Emotional Quotient is the ability to sense, understand and effectively apply the power and acumen of emotions to facilitate high levels of collaboration and productivity.

2. Content
• Research about EQ
• Definition of EQ
• Elements of EQ and
Importance for Leadership
• How to improve your EQ

4. IQ (Intelligence Quotient)
A measure of human intelligence

5. Fact:
70% of Average IQ people
out-perform High IQ people.

6. Emotional Intelligence
(EI)
Emotional Quotient
(EQ)

7. Who Researched about EQ
• Michael Beldoch - 1964

8. • Stanley Greenspan
• Peter Salovey • Jack Meyer

9. “Emotional Intelligence”
by Daniel Goleman 1998

10. What is Emotional Intelligence
The ability of a person
to be aware
and correctly recognize
the emotions in himself
and others and to adjust
his thinking and behavior accordingly.

12. Elements of EQ
(Mixed Model)
• Self Awareness
• Self Regulation
• Self Motivation
• Empathy
• Social Skills

13. Self-Awareness

14. A leader must…
• Recognize own strengths and weaknesses.

15. Self-Management

16. A leader must…
• Be able to control himself.

17. Self-Motivation

18. A leader must…
• Find the strength to continue within
himself.

19. Empathy

20. A leader must…
• Be empathetic, if he wants to gain
his team’s loyalty and respect.

21. Social Skills

22. • Communication skills
• Collaboration and team work
• Conflict management
• Initiating Change
• Persuasive and Influencing skills

23. SOCIAL SKILLS IN A LEADER
• Make sure everyone understand the goals.
• Welcome constructive feedback.
• Solve problems right away.
• Welcome good news and bad news alike.
• Be informed of problems in the team.

24. • Willing to do his part.
• Keep peace.
• Make sure everyone is involved.
• Welcome new ideas.
• Set examples by actions.

25. • Resolve conflicts diplomatically.
• Take risks when needed.
• Keep the team interested.
• Empathetic.

26. How to Improve Your EQ
• Observe how you feel.
»Keep a journal
» Slow down
» Meditate

27. • Take Responsibility.
• Respond instead of reacting.
• Practice empathizing.
• EQ development is a life long process.

28. Conclusion
EQ as a tool for betterment.
Practice is the key to success!

29. Thank you!