Through recognition programs, performance reviews, information conversations, and story telling, you can achieve continuous improvement in your organization.
Mercer Global Talent Trends 2024 - Human Resources
#TorontoHR - How to achieve continuous feedback that drives results - Priya Bates of Inner Strength Communication
1. Priya Bates
ABC, MC, CMP, IABC FELLOW
President
ABC – Accredited Business Communicator
MC – Master Communicator recognized by IABC Canada
CMP – Certified Communication Management Professional
IABC Fellow – Lifetime achievement for global communication practitioners
2. Helping you build inner strength through powerful strategic
communication and engagement programs that deliver results
Communication & Engagement Training
Communication 1:1 Coaching
Communication Consulting
3. • You’re too busy fighting
fires
• You don’t have enough
resources
• You need to prioritize
• You need to figure out
how to do more with
less
• You need to engage
employees to do the
work for you
HR Leaders wear many hats!
4. Continuous feedback that drives results
Informal
Every Day
Formal
Reward
Programs
Performance
Reviews
Storytelling
5.
6. Let employees communicate for you…
TOOLS
Thank you cards
Reward program
Service programs
Templates
Technology –
Yammer,
Tembosocial,
comment engines,
Blogs, vlogs
TRAINING
Orientation
Expectations –
how many, how
often, what does
good look like?
Strategy, values,
culture
Communication
training
TRUST
Permission to
share
Tools to share
feedback
Information to
share
7. Our biggest opportunity is….
..not to communicate on
behalf of our organizations
but to influence how our
organizations communicate.