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How nonprofits can make their
fundraising campaigns more social
WWW.LIGHTFUL.COM
2
● Social media and content marketing for 7 years
● Delivering training and webinars on all things
digital for charities the last 2 years at Lightful
● Passionate about using social media for good
● #ReclaimSocial podcast host
● Follow me @terezalitsa
Hello 👋
Tereza Litsa
Social Media Manager at Lightful
3
About Lightful
Lightful is a technology
company for social good.
We’ve built the first social
media management platform
for charities and nonprofits.
Agenda
• Why use social media in fundraising
• 4 ways to add social to your supporter
journey
• Making the most of every social platform
• 5 tips to make fundraising more social
• Practical tips for campaign success
• Social fundraising examples
• Q&A
Social media is where people go when
they are looking for exactly what
charities have in spades:
a) Connection
b) Purpose
c) Inspiration Social media
and fundraising
Why social media?
6
79% charities overall said they have
seen social media as a successful
channel for fundraising the past year.
Charities using social media are 51%
more likely to see an increase in
donation.
#1 communications tool that
inspires giving (ahead of email
and website)
Social media as a
fundraising channel
Social media leading to
increased donations
It inspires giving
Source: Status of UK Fundraising 2019 Source: Giving Trends Report 2018Source: Status of UK Fundraising 2018
Why social media
4 ways to add social to
your supporter journey
Identification Engagement Solicitation Acknowledgement
8
Social media fundraising journey
9
Raise awareness about your work
Find new donors → reach them where they
are
Build a relationship
Don’t make the ask from the very first
message
Awareness is still part of a fundraising
campaign if you’re strategic about it.
Identification
10
Engagement
Use social media to engage your current
supporters
Build a long-lasting relationship
Keep them interested in your cause
Join Awareness Days
Be social
Treat social media as any offline event or
engagement activity
A strong, direct, and emotive message is
crucial when you’re making a fundraising ask
on social media.
Tell a story, share the impact.
Find a balance between the ‘ask’ and the
engagement.
Don’t make your supporters feel
overwhelmed by repetitive messages
Keep the momentum going during the
campaign
11
Solicitation
Sometimes you may need to create a sense
of urgency around your ask. Using key
phrases and language that reflects that is
important.
Use an appealing, high quality image.
Never forget a call to action - whether it’s a
link or a request, keep it simple and don’t
add more than one
12
Solicitation
13
Acknowledgement
Thank everyone who supported the
campaign (shares, mentions, donations)
Show your appreciation
Give your donors personal / public
recognition (when appropriate)
Be creative
Making the most of every
social media platform
Facebook
Donate button
Facebook
Fundraisers
Facebook
Live video donation
Facebook
Familiarise yourself with all the options
Set up a strategy
Leverage what you’re already doing
Facebook is not necessarily your main
fundraising channel
Build a community to steward fundraisers
Instagram
Stories stickers
Twitter
Awareness Days
and #GivingTuesday
Other social media
channels
YouTube
Pinterest
LinkedIn
Snapchat
TikTok
5 tips to make fundraising more social
Create a strategy
Set your donation goals (SMART objectives)
Create personas
Set team check-ins to keep track of the
progress
Create a plan of your activities
Decide on the metrics
Decide on the
channels
What are the best social media channels to
involve in fundraising campaigns?
Do you know your target audience?
Are they using these channels?
How often do you want to post about your
fundraising campaign?
How can you find a balance between the
‘ask’ and your general posts?
Tailor your
messaging
Your messaging depends on your target
audience and the channels that you’ll
be using
Different channels
Different audience
Different messaging
Try out different types of messages to
find the one that works better for your
campaign.
Focus on the
impact
Don’t just ask for money, highlight the
impact of each donation.
Share smaller examples of how each
donation can make a difference.
Update everyone of the campaign’s
progress.
Involve your
supporters
Turn your supporters into your
ambassadors
Create a champions toolkit
Share copy and images with your team
and your supporters
Make everyone feel involved
Encourage them to engage through
challenges and different activities
Practical tips to make your social
fundraising campaign succeed
Always have one call to action
Make a considered donation ask
Consider your supporter journey
Use images and video
that drive action
Involve your supporters
Examples
35
36
37
Key takeaways
39
● Social media is like any fundraising and marketing channel -
you need a strategy and you need to understand *your*
audience
● Follow the 5 key tips to making sure your fundraising ask isn’t
diluted
● Ensure you have a fundraising journey mapped out for social -
it’s not enough to have it all via email. Our journey is a good
template to start with
● Test and learn!
What have we learned?
WWW.LIGHTFUL.COM
Be more strategic with social
media and fundraising
Plan your fundraising stories
Collaborate with your team
Tell your story
Using Lightful
Sign up for free now:
http://bit.ly/nptechforgood-lightful
WWW.LIGHTFUL.COM
Storytelling templates
Sign up for free now: http://bit.ly/nptechforgood-lightful
LIGHTFUL 42
Questions
Thank you!

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How Nonprofits Can Make Their Fundraising Campaigns More Social (Lightful x Nptechforgood)

  • 1. How nonprofits can make their fundraising campaigns more social WWW.LIGHTFUL.COM
  • 2. 2 ● Social media and content marketing for 7 years ● Delivering training and webinars on all things digital for charities the last 2 years at Lightful ● Passionate about using social media for good ● #ReclaimSocial podcast host ● Follow me @terezalitsa Hello 👋 Tereza Litsa Social Media Manager at Lightful
  • 3. 3 About Lightful Lightful is a technology company for social good. We’ve built the first social media management platform for charities and nonprofits.
  • 4. Agenda • Why use social media in fundraising • 4 ways to add social to your supporter journey • Making the most of every social platform • 5 tips to make fundraising more social • Practical tips for campaign success • Social fundraising examples • Q&A
  • 5. Social media is where people go when they are looking for exactly what charities have in spades: a) Connection b) Purpose c) Inspiration Social media and fundraising Why social media?
  • 6. 6 79% charities overall said they have seen social media as a successful channel for fundraising the past year. Charities using social media are 51% more likely to see an increase in donation. #1 communications tool that inspires giving (ahead of email and website) Social media as a fundraising channel Social media leading to increased donations It inspires giving Source: Status of UK Fundraising 2019 Source: Giving Trends Report 2018Source: Status of UK Fundraising 2018 Why social media
  • 7. 4 ways to add social to your supporter journey
  • 8. Identification Engagement Solicitation Acknowledgement 8 Social media fundraising journey
  • 9. 9 Raise awareness about your work Find new donors → reach them where they are Build a relationship Don’t make the ask from the very first message Awareness is still part of a fundraising campaign if you’re strategic about it. Identification
  • 10. 10 Engagement Use social media to engage your current supporters Build a long-lasting relationship Keep them interested in your cause Join Awareness Days Be social Treat social media as any offline event or engagement activity
  • 11. A strong, direct, and emotive message is crucial when you’re making a fundraising ask on social media. Tell a story, share the impact. Find a balance between the ‘ask’ and the engagement. Don’t make your supporters feel overwhelmed by repetitive messages Keep the momentum going during the campaign 11 Solicitation
  • 12. Sometimes you may need to create a sense of urgency around your ask. Using key phrases and language that reflects that is important. Use an appealing, high quality image. Never forget a call to action - whether it’s a link or a request, keep it simple and don’t add more than one 12 Solicitation
  • 13. 13 Acknowledgement Thank everyone who supported the campaign (shares, mentions, donations) Show your appreciation Give your donors personal / public recognition (when appropriate) Be creative
  • 14. Making the most of every social media platform
  • 18. Facebook Familiarise yourself with all the options Set up a strategy Leverage what you’re already doing Facebook is not necessarily your main fundraising channel Build a community to steward fundraisers
  • 22. 5 tips to make fundraising more social
  • 23. Create a strategy Set your donation goals (SMART objectives) Create personas Set team check-ins to keep track of the progress Create a plan of your activities Decide on the metrics
  • 24. Decide on the channels What are the best social media channels to involve in fundraising campaigns? Do you know your target audience? Are they using these channels? How often do you want to post about your fundraising campaign? How can you find a balance between the ‘ask’ and your general posts?
  • 25. Tailor your messaging Your messaging depends on your target audience and the channels that you’ll be using Different channels Different audience Different messaging Try out different types of messages to find the one that works better for your campaign.
  • 26. Focus on the impact Don’t just ask for money, highlight the impact of each donation. Share smaller examples of how each donation can make a difference. Update everyone of the campaign’s progress.
  • 27. Involve your supporters Turn your supporters into your ambassadors Create a champions toolkit Share copy and images with your team and your supporters Make everyone feel involved Encourage them to engage through challenges and different activities
  • 28. Practical tips to make your social fundraising campaign succeed
  • 29. Always have one call to action
  • 30. Make a considered donation ask
  • 32. Use images and video that drive action
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  • 36. 36
  • 37. 37
  • 39. 39 ● Social media is like any fundraising and marketing channel - you need a strategy and you need to understand *your* audience ● Follow the 5 key tips to making sure your fundraising ask isn’t diluted ● Ensure you have a fundraising journey mapped out for social - it’s not enough to have it all via email. Our journey is a good template to start with ● Test and learn! What have we learned?
  • 40. WWW.LIGHTFUL.COM Be more strategic with social media and fundraising Plan your fundraising stories Collaborate with your team Tell your story Using Lightful Sign up for free now: http://bit.ly/nptechforgood-lightful
  • 41. WWW.LIGHTFUL.COM Storytelling templates Sign up for free now: http://bit.ly/nptechforgood-lightful