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“’Drug diversion’ is best defined as the diversion of licit
drugs for illicit purposes. It involves the diversion of drugs
from legal and medically necessary uses towards uses that
are illegal and typically not medically authorized or
necessary.”
Source: “Drug Diversion in the Medicaid Program: State Strategies for Reducing Prescription Drug Diversion in Medicaid,”
Centers for Medicare & Medicaid
Services (Baltimore, MD: January 2012), p. 1
https://www.cms.gov/Medicare-Medicaid-Coordination/Fraud- Prevention/MedicaidIntegrityProgram/
downloads/drugdiversion.pdf
“The estimated cost of diversion and abuse to public and private
medical insurers is approximately $72.5 billion a year, much of which
is passed to consumers through higher health insurance premiums.
Additionally, the abuse of prescription opioids is burdening the budgets
of substance abuse treatment providers, particularly as prescription
opioid abuse might be fueling heroin abuse rates in some areas of the
United States.”
Source: National Drug Intelligence Center, Drug Enforcement Administration, “National Prescription Drug Threat Assessment,” (Washington DC, April 2009),
http://www.justice.gov/archive/ndic/pubs33/33775/33775p.pdf
 The current opioid epidemic is punishing every socio-
economic sector in the United States.
 Each year more healthcare employees are caught
abusing or are dependent on prescription drugs, putting
patient care at risk.
 The crisis in the United States is driven, in part, by
indiscriminate prescribing and other criminal activity.
Federal and state investigation of controlled substance
diversion has increased at a feverish pace, with civil fines
levied against individuals and institutions across almost
every segment of the healthcare industry, including
veterinary facilities.
Veterinarians and their staffs have access to a large variety of mind-
altering, potentially addictive drugs, including controlled as well as non-
controlled substances which are highly addictive.
• Naloxone
• Propofol
• Dexmedetomidine
• Gabapentin
• Amantadine
• Trazodone
• Fentanyl
• Morphine
• Hydromorphone
• Oxymorphone
• Buprenorphine
• Butorphanol
• Phenobarbital
• Pentobarbital
• Euthanasia solution
• Ketamine
• Diazepam
• Midazolam
• Alfaxalone
• Tramadol
• Tiletamine-zolazepam (Telazol)
ControlledSubstances
UncontrolledSubstances
SourcesManufacturers
Wholesale
Distributors
Doctors
Nurses Ancillary Staff
Patients
Pharmacists
Other
Healthcare
Professionals
Diversion may occur at any point in the distribution process
Source: 2015 Nation Survey on Drugs
Selling prescription
drugs
Doctor shopping
Illegal internet
pharmacies
Drug theft
Drug theft by
healthcare workers
Prescription pad
theft and forgery
Illicit prescribing
Every company and practitioner buying,
dispensing, prescribing, and administering
controlled substances is at risk!
Trinity Pharmacy in
Carrollton,Texas, and one
of its owners, Jonathan
Paul Lipe, paid the United
States $400,000 to settle
alleged violations of the
Controlled Substances Act
in the Eastern District of
Texas.
Veterinarian Michael
Paul Good, owner of
Town & Country
Veterinary Clinic paid a
civil settlement of
$90,000 to resolve
allegations that he failed
to meet the mandatory
recordkeeping
requirements of the
Controlled Substances
Act.
McKesson, the nation’s
largest distributor of
controlled substances,
must pay $150 million in
fines in a case of lax
recordkeeping, failed
due diligence, and poor
prevention of potential
diversion of controlled
substances.
Pharmaceutical diversion is generally thought of as only
affecting human practitioners (i.e., patients and
physicians, dentists, nurses, etc.). But pet owners who
divert pharmaceuticals are now part of the problem.
Because veterinarians prescribe virtually any
prescription drug, diverters seeking anything from pain
relievers to benzodiazepines may target your practice.
“Doctor shopping is a substantial problem for veterinary clinics,
and the DEA is tracking reports. Veterinarians also have to
deal with theft and misuse by employees, burglary, and
possibly robbery.”
- Barbara L. Carreno, a spokeswoman for the Drug Enforcement
Administration
“A dog owner reportedly trained his pooch to cough
on command while being examined by the vet, so
he could get hydrocodone cough medicine.”
- Pharmacy Times
- New York Post
Veterinarians and their staff also face well-documented job
stresses as a result of long hours, challenging cases, difficult
clients, economic challenges and the emotional
consequences of performing animal euthanasia.
These stressors create a significant layer of drug abuse risk in
the veterinary workplace in addition to those posed by current
drug users seeking employment in a workplace where
psychoactive drugs are comparatively available.
With minimal internal oversight of the management of
controlled substances, minimal drug testing and background
checks of employees, and manual inventory practices, leave
the profession ripe for diversion activities.
A Utah veterinarian paid $200K in civil penalties to resolve
allegations involving the handling of controlled substances
at his business.
A Marietta veterinary practice paid a federal fine of $90K
for failure to maintain accurate recordkeeping of its
controlled substance inventory.
Penalties can range from written warnings to fines, as well as disciplinary
administrative actions (including revocations of state and federal controlled
substance certifications).
With government agencies under more pressure to curb America’s
drug problems, health care providers are being targeted for more
frequent audits and reviews by federal and state regulatory agencies.
Even veterinarians who have been “left alone” or who have “never
had a problem” are potential targets for random inspections by the
Drug Enforcement Administration (DEA).
And complaints by employees, ex-spouses, and former clients can
result in investigations….
While there are multiple regulations relevant to a veterinarian’s use of
controlled substances, the following are the four most common categories
of violations cited by DEA in veterinary practice operations.
Registration Issues
Lack of Physical
Security
Poor
Recordkeeping
Failure to
Complete
Background
Checks
Each violation carries a possible penalty of $14.5K per infraction
Diversion crimes can also expose your practice to other risks.
Loss of
License Damaged
Reputation
 A 30-year-old Sarasota woman was arrested and charged after she
stole drugs from two veterinary clinics where she worked.
 A veterinary technician stole fentanyl, midazolam and diazepam from
Critical Vet Care and Companion Animal Neurology to support her drug
habit
 A vet tech stole diazepam tablets and three 10-milliliter vials of
ketamine from the animal hospital where she worked.
 A veterinary technician in East Brookfield, Massachusetts was charged
with stealing 7,800 opioid pills and trying to cover her tracks by
changing clinic records.
“Veterinary clinics may increasingly become victims of institutional
diversion, including self-abuse, employee theft and even pet owners
seeking pharmaceutical drugs” – Sarasota County Sheriff’s Office
“No other aspect of the veterinary profession possesses
a greater potential for injury and abuse than
medications, especially controlled substances. Because
of this potential, it is essential that each veterinarian
upholds the law and standard of the veterinary
profession in administering, dispensing and prescribing
medication.”
-AVMA PLIT
Think your practice doesn’t have a diversion problem? Spend time with the
DEA regulations regarding drug diversion and you may think differently.
You may also lack the automation, advanced training, and
policies/procedures to detect and address diversion.
Is your facility protected?
 Is your security/intrusion detection system up to date,
comprehensive, and functional?
 Are your recordkeeping procedures current and compliant with
federal/state laws?
 Have you completed a biennial inventory and other required
records?
 Does your facility complete a background check and drug screening
for each employee?
 Do you randomly drug test your employees?
You may trust your employees, but experience proves that a culture based
on “trust” and goodwill can implode when it comes to preventing diversion.
TITAN takes tangible, fact-based steps to reduce your exposure to
diversion – and the threat of a government audit.
Audit Analyze Report Remediate Train
TITAN offers solutions, guidance, and support covering all aspects of
DEA and state regulatory compliance managed by subject matter
experts who are former DEA Agents and/or Diversion Investigators
to guide you through the process.
By working with a team experienced in all facets of DEA regulatory and
compliance requirements, TITAN will work with you to:
 Minimize exposure through active dialogue and training
 Reduce the possibility of a negative intrusion
 Implement and leverage best practices developed by industry experts
 Increase the likelihood of a positive outcome if you do become the victim
of diversion, or are subjected to a government inspection
Customized
training and
education program
Facility risk
assessment
Audit (regulatory
document and
procedure review)
policies,
procedures, reports
Investigative
support
Crisis management
TITAN offers a full suite of diversion solutions.
Veterinarians, physicians, hospital executives, Fortune 500
companies, and business leaders repeatedly turn to TITAN
when faced with the most sensitive, complex and potentially
damaging investigations.
Having the right plan and having the right partner - before
and after the government comes knocking - can mean the
difference between quiet resolution or ugly public
indictment.
Veterinary Drug Diversion Solutions

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Veterinary Drug Diversion Solutions

  • 1.
  • 2. “’Drug diversion’ is best defined as the diversion of licit drugs for illicit purposes. It involves the diversion of drugs from legal and medically necessary uses towards uses that are illegal and typically not medically authorized or necessary.” Source: “Drug Diversion in the Medicaid Program: State Strategies for Reducing Prescription Drug Diversion in Medicaid,” Centers for Medicare & Medicaid Services (Baltimore, MD: January 2012), p. 1 https://www.cms.gov/Medicare-Medicaid-Coordination/Fraud- Prevention/MedicaidIntegrityProgram/ downloads/drugdiversion.pdf
  • 3. “The estimated cost of diversion and abuse to public and private medical insurers is approximately $72.5 billion a year, much of which is passed to consumers through higher health insurance premiums. Additionally, the abuse of prescription opioids is burdening the budgets of substance abuse treatment providers, particularly as prescription opioid abuse might be fueling heroin abuse rates in some areas of the United States.” Source: National Drug Intelligence Center, Drug Enforcement Administration, “National Prescription Drug Threat Assessment,” (Washington DC, April 2009), http://www.justice.gov/archive/ndic/pubs33/33775/33775p.pdf
  • 4.  The current opioid epidemic is punishing every socio- economic sector in the United States.  Each year more healthcare employees are caught abusing or are dependent on prescription drugs, putting patient care at risk.  The crisis in the United States is driven, in part, by indiscriminate prescribing and other criminal activity. Federal and state investigation of controlled substance diversion has increased at a feverish pace, with civil fines levied against individuals and institutions across almost every segment of the healthcare industry, including veterinary facilities.
  • 5. Veterinarians and their staffs have access to a large variety of mind- altering, potentially addictive drugs, including controlled as well as non- controlled substances which are highly addictive. • Naloxone • Propofol • Dexmedetomidine • Gabapentin • Amantadine • Trazodone • Fentanyl • Morphine • Hydromorphone • Oxymorphone • Buprenorphine • Butorphanol • Phenobarbital • Pentobarbital • Euthanasia solution • Ketamine • Diazepam • Midazolam • Alfaxalone • Tramadol • Tiletamine-zolazepam (Telazol) ControlledSubstances UncontrolledSubstances
  • 7. Source: 2015 Nation Survey on Drugs
  • 8. Selling prescription drugs Doctor shopping Illegal internet pharmacies Drug theft Drug theft by healthcare workers Prescription pad theft and forgery Illicit prescribing
  • 9. Every company and practitioner buying, dispensing, prescribing, and administering controlled substances is at risk! Trinity Pharmacy in Carrollton,Texas, and one of its owners, Jonathan Paul Lipe, paid the United States $400,000 to settle alleged violations of the Controlled Substances Act in the Eastern District of Texas. Veterinarian Michael Paul Good, owner of Town & Country Veterinary Clinic paid a civil settlement of $90,000 to resolve allegations that he failed to meet the mandatory recordkeeping requirements of the Controlled Substances Act. McKesson, the nation’s largest distributor of controlled substances, must pay $150 million in fines in a case of lax recordkeeping, failed due diligence, and poor prevention of potential diversion of controlled substances.
  • 10. Pharmaceutical diversion is generally thought of as only affecting human practitioners (i.e., patients and physicians, dentists, nurses, etc.). But pet owners who divert pharmaceuticals are now part of the problem. Because veterinarians prescribe virtually any prescription drug, diverters seeking anything from pain relievers to benzodiazepines may target your practice. “Doctor shopping is a substantial problem for veterinary clinics, and the DEA is tracking reports. Veterinarians also have to deal with theft and misuse by employees, burglary, and possibly robbery.” - Barbara L. Carreno, a spokeswoman for the Drug Enforcement Administration
  • 11. “A dog owner reportedly trained his pooch to cough on command while being examined by the vet, so he could get hydrocodone cough medicine.” - Pharmacy Times - New York Post
  • 12. Veterinarians and their staff also face well-documented job stresses as a result of long hours, challenging cases, difficult clients, economic challenges and the emotional consequences of performing animal euthanasia. These stressors create a significant layer of drug abuse risk in the veterinary workplace in addition to those posed by current drug users seeking employment in a workplace where psychoactive drugs are comparatively available. With minimal internal oversight of the management of controlled substances, minimal drug testing and background checks of employees, and manual inventory practices, leave the profession ripe for diversion activities.
  • 13. A Utah veterinarian paid $200K in civil penalties to resolve allegations involving the handling of controlled substances at his business. A Marietta veterinary practice paid a federal fine of $90K for failure to maintain accurate recordkeeping of its controlled substance inventory. Penalties can range from written warnings to fines, as well as disciplinary administrative actions (including revocations of state and federal controlled substance certifications).
  • 14. With government agencies under more pressure to curb America’s drug problems, health care providers are being targeted for more frequent audits and reviews by federal and state regulatory agencies. Even veterinarians who have been “left alone” or who have “never had a problem” are potential targets for random inspections by the Drug Enforcement Administration (DEA). And complaints by employees, ex-spouses, and former clients can result in investigations….
  • 15. While there are multiple regulations relevant to a veterinarian’s use of controlled substances, the following are the four most common categories of violations cited by DEA in veterinary practice operations. Registration Issues Lack of Physical Security Poor Recordkeeping Failure to Complete Background Checks Each violation carries a possible penalty of $14.5K per infraction
  • 16. Diversion crimes can also expose your practice to other risks. Loss of License Damaged Reputation
  • 17.  A 30-year-old Sarasota woman was arrested and charged after she stole drugs from two veterinary clinics where she worked.  A veterinary technician stole fentanyl, midazolam and diazepam from Critical Vet Care and Companion Animal Neurology to support her drug habit  A vet tech stole diazepam tablets and three 10-milliliter vials of ketamine from the animal hospital where she worked.  A veterinary technician in East Brookfield, Massachusetts was charged with stealing 7,800 opioid pills and trying to cover her tracks by changing clinic records. “Veterinary clinics may increasingly become victims of institutional diversion, including self-abuse, employee theft and even pet owners seeking pharmaceutical drugs” – Sarasota County Sheriff’s Office
  • 18. “No other aspect of the veterinary profession possesses a greater potential for injury and abuse than medications, especially controlled substances. Because of this potential, it is essential that each veterinarian upholds the law and standard of the veterinary profession in administering, dispensing and prescribing medication.” -AVMA PLIT
  • 19. Think your practice doesn’t have a diversion problem? Spend time with the DEA regulations regarding drug diversion and you may think differently. You may also lack the automation, advanced training, and policies/procedures to detect and address diversion. Is your facility protected?  Is your security/intrusion detection system up to date, comprehensive, and functional?  Are your recordkeeping procedures current and compliant with federal/state laws?  Have you completed a biennial inventory and other required records?  Does your facility complete a background check and drug screening for each employee?  Do you randomly drug test your employees?
  • 20. You may trust your employees, but experience proves that a culture based on “trust” and goodwill can implode when it comes to preventing diversion. TITAN takes tangible, fact-based steps to reduce your exposure to diversion – and the threat of a government audit. Audit Analyze Report Remediate Train
  • 21. TITAN offers solutions, guidance, and support covering all aspects of DEA and state regulatory compliance managed by subject matter experts who are former DEA Agents and/or Diversion Investigators to guide you through the process. By working with a team experienced in all facets of DEA regulatory and compliance requirements, TITAN will work with you to:  Minimize exposure through active dialogue and training  Reduce the possibility of a negative intrusion  Implement and leverage best practices developed by industry experts  Increase the likelihood of a positive outcome if you do become the victim of diversion, or are subjected to a government inspection
  • 22. Customized training and education program Facility risk assessment Audit (regulatory document and procedure review) policies, procedures, reports Investigative support Crisis management TITAN offers a full suite of diversion solutions.
  • 23. Veterinarians, physicians, hospital executives, Fortune 500 companies, and business leaders repeatedly turn to TITAN when faced with the most sensitive, complex and potentially damaging investigations. Having the right plan and having the right partner - before and after the government comes knocking - can mean the difference between quiet resolution or ugly public indictment.