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Cloud Adoption Framework and
Cloud Governance Model
Digital transformation
76% of CEOs consider DT their #1 priority
Source: PWC CEO Survey
Technological
advances
76%
Demographic
shifts
69%
Shift in global
economic power
58%
Resource scarcity
& climate change
39%
Urbanization
28%
Trends that will transform business over the next five years
A modernization strategy drives innovation + growth
1The Total Economic Impact™ Of Microsoft Azure Platform-As-A Service, Forrester Consulting, June 2016
3Source: Keystone Strategy interviews Oct 2015 - Mar 2016
80%Administration
Remove patching, network
setup, firewall configuration
Enable application innovation
—Forrester TEI of Azure1
With cloud, we collect data we
couldn’t before
Make personal connections that
standout in sea of information
—Anheuser-Busch InBev
Websites running in
minutes
Remove the need to wait for servers2
Improve app delivery time by 50%1
Organizations that harness data, the cloud, and AI outperform their peers3
operating
margin2x~
additional
operating income$100M
Data
analysis
…but change is difficult.
We understand this
impacts people, culture,
and can feel risky.
It requires new and
disruptive thinking
It requires leaders to adapt,
take risks, and learn quickly
It requires a culture shift
from within the organization
Modern business in the
cloud is the new normal
6
Today’s world reflects a new reality:
Technology is ever-present through
the cloud, offering easy access to
digital services…
Capitalizing on this shift is
key for the organization’s
innovation and growth
Microsoft Cloud Adoption Framework for Azure
Microsoft Cloud Adoption Framework for Azure
Align business, people and technology strategy to achieve business goals with actionable,
efficient, and comprehensive guidance to deliver fast results with control and stability.
Achieve balance
Modular approach, meeting the customer in their journey
Building the framework
ReadyPlan AdoptStrategy
ManageGovern
Motivations
• Executive mandate
• Data Center Exit
• Merger and acquisitions
• Cost savings
• Optimization
• Agility
• Tech capabilities
• Market demands
• Geo expansion
• Migration
• Innovation
Define strategy
Business outcomes
• Fiscal: revenue, cost, profit
• Agility: timer to market,
provisioning,
• Reach: global access,
sovereignty
• Customer engagement:
cycle time, from request
to release
• Performance: SLAs,
Downtime, operations,
reliability
Business justification
• Business case: the cloud
is not always cheaper,
mirroring is not cloud,
servers drive cost analysis
• Financial model: Capex/
Opex, ROI, gain, cost
avoidance/reduction
• Cloud accounting:
cost center, procurement,
profit center, revenue
generating, chargeback
First project
• Business criteria:
workload supported by a
BDM
• Technical criteria:
minimum dependencies
and test path, no
governance
• Qualitative analysis:
Current Team analysis
Documenting the cloud strategy will help business stakeholders
and technicians understand the benefits the organization is
pursuing by adopting the cloud.
ReadyPlan Adopt
Define
strategy
ManageGovern
Plan
Cloud adoption plans convert the aspirational goals of the
cloud adoption strategy into actions. It will help guide
technical efforts, in alignment with the business strategy.
ReadyPlan Adopt
Define
strategy
ManageGovern
Digital estate
• Rationalization: inventory
• Quantitative analysis:
asset optimized and
sized properly
• Qualitative analysis:
operational process
Initial organization
alignment
• Cloud Strategy Team
• Business IT: requirements
and needs
• IT management operations:
traditional IT
• Governance: executive
sponsor, finance, business
leadership, legal,
security, HR
• Cloud platform vendor:
account success team
• Cost management
• IT-business alignment
• Governance MVP
Skill readiness plan
• Organizational readiness
• Governance and security
alignment
• Initial organization
alignment
• Building technical skills:
business/technical,
and certifications
• Change management
guidance
Cloud adoption plan
• 5R strategy: rehost,
refactor, rearchitect,
rebuild, replace
• Infrastructure migration:
VM, server,
database focus
• Application innovation:
born in the cloud
applications, APIs
• Data-driven innovation:
Focus on data
consolidation and analysis
Azure
readiness guide
• Resource
management:
management
groups,
subscriptions,
resource groups,
resources tree
hierarchy
• Naming Standards
• Resource tags
Landing zone
infrastructure
• Network design:
Vnet, hybrid, firewall,
hub, front door,
endpoints
• Storage design: disk,
file, blobs, CDN
• Compute design:
VMs, containers,
apps, serverless
• Data design:
Structured/
unstructured
Landing
zone ID
• Identity and access
• Role-based access
control RBAC
• Manage to least
privilege
Landing
zone cost
• Costs and billing
• Analyze Cloud Costs
• Monitor with
budgets
• Optimize with
recommendations
• Manage invoices
and payments
Blueprints
• AI
• BigData
• Hybrid networks
• Identity
management
• IoT
• Serverless
• SAP
• VMs
• WebApps
• DevOps
Ready
Ready establishes a cloud foundation or Adoption Target that can
provide hosting for any adoption efforts. This should consist of
common denominators across 80–90% of cloud adoption.
ReadyPlan Adopt
Define
strategy
ManageGovern
Adopt: Migrate
Cloud adoption will include workloads which do not warrant
significant investments in the creation of new business logic.
These workloads are candidates for migration to the cloud.
ReadyPlan Adopt
Define
strategy
ManageGovern
Assess
• Evaluate assets and
establish a plan
• Validate pre-requisites:
landing zone, skilling
• Drivers: reducing capex,
freeing up DC
• Quantitative factors: VMs,
networking, compatibility
• Qualitative factors:
process dependencies,
critical business events
Migrate: rehost
• Replicate (lift and shift)
on-prem functionality
using cloud native
technology
• Leverage Azure
Migration Guide
Optimize
• Balance performance
and price
• Deliver the right
experience within budget
• Resize VM size, resize
storage, resize database
Secure and manage
• Prepare the migrated
asset for ongoing
operations: security,
monitoring,
configuration
Adopt: Innovate
Older apps can take advantage of many of the same cloud-native
benefits by modernizing the solution or components of the solution.
Modern DevOps invites into the process to create shorter feedback
loops and better customer experiences.
ReadyPlan Adopt
Define
strategy
ManageGovern
Infrastructure
abstraction
• Cloud native
applications built
from the ground up
optimized for cloud:
• Resiliency
• Global scale
• Agility
• Security
• Autoscaling
Innovate:
refactor
• Refactoring an
application to fit a
PaaS/Serverless-
based model or
refactoring code to
deliver on new
business
opportunities.
• Drivers: faster and
shorter updates,
code portability,
greater cloud
efficiency (resources,
speed, cost)
Innovate:
rearchitect
• Modify existing
applications into
managed containers
to take advantage of
cloud native benefits
• Drivers: application
scale and agility,
easier adoption of
new cloud
capabilities, mix of
technology stacks
Innovate:
rebuild
• A new code base is
created to align with
a cloud-native
approach. App Data
and AI Services
• Drivers: accelerate
innovation, build
apps faster, reduce
operational cost
DevOps
• Culture
• Development
• Testing
• Release
• Monitoring
• Management
Govern
Policy definition ensures consistency across adoption efforts.
Alignment to governance/compliance requirements is key to
maintain a well-managed cross-cloud environment.
ReadyPlan Adopt
Define
strategy
ManageGovern
Cost management
• Evaluate and
monitor cost
• Limit IT spend
• Scale based on
business demand
• Create cost
accountability
Security baseline
• Compliance with
IT Security
requirements
• Apply security
baseline to all
adoption efforts
Resource
consistency
• Consistency
in resource
configuration
• Enforce on boarding,
recovery and
discoverability
practices
Identity baseline
• Enforce identity
and access baseline
• Apply role
definitions and
assignments
Deployment
acceleration
• Centralize templates
• Drive consistency
and standardization
Business risk
• Document evolving
business risk
• Document risk tolerance
based on data
classification, and
application criticality
Policy & compliance
• Convert risk decisions into
policy statements
• Establish cloud adoption
boundaries
Processes
• Establish processes to
monitor violations
• Adhere to
corporate policies
• Cloud Center
of Excellence
Management
• Identify critical
operations for
business operations
• Map operations
to services
• Analyze services
dependencies
• Create high level view
service dashboards
Monitoring
• Enable data collection
• Identify operations
baseline
• Generate alerts
• Measure Service
Metrics and generate
SLAs
Resiliency
• Enable a resilient
platform
• Recover from failures
with minimal
downtime and
minimum data
loss before
• Evolve to a highly
available platform
Manage and operations
Manage and operations enumerates, implements, and
iteratively reviews related to the expected operational
behavior of the service.
ReadyPlan Adopt
Define
strategy
ManageGovern
Microsoft Cloud Adoption Framework for Azure
Ready
• Azure readiness guide
• First landing zone
• Expand the blueprint
• Best practice Validation
Plan
• Digital estate
• Initial organization alignment
• Skills readiness plan
• Cloud adoption plan
Adopt
Define Strategy
• Understand motivations
• Business outcomes
• Business justification
• Prioritize project
Manage
Business commitments
operations baseline •
Ops maturity
Govern
Methodology • Benchmark
initial best practice •
Governance maturity
Migrate
• First workload migration
• Expanded scenarios
• Best practice validation
• Process improvements
Innovate
• Innovation guide
• Expanded scenarios
• Best practice validation
• Process improvements
Governing Cloud Adoption
The major drivers for
IT Governance
Keep risk at acceptable levels
Maintain availability to systems
and services
Consistently apply policy and
audit compliance
Protect customer data
Objective of this model: Create balance
Control &
Stability
Speed &
Results
Cloud Adoption Framework Governance ModelGovernance End State that fosters trust and builds confidence
Corporate Policy
Cloud Governance
Disciplines
Cloud Governance Team
Making Governance Actionable with Native Tools
• Azure Blueprints
• Azure Policy
• Azure Cost
Management
• Azure Advisor
• Azure Portal
• Azure EA Content
Pack
• Azure Blueprints
• Azure Policy
• Azure Security Center
• Azure Sentinel
• Subscription Design
• Encryption
• Hybrid Identity
• Azure Networking
• Azure Automation
• Azure Blueprints
• Azure Policy
• Azure Monitor
• Azure Advisor
• Resource Manager
Templates
• Resource Graph
• Management Groups
• Azure Blueprints
• RBAC
• Azure AD
• Azure AD B2B
• Azure AD B2C
• Directory Federation
• Directory Replication
• Azure Blueprint
• Azure Policy
• Resource Grouping &
Tagging
• Resource Manager
Templates
• Azure Advisor
• Azure DevOps
• Azure Site Recovery
• Azure Backup
• Azure Automation
Azure Monitor
Integrating 3rd Party Tools
Cost Management 3rd
parties
• HashiCorp
Security baseline 3rd
parties
• Splunk
• HashiCorp Vault
Discovery,
onboarding, and
recovery 3rd parties
• ServiceNow
• HashiCorp
Terraform
3rd party identity
providers
• HashiCorp Vault
Deployment 3rd parties
• Nagios
• HashiCorp
Terraform
• devops tools like
Chef, Puppet, Zabix
Monitoring 3rd parties
• OpsCompass
Release
Predict, don’t guess
We could make educated guesses about future, milestone risks. We can accurately predict those risks per release.
Release Release Release Release Milestone
Release composition
Each release represents a continuum of activities from
planning to completion. Releases often span multiple
iterations of effort or sprints.
During planning, the team should be able articulate a
fairly accurate description of the assets involved, workload
criticality, data classification, deployment approach, and
budget. These may change in the release; but are close
enough for a safe governance prediction.
Release
Risk-Driven EvolutionKeep the big picture in mind, but align tasks based on immediate tangible risks
Governance Evolution
The Cloud Governance Team then asks deeper questions to establish a governance release
plan.
Governance Integration
During release planning, the Cloud Governance Team
seeks to understand the release plan, so they can better
integration.
The following high-level questions can help:
• When will this release be completed?
• What risks are introduced by this plan?
• What needs to change to mitigate the new risks? Release
Plan
Will application criticality in this release impact
policies regarding IT Operations or Cloud
Operations?
Will data classifications in this release impact
policies regarding IT Security?
Will the suggested deployment impact pricing,
planned spend, or cloud budget?
Will the application requirements impact identity
policies or implementation?
Will any of these answers impact configuration
management implementations or require the
implementation of new corporate policies?
Execution of Incremental Governance
Integrating into release cycles
Resources
MS Learn Learning module
Azure
Architecture
Center
Examples, reference architectures,
microservices design, data architectures, app
innovation design guides
MCS
Microsoft Consulting Services offering: Azure
Cloud Foundation
MS Docs Cloud Adoption Framework for Azure
Azure Expert
MSP
Partners already trained and/or with offerings
aligned to Cloud Adoption Framework for Azure
Governance
Benchmark tool
Q&A based tool to assess current and desired
state on cloud governance
Thank You

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Azure Cloud Adoption Framework + Governance - Sana Khan and Jay Kumar

  • 1. Cloud Adoption Framework and Cloud Governance Model
  • 3. 76% of CEOs consider DT their #1 priority Source: PWC CEO Survey Technological advances 76% Demographic shifts 69% Shift in global economic power 58% Resource scarcity & climate change 39% Urbanization 28% Trends that will transform business over the next five years
  • 4. A modernization strategy drives innovation + growth 1The Total Economic Impact™ Of Microsoft Azure Platform-As-A Service, Forrester Consulting, June 2016 3Source: Keystone Strategy interviews Oct 2015 - Mar 2016 80%Administration Remove patching, network setup, firewall configuration Enable application innovation —Forrester TEI of Azure1 With cloud, we collect data we couldn’t before Make personal connections that standout in sea of information —Anheuser-Busch InBev Websites running in minutes Remove the need to wait for servers2 Improve app delivery time by 50%1 Organizations that harness data, the cloud, and AI outperform their peers3 operating margin2x~ additional operating income$100M Data analysis
  • 5. …but change is difficult. We understand this impacts people, culture, and can feel risky. It requires new and disruptive thinking It requires leaders to adapt, take risks, and learn quickly It requires a culture shift from within the organization
  • 6. Modern business in the cloud is the new normal 6 Today’s world reflects a new reality: Technology is ever-present through the cloud, offering easy access to digital services… Capitalizing on this shift is key for the organization’s innovation and growth
  • 7. Microsoft Cloud Adoption Framework for Azure
  • 8. Microsoft Cloud Adoption Framework for Azure Align business, people and technology strategy to achieve business goals with actionable, efficient, and comprehensive guidance to deliver fast results with control and stability. Achieve balance
  • 9. Modular approach, meeting the customer in their journey Building the framework ReadyPlan AdoptStrategy ManageGovern
  • 10. Motivations • Executive mandate • Data Center Exit • Merger and acquisitions • Cost savings • Optimization • Agility • Tech capabilities • Market demands • Geo expansion • Migration • Innovation Define strategy Business outcomes • Fiscal: revenue, cost, profit • Agility: timer to market, provisioning, • Reach: global access, sovereignty • Customer engagement: cycle time, from request to release • Performance: SLAs, Downtime, operations, reliability Business justification • Business case: the cloud is not always cheaper, mirroring is not cloud, servers drive cost analysis • Financial model: Capex/ Opex, ROI, gain, cost avoidance/reduction • Cloud accounting: cost center, procurement, profit center, revenue generating, chargeback First project • Business criteria: workload supported by a BDM • Technical criteria: minimum dependencies and test path, no governance • Qualitative analysis: Current Team analysis Documenting the cloud strategy will help business stakeholders and technicians understand the benefits the organization is pursuing by adopting the cloud. ReadyPlan Adopt Define strategy ManageGovern
  • 11. Plan Cloud adoption plans convert the aspirational goals of the cloud adoption strategy into actions. It will help guide technical efforts, in alignment with the business strategy. ReadyPlan Adopt Define strategy ManageGovern Digital estate • Rationalization: inventory • Quantitative analysis: asset optimized and sized properly • Qualitative analysis: operational process Initial organization alignment • Cloud Strategy Team • Business IT: requirements and needs • IT management operations: traditional IT • Governance: executive sponsor, finance, business leadership, legal, security, HR • Cloud platform vendor: account success team • Cost management • IT-business alignment • Governance MVP Skill readiness plan • Organizational readiness • Governance and security alignment • Initial organization alignment • Building technical skills: business/technical, and certifications • Change management guidance Cloud adoption plan • 5R strategy: rehost, refactor, rearchitect, rebuild, replace • Infrastructure migration: VM, server, database focus • Application innovation: born in the cloud applications, APIs • Data-driven innovation: Focus on data consolidation and analysis
  • 12. Azure readiness guide • Resource management: management groups, subscriptions, resource groups, resources tree hierarchy • Naming Standards • Resource tags Landing zone infrastructure • Network design: Vnet, hybrid, firewall, hub, front door, endpoints • Storage design: disk, file, blobs, CDN • Compute design: VMs, containers, apps, serverless • Data design: Structured/ unstructured Landing zone ID • Identity and access • Role-based access control RBAC • Manage to least privilege Landing zone cost • Costs and billing • Analyze Cloud Costs • Monitor with budgets • Optimize with recommendations • Manage invoices and payments Blueprints • AI • BigData • Hybrid networks • Identity management • IoT • Serverless • SAP • VMs • WebApps • DevOps Ready Ready establishes a cloud foundation or Adoption Target that can provide hosting for any adoption efforts. This should consist of common denominators across 80–90% of cloud adoption. ReadyPlan Adopt Define strategy ManageGovern
  • 13. Adopt: Migrate Cloud adoption will include workloads which do not warrant significant investments in the creation of new business logic. These workloads are candidates for migration to the cloud. ReadyPlan Adopt Define strategy ManageGovern Assess • Evaluate assets and establish a plan • Validate pre-requisites: landing zone, skilling • Drivers: reducing capex, freeing up DC • Quantitative factors: VMs, networking, compatibility • Qualitative factors: process dependencies, critical business events Migrate: rehost • Replicate (lift and shift) on-prem functionality using cloud native technology • Leverage Azure Migration Guide Optimize • Balance performance and price • Deliver the right experience within budget • Resize VM size, resize storage, resize database Secure and manage • Prepare the migrated asset for ongoing operations: security, monitoring, configuration
  • 14. Adopt: Innovate Older apps can take advantage of many of the same cloud-native benefits by modernizing the solution or components of the solution. Modern DevOps invites into the process to create shorter feedback loops and better customer experiences. ReadyPlan Adopt Define strategy ManageGovern Infrastructure abstraction • Cloud native applications built from the ground up optimized for cloud: • Resiliency • Global scale • Agility • Security • Autoscaling Innovate: refactor • Refactoring an application to fit a PaaS/Serverless- based model or refactoring code to deliver on new business opportunities. • Drivers: faster and shorter updates, code portability, greater cloud efficiency (resources, speed, cost) Innovate: rearchitect • Modify existing applications into managed containers to take advantage of cloud native benefits • Drivers: application scale and agility, easier adoption of new cloud capabilities, mix of technology stacks Innovate: rebuild • A new code base is created to align with a cloud-native approach. App Data and AI Services • Drivers: accelerate innovation, build apps faster, reduce operational cost DevOps • Culture • Development • Testing • Release • Monitoring • Management
  • 15. Govern Policy definition ensures consistency across adoption efforts. Alignment to governance/compliance requirements is key to maintain a well-managed cross-cloud environment. ReadyPlan Adopt Define strategy ManageGovern Cost management • Evaluate and monitor cost • Limit IT spend • Scale based on business demand • Create cost accountability Security baseline • Compliance with IT Security requirements • Apply security baseline to all adoption efforts Resource consistency • Consistency in resource configuration • Enforce on boarding, recovery and discoverability practices Identity baseline • Enforce identity and access baseline • Apply role definitions and assignments Deployment acceleration • Centralize templates • Drive consistency and standardization Business risk • Document evolving business risk • Document risk tolerance based on data classification, and application criticality Policy & compliance • Convert risk decisions into policy statements • Establish cloud adoption boundaries Processes • Establish processes to monitor violations • Adhere to corporate policies • Cloud Center of Excellence
  • 16. Management • Identify critical operations for business operations • Map operations to services • Analyze services dependencies • Create high level view service dashboards Monitoring • Enable data collection • Identify operations baseline • Generate alerts • Measure Service Metrics and generate SLAs Resiliency • Enable a resilient platform • Recover from failures with minimal downtime and minimum data loss before • Evolve to a highly available platform Manage and operations Manage and operations enumerates, implements, and iteratively reviews related to the expected operational behavior of the service. ReadyPlan Adopt Define strategy ManageGovern
  • 17. Microsoft Cloud Adoption Framework for Azure Ready • Azure readiness guide • First landing zone • Expand the blueprint • Best practice Validation Plan • Digital estate • Initial organization alignment • Skills readiness plan • Cloud adoption plan Adopt Define Strategy • Understand motivations • Business outcomes • Business justification • Prioritize project Manage Business commitments operations baseline • Ops maturity Govern Methodology • Benchmark initial best practice • Governance maturity Migrate • First workload migration • Expanded scenarios • Best practice validation • Process improvements Innovate • Innovation guide • Expanded scenarios • Best practice validation • Process improvements
  • 19. The major drivers for IT Governance Keep risk at acceptable levels Maintain availability to systems and services Consistently apply policy and audit compliance Protect customer data
  • 20. Objective of this model: Create balance Control & Stability Speed & Results
  • 21. Cloud Adoption Framework Governance ModelGovernance End State that fosters trust and builds confidence Corporate Policy Cloud Governance Disciplines Cloud Governance Team
  • 22. Making Governance Actionable with Native Tools • Azure Blueprints • Azure Policy • Azure Cost Management • Azure Advisor • Azure Portal • Azure EA Content Pack • Azure Blueprints • Azure Policy • Azure Security Center • Azure Sentinel • Subscription Design • Encryption • Hybrid Identity • Azure Networking • Azure Automation • Azure Blueprints • Azure Policy • Azure Monitor • Azure Advisor • Resource Manager Templates • Resource Graph • Management Groups • Azure Blueprints • RBAC • Azure AD • Azure AD B2B • Azure AD B2C • Directory Federation • Directory Replication • Azure Blueprint • Azure Policy • Resource Grouping & Tagging • Resource Manager Templates • Azure Advisor • Azure DevOps • Azure Site Recovery • Azure Backup • Azure Automation Azure Monitor
  • 23. Integrating 3rd Party Tools Cost Management 3rd parties • HashiCorp Security baseline 3rd parties • Splunk • HashiCorp Vault Discovery, onboarding, and recovery 3rd parties • ServiceNow • HashiCorp Terraform 3rd party identity providers • HashiCorp Vault Deployment 3rd parties • Nagios • HashiCorp Terraform • devops tools like Chef, Puppet, Zabix Monitoring 3rd parties • OpsCompass
  • 24. Release Predict, don’t guess We could make educated guesses about future, milestone risks. We can accurately predict those risks per release. Release Release Release Release Milestone Release composition Each release represents a continuum of activities from planning to completion. Releases often span multiple iterations of effort or sprints. During planning, the team should be able articulate a fairly accurate description of the assets involved, workload criticality, data classification, deployment approach, and budget. These may change in the release; but are close enough for a safe governance prediction. Release Risk-Driven EvolutionKeep the big picture in mind, but align tasks based on immediate tangible risks
  • 25. Governance Evolution The Cloud Governance Team then asks deeper questions to establish a governance release plan. Governance Integration During release planning, the Cloud Governance Team seeks to understand the release plan, so they can better integration. The following high-level questions can help: • When will this release be completed? • What risks are introduced by this plan? • What needs to change to mitigate the new risks? Release Plan Will application criticality in this release impact policies regarding IT Operations or Cloud Operations? Will data classifications in this release impact policies regarding IT Security? Will the suggested deployment impact pricing, planned spend, or cloud budget? Will the application requirements impact identity policies or implementation? Will any of these answers impact configuration management implementations or require the implementation of new corporate policies? Execution of Incremental Governance Integrating into release cycles
  • 26. Resources MS Learn Learning module Azure Architecture Center Examples, reference architectures, microservices design, data architectures, app innovation design guides MCS Microsoft Consulting Services offering: Azure Cloud Foundation MS Docs Cloud Adoption Framework for Azure Azure Expert MSP Partners already trained and/or with offerings aligned to Cloud Adoption Framework for Azure Governance Benchmark tool Q&A based tool to assess current and desired state on cloud governance

Notas del editor

  1. Digital transformation: Technology is omnipresent. It’s shaping how businesses plan for innovation and growth within their markets. The importance of digital transformation is urgent; Since 2000, 52% of Fortune 500 companies are gone due to digital disruption. We see companies responding by creating digital strategies across four core areas: engaging their customers, empowering their employees, optimizing their operations, and transforming their products. Everyone is aware of how important this is. Look at a company like Uber for example. They’ve created a digital model for the taxi industry that has allowed them to surpass every other taxi company by double or more, recently valued at $62.5 Billion. They’ve created a significant shift in an industry that has been largely untouched for decades Why is this transformation important? Let’s take a look at the next few years before us… There are huge demographic shifts , changes in economic power, impact of climate changes and rampant urbanizations happening across the globe. This calls for highly resilient computing requirements that can adapt to every market change with minimal lag, Cloud provides a scalable, highly available resilient architecture that helps companies to adapt the changing demands of the global transformation,. Key Business Drivers for Transformation Modernization - Improving customer and employee experiences Transformation - Evolving how businesses operate and interact with the market Growth - Scaling products and services to meet ever growing business needs Business Returns - IT must rapidly produce measurable business returns to stay relevant
  2. Cloud platforms are growing and evolving at tremendous pace with market driven demand, Starting the traditional lift and shift migration, companies are adopting modernization approaches, harnessing the platform features provided by cloud. Infrastructure services provides economies of scale and adaptation of an Opex model on long term optimization of total cost of ownership. However, modern cloud provides easy to use platform as a service capabilities that allows customers to worry about the application and not the infrastructure., This greatly reduces the maintenance efforts such as patching and extensive security configuration and frees up the customer to work on the important problems that are pertinent to a successful business. A modern cloud also provides analytical and cognitive tools that help create intelligent apps that delight with data-driven experiences. Go quickly from concept to release with Azure data services and artificial intelligence, from image recognition to bot services. This enhances personal connection of users and help applications to stand out in the vast sea of information and tools available in the market.
  3. Changes are challenging, Moving from a traditional on-premise to cloud is not simple. It is a marriage of people, culture, processes etc. and it can be overwhelming and can feel risky. The goal of the Cloud Adoption Framework to is make this change as smooth as possible. The CAF provides an established blueprint to drive cloud adoption using tested practices. We will discuss more in the upcoming slides.
  4. The cloud fundamentally changes how enterprises procure and use technology resources. Traditionally, enterprises assumed ownership of and responsibility for all aspects of technology, from infrastructure to software. By moving to the cloud, enterprises can provision and consume resources only when they're needed. Although the cloud offers tremendous flexibility in design choices, enterprises need a proven and consistent methodology for adopting cloud technologies. The Microsoft Cloud Adoption Framework for Azure meets that need, helping guide decisions throughout cloud adoption. However, cloud adoption is only a means to an end. Successful cloud adoption starts well before a cloud platform vendor is selected. It begins when business and IT decision makers realize that the cloud can accelerate a specific business transformation objective. The Cloud Adoption Framework can help them align strategies for business, culture, and technical change to achieve their desired business outcomes. The Cloud Adoption Framework provides technical guidance for Microsoft Azure. Because enterprise customers might still be in the process of choosing a cloud vendor, the framework provides cloud-agnostic guidance for strategic decisions whenever possible. To recap, Cloud Computing is the new normal Technology is ever-present thru the cloud and companies are moving to this model rapidly Capitalizing on this shift is essential for organization’s innovation and growth,
  5. What we have heard from customers is that we help drive a structured approach to transform their business leveraging the cloud. In July 2018, we released the Cloud Operating Model (COM). The COM was a guide which helped customers understand the WHAT and the WHY of digital transformation, we released 2 versions of the COM, a 10-page executive summary and the full 100-page version. This helped customer get a sense of all the areas which needed to be addressed, business strategy, culture strategy and technology strategy. What was not included in the COM was the specific HOW TO’s, this left customer’s asking the question, “Where to from here”. With this gap many of our field teams began building their own models and engagement. Whilst directionally accurate, each team was saying something slightly different which ultimately led to broader customer confusion. In October 2018, we began to take stock of all the models which had proliferated across our org, we found roughly 60 different cloud adoption models. At this time, a cross-Microsoft team was established to build on all of that success by aligning all of that great guidance. This culminated in the creation of a single model, Microsoft Cloud Adoption Framework for Azure (CAF), with the intention of helping customers understand the WHAT, WHY and provide unified guidance on the HOW from Microsoft to help them accelerate their cloud journey. Our framework is the best one - The reason why our CAF is better is it encompasses people process and technology. We evolved our strategy continuously and published recently. So, our framework is the most advanced and relevant. The Cloud Adoption Framework helps customers undertake a simplified cloud journey, in three main stages (Plan, Ready and Adopt) preceded by a business strategy phase, and surrounded by an ubiquitous Operate phase expanding through the cloud adoption journey. To be successful in adopting the cloud, organizations must prepare its people, technology and processes to be ready for this digital transformation. The framework coves end-to-end guidance covering each of these aspects broken down into the adoption journey phases:
  6. Strategy: Define business justification and expected outcomes. The three key steps in Strategy phase include: 1) understanding your motivations to move to cloud, 2) documenting desired business outcomes and 3) creating your business justification Plan: Align business outcomes to actionable technology backlogs. Planning consists of three areas of early stage planning activities: 1) understanding your current state of digital assets 2) identifying workloads to move/create in the cloud, 3) creating cloud adoption plan based on current digital estate. Ready: Prepare the people, culture and environment for change. There are 2 key components in Ready: 1) creating a skills readiness plan across roles and functions, 3) setting up the cloud environment. Adopt: Implement the desired changes across IT and business process helping customers realize their business, technology and people strategies. It includes several areas of work that will depend on what the organization is actually implementing. This will include 4 main areas: 1) workloads and assets migration, 2) apps and data modernization, 3) cloud governance, 4) assets and workloads management and operation in the cloud. Operate: Govern and manage resources, people and business process. This phase entails 2 steps: 1) defining governance solutions for your cloud environment and 2) managing your cloud environment allowing it to grow and adapt to your changing business needs
  7. Understand motivations There are many reasons and motivations for cloud adoption and understanding them is key to developing an effective cloud adoption strategy. Classify your motivations: Your motivations for cloud adoption will likely fall into multiple categories. As you're building the list of motivations, trends will likely emerge. Motivations tend to be associated more with one classification than with others. Use the predominant classification to help guide the development of your cloud adoption strategy. Motivation Driven Strategies – Migration and Innovation Migration: Reduction in vendor or technical complexity, Optimization of internal operations, Increase in business agility, Preparation for new technical capabilities, Scaling to meet market demands, Scaling to meet geographic demands Innovation: Preparation for new technical capabilities, Building new technical capabilities, Scaling to meet market demands, Scaling to meet geographic demands, Improved customer experiences and engagements, Transformation of products or services, Market disruption with new products or services Identify desired business outcomes Establish clear business outcomes that align with your motivations. Use this template to align stakeholders and decision makers on deciding which outcomes to prioritize. The most successful transformation journeys start with a business outcome in mind. Cloud adoption can be a costly and time-consuming effort. Fostering the right level of support from IT and other areas of the business is crucial to success. The Microsoft business outcome framework is designed to help customers identify business outcomes that are concise, defined, and drive observable results or change in business performance, supported by a specific measure. Associate Outcomes by Strategy – Fiscal, Reach, Customer Engagement, Performance etc. Prepare for conversations with different personas The following are a few business outcomes that tend to trigger conversations with various personas: Finance leadership: Increase profitability while driving compliance. Marketing: Acquire and retain customers, build reputation. Sales: Accelerate sales, improve customer lifetime value. Human Resources: Retain, recruit, and empower employees. Define your business justification Define your business case and create a financial model to project the business impact of your cloud adoption strategy. Cloud migrations can generate early return on investment (ROI) from cloud transformation efforts. But developing a clear business justification with tangible, relevant costs and returns can be a complex process.. Dispel cloud migration myths such as Cloud is always cheaper, Everything should go to cloud, Mirroring my on-premise environment will save money, Opex is always better than Capex, Mo ving to cloud is like flipping a switch Estimate Migration specific initial investment Estimate Migration specific deltas Estimate ROI First Project There's a learning curve and a time commitment associated with cloud adoption planning. Even for experienced teams, proper planning takes time: time to align stakeholders, time to collect and analyze data, time to validate long-term decisions, and time to align people, processes, and technology. In the most productive adoption efforts, planning grows in parallel with adoption, improving with each release and with each workload migration to the cloud. It's important to understand the difference between a cloud adoption plan and a cloud adoption strategy. You need a well-defined strategy to facilitate and guide the implementation of a cloud adoption plan. First project criteria Your first adoption project should align with your motivations for cloud adoption. Whenever possible, your first project should also demonstrate progress toward a defined business outcome. Expectations This project is a source of learning. This project might result in production deployments, but it will probably require additional effort first. The output of this project is a set of clear requirements to provide a longer-term production solution. Examples Critical Business Events – use tools like ASR would be a good pilot project Projects that satisfy and exemplify migration motivations, Innovation motivations
  8. The following exercises will help you document your technology strategy. This approach captures prioritized tasks to drive adoption efforts. The cloud adoption plan then maps to the metrics and motivations defined in the cloud adoption strategy. Digital estate Rationalize Digital Estate: Cloud rationalization is the process of evaluating assets to determine the best approach to hosting them in the cloud. After you've determined an approach and aggregated an inventory, cloud rationalization can begin. Cloud rationalization discusses the most common rationalization options. A thorough inventory of assets, including applications, software, hardware, operating systems, and system performance metrics, is required for completing a full rationalization by using traditional models. The five Rs of rationalization: Rehost, Refactor, Rearchitect, Rebuild and Replace. Quantitative analysis: In the decision tree, quantitative questions drive the first layer of decisions. Common questions include the following: Is the asset in use today? If so, is it optimized and sized properly? What dependencies exist between assets? These questions are vital to the classification of the inventory. Qualitative analysis: The next set of decisions requires human intelligence in the form of qualitative analysis. Often, the questions that come up here are unique to the solution and can be answered only by business stakeholders and power users. These decisions typically delay the process, slowing things down considerably. This analysis generally consumes 40 to 80 FTE hours per application. Initial organization alignment The most important aspect of any cloud adoption plan is the alignment of people who will make the plan a reality. No plan is complete until you understand its people-related aspects. True organizational alignment takes time. It will become important to establish long-term organizational alignment, especially as cloud adoption scales across the business and IT culture. Full organization alignment is not a required component of the cloud adoption plan. However, some initial organization alignment is needed. To create a balance between speed and control, we recommend that during cloud adoption, at a minimum, you have people accountable for cloud adoption and cloud governance. This might be a team of people sharing responsibilities for each of these areas, or capabilities. It might also be individual people who are both accountable for the outcomes and responsible for the work. In either scenario, cloud adoption and cloud governance are two capabilities that involve natural friction between moving quickly and reducing risks. Here's how the two teams fit together: Skill Readiness Plan The Cloud Adoption Framework guides customers through the full adoption lifecycle. Throughout this framework, customers are provided opportunities to build necessary skills. Strategy and Plan- Develop the skills needed to prepare an actionable migration plan. Develop Business Justification and Business Planning Skills Ready - Develop skills to prepare the business, culture, people and environment for the upcoming changes Adopt - Develop the technical skills to implement cloud migration plan i.e., migrate and innovate Operate – Develop the skills for governance and operations Available tools - Microsoft Learn, Enterprise Skills Initiative, Cloud Skills Challenge Cloud Adoption Plan Align plan for each of the identified workloads – in terms of the 5 Rs of cloud rationalization exercise At each phase of the IT industry's history, the most notable changes have often been marked by changes in staff roles. Capture concerns, Identify gaps and partner across teams Ensuring proper support for the translated roles is a team effort. To act on this guidance, review the organizational readiness introduction to identify the right team structures and participants. Inventory and rationalize your digital estate based on assumptions that align with motivations and business outcomes. Initial organizational alignment Establish a plan for initial organizational alignment to support the adoption plan. Skills readiness plan Create a plan for addressing skills readiness gaps. Cloud adoption plan Develop a cloud adoption plan to manage change across the digital estate, skills, and organization.
  9. Azure Readiness Guide Ensure that the environment is prepared for readiness Sketch your playground Create an organizational hierarchy and subscription management Create naming standards and organize into resource groups Plan for resource tagging– start using the tagging as a metadata for every resource for searchability and cost breakdown view Landing Zone Infrastructure Migration landing zone is a term used to describe an environment that has been provisioned and prepared to host workloads being migrated from an on-premises environment into Azure. A migration landing zone is the final deliverable of the Azure setup guide. This article ties together all of the readiness subjects discussed in this guide and applies the decisions made to the deployment of your first migration landing zone. Landing Zone Considerations Migration tools Logging and Monitoring Networking Policies Subscription Design Management Groups Resource Group Data Storage Naming Standards Compute Resources Landing Zone Id Identity and RBAC Landing Zone Id Cost Management Budgeting Cost Analysis and Reporting Invoices and Payment Enterprise Agreements Blueprints Blueprints are a declarative way to orchestrate the deployment of various resource templates and other artifacts such as: Role Assignments Policy Assignments Azure Resource Manager templates Resource Groups
  10. Assess In an ideal migration, every asset (infrastructure, app, or data) would be compatible with a cloud platform and ready for migration. In reality, not everything should be migrated to the cloud. Furthermore, not every asset is compatible with cloud platforms. Before migrating a workload to the cloud, it is important to assess the workload and each related asset (infrastructure, apps, and data) Use Azure Migrate or third-party Assessment tools such as Cloudamize, Zerto, Carbonite, Movere, Cosmos DB Partners… Use Project planner tools such as Microsoft Planner, Project, Teams and Azure DevOps Rehost Once the assessment is done, use lift and shift tools Azure Migrate Azure Site Recovery (ASR) Azure Database Migration Service Data Migration Assistant SQL Server Migration Assistant Database Experimentation Assistant Cosmos DB Migration tool Optimize Migrated Assets Use Azure Monitor to review performance Balance and resize virtual machines Use Reserved Instances Resize Storage and SQL Databases Secure and Manage Use Azure Monitor, set up logging, alerts and notifications Use Azure Security Center Use Service Health for overviews Use Azure Advisor for best practices and actionable insights
  11. Innovate with Azure Tool Chain. Some of the Digital Invention articles in Azure Tool Chain includes: Democratize data: Tools for sharing data to solve information-related customer needs Engage via apps: Tools to create apps that engage customers beyond raw data Empower adoption: Tools to accelerate customer adoption through digital support for your build-measure-learn cycles Interact with devices: Tools to create different levels of ambient experiences for your customers Predict and influence: Tools for predictive analysis and integration of their output into applications Use Azure Architecture Reference Guide to drive innovation https://docs.microsoft.com/en-us/azure/architecture/architectures/? Embrace DevOps practices early
  12. Corporate policies: Corporate policies drive cloud governance. The governance guide focuses on specific aspects of corporate policy: Business risks: Identifying and understanding corporate risks. Policy and compliance: Converting risks into policy statements that support any compliance requirements. Processes: Ensuring adherence to the stated policies. Five Disciplines of Cloud Governance: These disciplines support the corporate policies. Each discipline protects the company from potential pitfalls: Cost Management Security Baseline Resource Consistency Identity Baseline Deployment Acceleration – Time to market
  13. Management Considerations: Business alignment Define criticality Understand business impact Establish business commitments Management disciplines – Monitoring and Resiliency Inventory and visibility Operational compliance Scalability and Availability Protect and recovery Platform operations Workload operations
  14. Summary of the CAF journey from the previous slides captured… For recap
  15. Governance is about meeting strategic objectives (performance) while meeting legal and regulatory, contractual and other obligatory requirements often supported by policies (conformance). The goal is to achieve both in a balanced way.
  16. Started with notion that the value of cloud services (speed, agility, innovation, cost, security) is often negatively impacted by existing/legacy enterprise IT processes and practices (Legacy doesn’t work) The cloud provides unprecedented agility and scale. Since it is now way easier to deploy resources by different people across the organization, it becomes more difficult to have control over environments and applications. Today, governance is done through manual processes, often written documentation, and a lot of approval processes. This means that if you implement governance then development speed and agility go down. They are sort of opposing forces. Azure provides you a set of governance capabilities that are fully embedded on the Azure platform to provide control without losing speed.
  17. The Cloud Adoption Framework governance model identifies key areas of importance during the journey. Each area relates to different types of risks the company must address as it adopts more cloud services. Within this framework, the governance guide identifies required actions for the cloud governance team. Along the way, each principle of the Cloud Adoption Framework governance model is described further. Broadly, these include: Business risks: Identifying and understanding corporate risks. Policy and compliance: Converting risks into policy statements that support any compliance requirements. Processes: Ensuring adherence to the stated policies. Five Disciplines of Cloud Governance: These disciplines support the corporate policies. Each discipline protects the company from potential pitfalls: Cost Management Security Baseline Resource Consistency Identity Baseline Deployment Acceleration Essentially, corporate policies serve as the early warning system to detect potential problems. The disciplines help the company manage risks and create guardrails.
  18. What native Azure features can we use to build the Governance Model?
  19. What third parties can be used to accomplish similar goals?
  20. The Governance Framework is evolved based on risk identification and actively bridging the risks. The Minimum Viable Product for Governance will be evolved thru the releases.
  21. Every Release will strengthen the Governance Model and incrementally develop on top of the previous governance model. A MVP is evolved and that is identified as the baseline governance model. Depending on identification on additional risks new governance practices will be added to MVP and adopted by the enterprise. The ability to respond rapidly to changing risks empowers the cloud governance team to engage in new ways. The cloud governance team can join the cloud strategy team as scouts, moving ahead of the cloud adoption teams, plotting routes, and quickly establishing guardrails to manage risks associated with the adoption plans. These just-in-time governance layers are known as governance iterations. With this approach, governance strategy grows one step ahead of the cloud adoption teams.
  22. Learning Resources