A detailed study on reliance world and the working behind it

1. A PRESENTATION ON
RELIANCE WORLD

2.  Reliance World (formerly Reliance Web World) is a world-class
nationwide chain of retail stores for products and services of
Reliance Communications.
 All Reliance World stores are connected to Reliance’s countrywide
optic fiber network. The Broadband Centre at Reliance World
leverages this broadband network to bring you innovative digital
services.
 With over 200 Reliance World stores across India, you are sure to
find one in your vicinity.

3. RELIANCE WORLD (SION)

4. RELIANCE WORLD (DADAR)

5. TARGET GROUP
Target group consists of a person of the age 12 and above…..

7. LADIES E-SPECIAL

8. SOCIAL NETWORKING ON PHONE

9. BLACKBERRY USERS

10. AMBIENCE

11. PRODUCTS & SERVICES
 Mobile & communication
 High speed internet surfing
 Virtual classroom
 Video conferencing
 Audio conferencing
 E-recruitment & training
 Online assessment
 Ready to use offices @ Reliance World.
 VDO resume.

12. PREPAID/ POSTPAID MOBILE

13. RELIANCE HOME PHONES

14. VIDEO CONFERENCING
How It Works?
When you Schedule a Video Conference at Reliance World. we reserve your
slot in all the locations that you wish to be connected to in your Conference.
On the appointed day and time, all attendees visit Reliance World in their
respective cities and participate in the Video Conference.

17. VIRTUAL CLASSROOM
Reliance World’s Virtual Classroom is a powerful and interactive platform that
brings together professors from India’s most prestigious institutes and
working professionals—from across the nation—desirous of obtaining
Management education, in a classroom-like environment. It enables the
delivery of ‘live’ lectures from the institute’s campus to participants attending
the classes at Reliance World.

18. S P JAIN INSTITUTE OF MANAGEMENT

19. OTHER INSTITUTES

20. RELIANCE NET CONNECT

21. GLOBAL CALLING

22. HIGH SPEED INTERNET SURFING

23. WIRELESS VIDEO CONFERENCING
How It Works?
A Reliance World representative will visit your office premises to check the
network availability and install the high-resolution plug-and-play Video
Conferencing Codec. This is an easy to use device that offers unprecedented
performance at low bandwidths.

24. ONLINE ASSESSMENT
Thanks to Online Assessment at Reliance World, filtering a large number of
applicants or testing the efficacy of training is now akin to a cakewalk.
How It Works
Reliance World has a robust and proven Online Assessments engine that works
as an effective filtration mechanism for high-volume recruitments and as an
efficient and cost-effective tool for testing the efficacy of training. A network of
5000+ broadband enabled terminals in 232 stores across 105 cities provides a
unique platform for candidates to take online tests in a controlled environment.

25. AUDIO CONFERENCING

26. VDO RESUME
Reliance World, in association with Ilaza VDO, brings you VDO Resume - a
unique online system that integrates a video file into the candidate’s resume.
Include profile-based question(s) that the candidate should answer by selecting
from dropdown list(s), thus incorporating an inbuilt filtration mechanism

27. GROUP TALK

28. MUSIC MANIA

29. HEALTH TIPS

30. CONNECT WITH STARS

31. MUSIC PACKS

32. Tune maker

33. E-RECRUITMENT & TRAINING
How It Works?
When you use Reliance World’s recruitment & Training suite, you will find that
the recruitment cycle is considerably shortened, simplified and efficient especially
when it comes to skill assessment, short listing resumes and conducting
interviews.

34. PHOTOGRAPHS
Print outs on photographic paper, from stamp size to A3 size. Bring
us your photographs, transparencies and even negatives, and walk
out with photo-quality prints.

35. BULK PRINTING

36. Scanning

37. PERSONALIZED STATIONERY
Get letterheads, business cards and envelopes designed and printed.

38. PRICING
 Moderate pricing strategy.

39. MODES OF PAYMENT

40. TARIFF

41. ITEMIZED BILLING

42. INSIGHTS
 All the services are not available at each outlet.
 Customer cue. (single counter at Sion outlet)
 Employee underperforming.(kept doing his own
work at Dadar outlet)

43. IMPROVEMENTS
 Employee needs proper training.
 Should set strong call centre for customer
queries.
 More customer care counter.
 Should improve on visual merchandising.

44. STRENGTHS
 Pan-India network.
 Excellent product line.
 PLACE – Reliance World is located at most
prime locations in the Mumbai.

45. CONSUMER SPEAK
 NUMBER OF PEOPLE= 10

46. WHAT DID YOU BUY @ RELIANCE
WORLD?
0
0.5
1
1.5
2
2.5
3
3.5
4
4.5
5
INTERNET
SURFING
DTH LANDLINE NET
CONECTOR
2
1
5
2

47. WHAT DO YOU LIKE MOST ABOUT
RELIANCE WORLD?
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0.5
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1.5
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2.5
3
3.5
4
NUMBER OF CUSTOMERS
NUMBER OF
CUSTOMERS

48. IS THERE ANYTHING YOU RECOMMEND
TO RELIANCE WORLD?
0
1
2
3
4
5
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8
Series 1
Series 1

49. FEEDBACK FORM

50. FOR MORE INFORMATION OR TO
DOWNLOAD CONTACT US AT
CONTACT@THINKASCONSUMER.CO
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