Keeping kids safe when they use Facebook and Twitter is now easier with Telstra Safe Social™ – a new social networking protection tool available to BigPond Security customers. This step-by-step guide takes you through how to sign up and use Telstra Safe Social™ service. Visit www.bigpond.com/security for more information about Telstra Safe Social and to sign up for a free 30-day trial of BigPond Security protection.

1. HOW TO
SIGN-UP AND USE
TELSTRA SAFE SOCIAL™
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2. STEP 1: REGISTER FAMILY
• Families can subscribe to BigPond Security service at BigPond.com/security.
• From ‘My Account’ page, click on the ‘Telstra Safe Social™’ tab and create a password.
• Add the name, email and age of the first child you want to help protect.
• Click ‘Choose Social Network’ to proceed to the next step...
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3. STEP 2: CHOOSE SOCIAL NETWORK
• Telstra Safe Social™ is able to connect with Facebook, Twitter, YouTube and MySpace - with more networks
being added as they become relevant.
• Click an icon button to select the social network site you want to monitor...
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4. STEP 3: ACCEPT TERMS & CONDITIONS
• Families must first read and accept the terms and conditions of Telstra Safe Social™ as well as the chosen
social network site before the connection is processed.
• Click ‘I Accept’ to proceed to the next step...
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5. STEP 4: CONNECT TO SOCIAL NETWORK
• You will be presented with the connection method provided by the social network, e.g. ‘Connect using
Facebook’ button.
• Click on the ‘connect’ button to proceed to the next step...
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6. STEP 5: LOGIN TO YOUR SOCIAL ACCOUNT
• The child needs to login to their social network account to initiate the connection with Telstra Safe Social™.
• Login to the social network to proceed to the next step...
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7. STEP 6: GO TO TELSTRA SAFE SOCIAL APP
• The social network will then prompt you to install the Telstra Safe Social™ application (app).
• Click ‘Go to App’ to proceed to the next step...
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8. STEP 7: ALLOW PERMISSION TO ACCESS
• The child accepts the installation of the app, which enables Telstra Safe Social™ to monitor the child’s social
network behaviour and activity.
• Click ‘Allow’ to proceed to the next step...
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9. STEP 8: MANAGE PROTECTION LEVELS
• Parents / guardians will then receive alerts based on the child's age.
• Repeat steps 1 to 7 to add other children to the service or additional social networks.
• Parents / guardians can edit the ‘Protection Level’ settings for each child at any time.
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10. STEP 9: MONITOR SOCIAL ACTIVITY
• Telstra Safe Social™ scans conversation posts, websites, photos and video for inappropriate content
including details on language and content considered dangerous.
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11. STEP 10: MANAGE SOCIAL ACTIVITY
Telstra Safe Social™ helps families to start a conversation about online behaviour and
how to stay aware from potentially risky situations.
• Alert summaries are sent on a daily, weekly or monthly basis as threats or antisocial behaviour are
detected, depending on the level of protection applied to the child.
• Alerts will be sent to the parent if the connection with the social network is broken so they can discuss their
options with their child.
• Telstra Safe Social™ will monitor online activity no matter where or how the child uses their social
network, ie: on devices including home PCs, smartphones, tablets, at other people’s houses, or on public
computers.
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12. HELP YOUR KIDS
STAY SAFE WITH
TELSTRA SAFE SOCIAL
FIND OUT HOW YOU CAN PROTECT YOUR KIDS
ONLINE, VISIT BIGPOND.COM/SECURITY
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