can post “tweets” that engage,
inspire, and motived your volunteers
to action all with the click of a button.
These tweets can then be shared
and passed on, for larger impact.
• # Hashtags are used to categorize
your tweets for easier access and
searchability.

18. Social Media
WhatsApp Instagram YouTube
• Messenger Program to
communicate with Multiple
individuals at once.
• Send your volunteer group a
message/video/document,
and more in one go.
• FREE
• Post images and have your
volunteers follow your
organization’s impact.
• Use the Hashtag to create
trends and shares of your
organization’s experience.
• YouTube is a free Video
Sharing platform.
• Have a video that tells a
story about your
NPO/NGO, post it here,
and have your volunteers
share it. Pass it on.

19. Social Media Action Plan
1. Create an account for the social media sites you intend
to use.
2. Get all your current volunteers to “like” and “follow” your
pages, and #tags.
3. Identify what message your NPO wants to send out.
1. Create a timeline plan for these posts to occur
2. Let your supporters know ahead of time so they can support
you as your posts.

20. Getting your time constrained volunteers engaged.
• Get them engaged online.
• With just a few moments your volunteers can share your posts,
respond to calls of action, and participate in online connections.
• Social Media Volunteer
• Blogging and sharing
• Motivator

21. Getting your time constrained volunteers engaged.
• Find tasks/actions that volunteers can do outside of normal
hours.
• Have an upcoming event, and need flyers posted around town?
Put out requests for volunteers to do this.
• Make posts to Social Media
• Have them take pictures and post to Instagram
• Making Pledges and sharing those pledges
• And much more.

22. Getting your time constrained volunteers engaged.
• Have a special occasion, encourage volunteers to post
statuses that relate to your NPO’s mission.
• Have your volunteers spread and maximize the hype for what
your organization does.
• Get volunteers to share their story on why they support
your NPO, and post that on your page.

24. The Volunteer Management System Features
• Non Profits Come in different shapes and sizes.
• Their volunteer initiatives may also differ, but we can all agree
that the basics are necessary.
• The other pieces to consider:
• Cost
• Usability
• Adaptability
• And longevity.

25. The Volunteer Management System Features
• The Basic Abilities:
• Hold Volunteer Information
• Mail Merge
• Notes
• Assignments
• Hour Tracking
• Updates

26. The Volunteer Management System Features
• The Intermediate Abilities:
• Schedule tracking
• Notifications to Volunteer and Supervisor
• Volunteer Event Management
• Meeting Tracking
• Volunteer Appreciation
• Singe entry

27. The Volunteer Management System Features
• The Dream Abilities:
• A volunteer Portal
• For asking questions
• Reporting tasks
• Live Feedback
• Post Ideas
• Direct Integration with Social Media
• And so much more.

28. How do you choose?
• If you search online for a Volunteer Management system,
you will find lists, upon lists. Who has the time to evaluate
each one.
• Here are some tips to consider when choosing.
• Come up with Winning Requirements
• Who Needs This?
• What Need/s will this system meet?
• Why do you have these needs?
• Will this system need to do other things besides Volunteer
Management?

29. Tim’s Suggestion
Before you go into a sales call with any service.
1. Have a clear idea of what the organization can afford
2. Be clear about what your system needs to accomplish.
3. If you are in a larger organization, get the other people that will
use this software into the conversation.
• Nothing is worse than spending time and money on a solution, and then
find that the people who would use it, wont because of a need they have
is not being met. (believe me, it happens more than you think)
• Have coffee, tea, or even a walk to discuss this with your team. Meetings
don’t have to be at the office or boring, have fun. The idea is that we are
making work easier so they can focus on other things.

30. Recap on actions.
• With Social Media a lot of these tools are free to use, you
can pay to increase the reach of your posts.
• In this time and age, use social media to your advantage.
• To engage a larger audience.
• To inspire, move, and motivate
• Utilize your time constrained volunteers to complete
simple easy, and quick tasks that help move your mission
forward.
• Find the right volunteer management system that meets
your organizations needs.

31. Questions / Want to work with me?
If you like what you saw, and want to have a more in-depth conversation about your
Non Profit and how you can improve.
Feel free to reach out to me.
Tim Edingfield
541-217-8175
tim@kintone.com

32. By: Tim Edingfield

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