I-tare is a cloud based complete airline commercial management system which caters to today's and future airline industry needs, using latest technology. The suite of products is conceived & developed by leading airline industry professionals with rich domain knowledge. The team has applied best practices & methods to address the gaps in existing systems and to meet future demands of airline industry.
2. In the field of aviation Industry, technology has become a key enabler to create the best in
class experience. Passengers expect to be in control and receive flexible and personalised
services. And on other end, airline industry wants to increase efficiency through extreme
automation. Emerging technologies offer game changing opportunities to be a leader in the
aviation sector.
AIRLINE INDUSTRY
3. MAXIMIZE REVENUE
Current reservations system has limitations in maximizing revenue for airlines. With the high
competition in travel industry, efficient inventory management and additional services are
required to maximize the revenue.
COST
High dependency on reservation product cost , infrastructure cost, manpower, monitoring and
agent commissions..
EXPERIENCE
Customer experience is very key in travel industry.
50%
30%
20%
CHALLENGES
4. Reservation System
Reservation system which
can give revenue based on
multiple channels and
services.
Efficient loyalty programme to
value the customer to enhance the
relationship
Technology
Maximize the use of
technology
Experience
Provide best Customer
Experience Analytics
Efficient Analytical tool to
perform analysis
Loyalty
SOLUTION
R
L
T
E
A
5. INVESTOR PITCH
DECK
5Based on the challenges airline field is facing today, TECHwings with high expertise in
airline industry has come up with a suite of products with a vision to change the way
digital technology solutions are delivered to travel industry. A complete airline
commercial management system which caters to today’s and future airline industry
needs, using emerging technologies. Reservation and Channels
Passenger Sales System
Check in and Boarding
Loyalty System
Long Term Value model loyalty programme.
Inbuilt Business Intelligence Reporting
Analytics
Reservation
Inventory
Management
Fares
Management Departure Control
System
Reports and
Analysis
Customer
Loyalty
Management
Ancillary Products
& Vendor
Management
Channel
Management Web based booking portal
Web
Mobile application
Mobile
PRODUCTS
R
L
E
E
E
Departure Control System
A
6. INVESTOR PITCH
DECK
6
MAXIMIZE REVENUE
Current reservations system has limitations in maximizing revenue for airlines. Today good
percentage of revenue is from efficient inventory management and additional services.
50%
Competitor
Inabilities and inefficiencies to arrive at best and lowest price
TECHwings advantage over Competitor
Inbuilt analytics, and manual fare adjuster based on revenue
forecast to arrive the lowest price compared to competitor.
Limitation on additional services (Seat, baggage etc) revenues
at instance and inventory level.
Additional services can be provisioned at each inventory
(RBD) of each instance.
Unavailability of additional services like Cab, Accommodation
and Shopping in a single PNR.
System has the provision of additional services while booking,
which will be additional revenue to the airlines..
Limitation to manual inventory management to maximize the
revenue.
Auto generated revenue maximizer based on seat factor, no of
days to fly, market lowest fare etc.
7. INVESTOR PITCH
DECK
7
Competitor
Higher transaction , implementation and maintenance cost of
reservation.
TECHwings advantage over Competitor
30-45% reduction on overall costs. Pay only for infrastructure
used using cloud technology.
Enhancement and customization cost especially on legacy
systems.
Micro service architecture will reduce the cost of customization
and enhancements.
.
Increased capex & maintenance cost due to high infrastructure
cost.
Capex moved to Opex and better scalability using advanced
cloud solutions.
Integration cost with third party application Plug in architecture to integrate on stop shop for all airline
needs
COST
For an airline to operate, there is high dependency on reservation products cost , infrastructure
cost, manpower, monitoring and agent commissions.
30%
8. INVESTOR PITCH
DECK
8
Competitor
Limitation in loyalty modules
TECHwings advantage over Competitor
Advanced and long term value model loyalty programme.
Limitation in choosing the fares Buy and check offer features helping the passenger to get
discounts or mention their own fare.
.
Limitation in additional services. Single window for passengers to have all the services during a
travel.
Limitation in giving different fares based on distance or time
taken
Fares can be attached to an inventory for each instance using
enhanced business rules.
EXPERIENCE
Passenger experience is very key in travel industry.20%
Limitation on distribution channels and monitoring and
managing of stocks.
Ticket stocks of each channel can be monitored and be
awarded based on rules setup against each Point of sale.
10. Automated
Fare Pricing to
maximize the
Revenue
Automated
Disruption
management –
for better
decision
making
Real-time
inventory
analytics – for
better fare
decision
Buy & Check
Offer feature –
to enhance
passenger
experience
Integrated
DCS, Loyalty,
Mobile app,
Web Portal
Enhanced
ancillary
capabilities
100 %
configurable
inventory (RBD)
Multiple nesting
capability
DIFFERENTIATOR
Multi Currency
fares for each
Inventory
Automated
Group Booking
11. Features Majority
Competitor
Few
Competitor
TECHwings
Inbuilt Revenue Management
Capability
r a a
Multiple RBD Nesting r r a
Auto fare adjuster r r a
RBD Level inventory allocation
a a a
Compare with Lowest fare r r a
Ancillary Capability
a a a
Automatic Disruption r r a
Multi Currency r a a
Buy / Check Offer r r a
Multi Stop feature
a a a
Distributed Service (Cab/Hotel etc) r a a
COMPARE
14. INVESTOR PITCH
DECK
14Cloud Architecture
Java enterprising application built using
spring framework and running on tomcat
servers.
Hibernate framework to make it
independent of database.
NoSQL (Redis) for caching.
User Interface is created using ExtJs
framework.
Operated in Ubuntu O/S
Uses PostgreSQL
15. INVESTOR PITCH
DECK
15
ABOUT US
We are a team of people with a vision to change the way digital technology solutions are delivered to travel
industry. TECHwings brings decades of airline and technology expertise together to create innovative digital
solutions with a business focus.
Our marquee product suite of airline commercial management system has powerful capabilities of
inventory management & analytics, disruption management, multiple currencies, enhanced ancillaries,
Departure Control System, Loyalty Programme, BI reporting along with other essential features,
provisioned using cloud environment.
TECHwings is head quartered in Chennai, India and has a development centre in Bengaluru, India.
16. INVESTOR PITCH
DECK
16
ACCOMPLISHMENTS
Prior to developing the Commercial Airline Reservation System, TECHwings has developed 2 Airline
related products (Revenue Planning and Scheduling Software)
Etihad, Sri Lankan, Air Arabia, RAK Airways and Fly Dubai have been benefitted by using our revenue
planning and scheduling solutions.
18. INVESTOR PITCH
DECK
18
Efficient and an entirely different approach to
manage the inventory for any flight instances.
The screen is highly configurable and easy to
manage fare with minimal effort.
Features :
• Manage inventory of flights with stop in one
go.
• Add RBD as when required
• Add or remove oversell or curtail .
• View the PNR booked in each RBD
• Increase or decrease fare in one click.
• Prioritise the RBD’s
• Close RBD’s any time.
• View the fare of each RBD including taxes
and fees.
• Assign ancillaries (Meal, Seat, Special
request) at Logical class.
• Assign discounts, offers,
cancellation/modification/ Onhold rules on
each RBD.
• View real time information at flight, logical
class and RBD level – for better decision
making
• Can view the sold, cancelled and onhold
details for each RBD.
• Can view how many released and acquired in
each RBD
• Can Roll forward on specific fields.
• Can view the baggage weight at any time.
• Can download the entire information to a
PDF file.
• Can control the group booking numbers.
• Can view the disrupted seats booked.
Inventory Management
19. INVESTOR PITCH
DECK
19
Efficient and user friendly screen to manage
the flight disruption.
Provide the possible flight details to protect the
passengers in one click
Features :
• Display the disrupted OND with number of
Adults, Child and Infants impacted.
• List all the possible flights where the
passengers can be transferred.
• Transfer and protect PNR’s individually or
bulk to the possible flights.
• Cancel the tickets
• Once action is taken, the information is
automatically passed to call center for next
level of action..
Disruption Management
20. INVESTOR PITCH
DECK
20
Apply Rules screen is a common rule screen
used in taxes/fees, surcharges,
cancellation/modification/Onhold, meals, seat
and special requests
Features :
Can build rules for
• any origin and destination
• Any specific sales period
• Any specific Travel period
• Advanced booking
Can exclude :
• Any channels
• Any Class (Cabin / Logical / RBD)
• Any day of operation
• Any origin and destination
• Passenger Number (Eligibility)
• Distance
• Passenger Type
• Fixed RBD’s
• Any specific sales date
• Any specific travel date
• Any specific sales time
• Any specific travel time
Business Rules
21. INVESTOR PITCH
DECK
21
Efficient a, flexible and user friendly screen to
manage Channels (GSA, Agents, Corporate,
Call Centre, Sales Shop).
Features
• Can set separate commission for different
agents
• Can set separate cancellation / modification /
Onhold rules for different agents
• Corporates can authorise agents to do the
booking.
• System will show the credit limit and balance
of each agents.
Channels
22. INVESTOR PITCH
DECK
22
System can integrate with external service
providers like Cab/taxi, Hotel , Shopping etc
under one PNR. This will enable airlines to
attract customers and also maximize revenue.
External Service Providers
23. INVESTOR PITCH
DECK
23
Inbuilt web booking portal that can be
customised for airlines.
Features
• Facility to book tickets in multiple currencies.
• Can view two lowest fare classes during
search.
• Can view the passenger discounts available
for each flight.
• Can buy / check offers for each flights if
available.
• Display calendar with the lowest fare.
WEB Portal
24. Head Office :
#1, Sunderlal Nahata Avenue, 3rd Floor
Kilpauk Garden Road, Kilpauk, Chennai
- 600010. India.
Development Centre :
TECHwings Software Solutions Pvt Ltd
#532, 1st Cross, B Block, AECS Layout
Kundhalahalli P.O, Bangalore – 37
Email: linfo@techwings.net
Sales: sales@techwings.net
Landline : 080-42156875
Mobile : +91-98457 79475
Address
Contact Info
Telephone
Keep in touch with us
TECHwings – Solutions for travel industry
THANK YOU
We will be delighted to make a product demonstration at your most favourable
time. Please feel free to contact us anytime you prefer.
Please visit our site www.techwings.net.