A culture-powered strategy eats pretty much anything it wants - like the competition.
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Remember Peter Drucker's classic, "culture eats strategy for breakfast"? We think if you build a culture really tuned to today's business environment and optimized to support your strategic goals... well, together they will eat breakfast, lunch, dinner, and pretty much anything else in their path. The real key to building a high-performing organization in today's economy is totally nailing your culture... as part of a high-powered partnership. Here's how - part three in the series.
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A culture-powered strategy eats pretty much anything it wants - like the competition.
- 1. PART 3: Building a culture that feeds your strategy (instead of eating it for breakfast) How to build a high-performing organization in the 21st century. All rights reserved PeopleFirm LLC 2014
- 2. We’ve talked about how the world has changed. We’ve talked about how you need a clear and compelling strategy, now more than ever. But now to make that strategy flourish… All rights reserved PeopleFirm LLC 2014
- 3. How? By building a culture that really nourishes it. Yeah, just think about that for a moment All rights reserved PeopleFirm LLC 2014 Wouldn’t it be awesome if your culture actually fed your strategy? After all, culture is the environment in which strategies either thrive or die
- 4. But first, what the heck is “culture” anyway? All rights reserved PeopleFirm LLC 2014
- 5. well, the dictionary says… culture: noun ’kәl-chәr 1. a way of thinking, behaving, or working that exists in a place or organization (such as a business) All rights reserved PeopleFirm LLC 2014
- 6. But for those of us who like plain speak, it’s: “the way we do things around here”. All rights reserved PeopleFirm LLC 2014
- 7. Ok, but can you really influence your culture? YES! All rights reserved PeopleFirm LLC 2014 You just have to pull the right levers!
- 8. Where does culture start? Culture happens. It happens everyday through the cultural levers you pull. Those levers include the decisions you make, where you focus, what you measure, how your leaders talk, and what’s rewarded. It’s driven by your processes, programs, tools, policies, environment, and all the things that touch your people every day. To change culture, look at all those things, no matter how small. And ask yourself, are the levers you’re pulling creating the culture you want? All rights reserved PeopleFirm LLC 2014 Tip: Culture is built from many moments of truth. Get those moments right, and the rest will follow. reserved PeopleFirm LLC 2014
- 9. But what culture do you want, anyway? All rights reserved PeopleFirm LLC 2014
- 10. Well, start by identifying the cultural attributes that will feed your strategy. All rights reserved PeopleFirm LLC 2014
- 11. like these for today’s world: Authentic: It’s the age of self-expression (think social media)! Your people want to be themselves, and they want their company to be real too. This means corporate transparency. Agile: You need to be agile to thrive in the face of change. Celebrate change-capable behaviors, such as proactively seeking to understand new responsibilities. Innovative: Celebrate creativity, innovation, and moving ideas quickly through your organization. Inclusive: Embrace all people and all work styles. Celebrate differences – and if you’re going to be intolerant of anything, be intolerant of bias! Meaningful: Get people excited about the big, heart-thumping, greater goal of your organization. Connecting people with your purpose is the bedrock of a culture that rocks. Safe: A VUCA (Volatility, Uncertainty, Complexity, & Ambiguity) world means pressure. You can help. Provide employees with a safe and calm environment. Focus on good will and good intentions. All rights reserved PeopleFirm LLC 2014
- 12. Then take action. All rights reserved PeopleFirm LLC 2014
- 13. Like this. Authenticity? All rights reserved PeopleFirm LLC 2014 Agility? Innovation? Inclusion? Safety? Or awesome customer service? …leaders should share their challenges and learnings openly and honestly …hire change-capable folks, and reward for change-capable behavior …set time (and resources) aside for creative work …make sure your leaders are from diverse backgrounds and generations …stop penalizing when your people express ideas or ‘show up human’ …empower employees to make customer decisions on their own
- 14. Got it? YES! All rights reserved PeopleFirm LLC 2014 Feeding your strategy requires conscious decisions about your culture – but the resulting high-powered partnership is so worth it!
- 15. Tune in next time for PART 4: How to build a structure that supports our new way of doing business. All rights reserved PeopleFirm LLC 2014 So… Strategy aligned? Check. Fed by your culture? Check. So is it easy for your people to deliver? Or is your structure in your way?
- 16. your people = your success. Seattle ∙ Portland ∙ Vancouver, B.C. All rights reserved PeopleFirm LLC 2014 www.peoplefirm.com thanks for reading.