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How to find
happiness in the workplace
in a money-based system
Based on
SCARF: a brain-based model for collaborating with
and influencing others
by David Rock
With thanks to Andre Golard, Ph.D.
Five Needs in the workplace
Status: who are you in relation to others?
Certainty: can you depend on the future?
Autonomy: do you have a sense of control?
Relatedness: do you feel safe?
Fairness: are decisions & compensation fair?
Five Goals for the Five Needs
Status – Minimize Threats.
Certainty – Involvement in Decisions.
Autonomy – No Micromanagement.
Relatedness – Foster Trust.
Fairness – Transparency & Openness.
Status: relative importance, pecking order & seniority
Diminished ability to think
rationally.
Decreased problem solving of
non-linear problems.
Decreased insight, imagination &
innovation.
Threats to status mean…
Redefine increases
in status to mean
doing better than
oneself in the past.
How to increase status in a
wellbeing and happiness
based model:
Provide opportunities for learning &
self-improvement opportunities.
And acknowledge the
improvement privately & publicly.
Wellbeing-based ways to increase status:
Include people in activities.
Ask to be included in activities.
Wellbeing-based ways to increase status:
Allow people to give themselves
feedback for their own performance
review or when tasks are not
performed well.
Wellbeing-based ways to increase status:
Really listen
Wellbeing-based ways to increase status:
Certainty: you can predict the near future, dependability
Diminished ability to focus.
Diminished performance.
Fatigue or exhaustion.
Threats to certainty mean…
Involve people in the
planning process,
changing perception
who determines what
is uncertain & certain.
How to increase certainty in a
wellbeing and happiness
based model:
Establish clear plans, strategies
and maps of the organizational
structure, especially during
transition times.
Wellbeing-based ways to increase certainty:
Break complex projects into
small steps.
Set clear goals.
Established clear
expectations for success
and failure.
Wellbeing-based ways to increase certainty:
High stress levels.
Poor health, from colds to heart
diseases or other sever illness.
Threats to
autonomy
mean…
Autonomy: having choices
Establish
sound
policy to
enable
people to
make their
own
decisions in
specific
situations.
How to increase
autonomy in a wellbeing
and happiness based
model:
Give options
rather than edicts.
Allow people to
determine their
own working
hours, desks, and
workflow.
Never micromanage!
Wellbeing-based ways to increase autonomy:
Be clear about
what needs to be
done, but
whenever possible
be flexible about
how.
Relatedness: Are you “in” or are you “out”?
Decreases in cognitive abilities.
Decreased ability to empathize.
Decreased communication.
Threats to relatedness mean…
Do you feel like you belong?
Foster trusting
relationships in
the workplace.
How to increase relatedness in
a wellbeing and happiness
based model:
Spend time getting to know each other.
Meet in-person or via video if in-person is not
possible.
When teams form, take time to share stories,
photos & social media connections.
Form buddy systems, mentor programs &
small action learning groups.
Wellbeing-based ways to increase relatedness:
Fairness: compensation & treatment is fair
Feelings of disgust &
Lack of empathy for those who are
felt to be causing unfairness.
Threats to fairness mean…
Transparency.
Open Communication.
Involvement in organizational issues.
How to increase fairness in a
wellbeing and happiness
based model:
Allow teams to identify their own rules.
Reduce senior executive salaries during
difficult times.
Establish clear expectations in all
situations.
Wellbeing-based ways to increase fairness:
Join the Happiness Revolution
happycounts.org

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Happiness at Work in a Money-based System

  • 1. How to find happiness in the workplace in a money-based system
  • 2. Based on SCARF: a brain-based model for collaborating with and influencing others by David Rock With thanks to Andre Golard, Ph.D.
  • 3. Five Needs in the workplace Status: who are you in relation to others? Certainty: can you depend on the future? Autonomy: do you have a sense of control? Relatedness: do you feel safe? Fairness: are decisions & compensation fair?
  • 4. Five Goals for the Five Needs Status – Minimize Threats. Certainty – Involvement in Decisions. Autonomy – No Micromanagement. Relatedness – Foster Trust. Fairness – Transparency & Openness.
  • 5. Status: relative importance, pecking order & seniority Diminished ability to think rationally. Decreased problem solving of non-linear problems. Decreased insight, imagination & innovation. Threats to status mean…
  • 6. Redefine increases in status to mean doing better than oneself in the past. How to increase status in a wellbeing and happiness based model:
  • 7. Provide opportunities for learning & self-improvement opportunities. And acknowledge the improvement privately & publicly. Wellbeing-based ways to increase status:
  • 8. Include people in activities. Ask to be included in activities. Wellbeing-based ways to increase status:
  • 9. Allow people to give themselves feedback for their own performance review or when tasks are not performed well. Wellbeing-based ways to increase status:
  • 10. Really listen Wellbeing-based ways to increase status:
  • 11. Certainty: you can predict the near future, dependability Diminished ability to focus. Diminished performance. Fatigue or exhaustion. Threats to certainty mean…
  • 12. Involve people in the planning process, changing perception who determines what is uncertain & certain. How to increase certainty in a wellbeing and happiness based model:
  • 13. Establish clear plans, strategies and maps of the organizational structure, especially during transition times. Wellbeing-based ways to increase certainty:
  • 14. Break complex projects into small steps. Set clear goals. Established clear expectations for success and failure. Wellbeing-based ways to increase certainty:
  • 15. High stress levels. Poor health, from colds to heart diseases or other sever illness. Threats to autonomy mean… Autonomy: having choices
  • 16. Establish sound policy to enable people to make their own decisions in specific situations. How to increase autonomy in a wellbeing and happiness based model:
  • 17. Give options rather than edicts. Allow people to determine their own working hours, desks, and workflow. Never micromanage! Wellbeing-based ways to increase autonomy: Be clear about what needs to be done, but whenever possible be flexible about how.
  • 18. Relatedness: Are you “in” or are you “out”? Decreases in cognitive abilities. Decreased ability to empathize. Decreased communication. Threats to relatedness mean… Do you feel like you belong?
  • 19. Foster trusting relationships in the workplace. How to increase relatedness in a wellbeing and happiness based model:
  • 20. Spend time getting to know each other. Meet in-person or via video if in-person is not possible. When teams form, take time to share stories, photos & social media connections. Form buddy systems, mentor programs & small action learning groups. Wellbeing-based ways to increase relatedness:
  • 21. Fairness: compensation & treatment is fair Feelings of disgust & Lack of empathy for those who are felt to be causing unfairness. Threats to fairness mean…
  • 22. Transparency. Open Communication. Involvement in organizational issues. How to increase fairness in a wellbeing and happiness based model:
  • 23. Allow teams to identify their own rules. Reduce senior executive salaries during difficult times. Establish clear expectations in all situations. Wellbeing-based ways to increase fairness:
  • 24. Join the Happiness Revolution happycounts.org