3. WHAT OUTCOMES ARE WE LOOKING FOR?
3
Kagan:
Kolko:
FeasibleValuableUsable
Usable Useful Desirable
FeasibleValuableUsable DesirableFind the Product:
4. TRAITS OF A PRODUCT MANAGER
Manages the commercial success of
the product
Discovers insights about market and
customers
Facilitates design
Empathizes
Focuses on value to customers & end
users
Drives product as the holistic sum of
parts
Creates competitive differentiation
through unique experiences
4
Suzie Prince, Head of Product
twitter: @pm_suzie
9. 9
flickr photo by Giulia van Pelt https://flickr.com/photos/giuvanpelt/6048565571 shared under a
Creative Commons (BY-NC-ND) license
REAL BUSINESS
MODELS
are complex
10. EXAMPLE: OPEN SOURCE BIZ MODEL
10
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12. EXAMPLE: BAD ASSUMPTION
12
Buy
Real use
Signups
$
Trialers
✓ Lots of trialers
✓ Buying conversation
wasn’t what we expected
✓ Focused on converting to
“Real use”
✓ Problem was trialers were
poor segment - never
intended to buy!
✓ Wasted time
experimenting with wrong
optimization