28. WIP Limits
“Part of the purpose of WIP limits is to reveal opportunities
for improvement. Imposing WIP limits will focus attention on
work which is blocked or hard to complete, since our inability
to complete it prevents us picking up new work. At this point
it’s tempting to relax WIP limits to make sure ‘something is
getting done’”
“It’s essential to avoid this temptation and address the
sources of the problem instead.”
– LEAN ENTERPRISE
35. Eisenhower Matrix
Urgent Not Urgent
Important Do this work:
• Finish a time sensitive
project
• Complete benefits
enrollment
• Provide info to unblock
other teams
Schedule this work:
• Next quarter planning
• Sprint/scrum activities
• Training
Not Important Delegate this work:
• Automatable tasks
• Research new services for
teams to use
• Ticket queue eval,
prioritization
Delete this work:
• Checking Twitter
36. X Does it, Why Can’t We?
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