1. What Goes Into a Design Review
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2015

2. Since Quality is a business-wide property, you and your business
want to give clients assurance that your organization provides a
standard of excellent to your customers.
The roles that deal directly with quality include:
Before a business takes on a job they need to do a design review.
The review is referenced in the Quality Manual and described in
more detail in Isocert’s E-QMS called Design.
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2015

3. • Sales department gathers the customer’s requirements
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2015

4. • Design engineers determine if the desired
product can be produced and if so do the design
work
• Sales department gathers the customer’s requirements
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2015

5. • Manufacturing determine the manufacturing
steps and resource requirements
• Sales department gathers the customer’s requirements
• Design engineers determine if the desired product can
be produced and if so do the design work
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2015

6. • Purchasing determines what and how much
material needs to be bought
• Sales department gathers the customer’s
requirements
• Design engineers determine if the desired product can
be produced and if so do the design work
• Manufacturing engineers determine the manufacturing
steps and resource requirements
Copyright Isocert Solutions
2015

7. • Sales department gathers the customer’s requirements
• Design engineers determine if the desired product can
be produced and if so do the design work
• Manufacturing engineers determine the manufacturing
steps and resource requirements
• Purchasing determines what and how much material
needs to be bought
• Quality Assurance determines the customer’s and regulatory
requirements can be met and produces proactive plans to
measure, inspect and assure the final product is what the
customer wanted and is of good quality
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2015

8. The customer has needs, requirements and also desires satisfaction from your business.
You must make sure that the resources are available. This includes necessary people,
organization structures, suppliers, information, work environment and finances. Without
having these things covered, you won’t really know if you can create what the client wants.
An official order by the client is only accepted providing your business can meet all the customer’s
requirements. The five departments we looked at are the ones that will determine whether or not
to accept that order from the client.
What is your business process for accepting an official offer?
For information on this aspect of quality management, please contact Isocert Solutions at 707-570-5669.
Plus for a free trial of Isocert’s E-QMS, click here.
Copyright Isocert Solutions
2015