It is an organized activity of increasing the knowledge & skill of people for a definite purpose.

1. TRINITY INSTITUTE OF PROFESSIONAL STUDIES
Sector – 9, Dwarka Institutional Area, New Delhi-75
Affiliated to Institution of G.G.S.IP.U, Delhi
BBA HRM-202
Assistant Professor
Ratika Malhotra

2. TRINITY INSTITUTE OF PROFESSIONAL STUDIES
Sector – 9, Dwarka Institutional Area, New Delhi-75
• It is an organized activity of increasing the
knowledge & skill of people for a definite
purpose.
• It bridge the gap between job requirement &
employee competence.
• Development is a systematic process of
learning & growth by which managerial
person gain & apply knowledge, skills, attitude
& insight to manage work effectively.
TRAINING & DEVELOPMENT

3. TRINITY INSTITUTE OF PROFESSIONAL STUDIES
Sector – 9, Dwarka Institutional Area, New Delhi-75
Difference between Training &
Development

4. TRINITY INSTITUTE OF PROFESSIONAL STUDIES
Sector – 9, Dwarka Institutional Area, New Delhi-75
Methods of Training

5. TRINITY INSTITUTE OF PROFESSIONAL STUDIES
Sector – 9, Dwarka Institutional Area, New Delhi-75
.
• .
The Classic Training System
Needs assessment
Organizational analysis
Task/ KSA analysis
Person analysis
Development
of criteria
Training objectives
Selection & design
of training program
Training
Use of
evaluation models
Training Validity
Interorganizational
Validity
Intraorganizational
Validity
Transfer Validity

6. TRINITY INSTITUTE OF PROFESSIONAL STUDIES
Sector – 9, Dwarka Institutional Area, New Delhi-75
.
.
Training Needs Assessment
 Organizational Analysis
 Examines systemwide factors that effect the transfer
of newly acquired skills to the workplace
 Person Analysis
 Who needs what kind of training
 Task Analysis
 Provides statements of the activities and work
operations performed on the job

7. TRINITY INSTITUTE OF PROFESSIONAL STUDIES
Sector – 9, Dwarka Institutional Area, New Delhi-75
Training Objectives
• Formal description of what trainee should be able
to do after training
• Objectives
– Convey training goals
– Provide a framework to develop course content
– Provide a basis for assessing training achievement
• Characteristics of effective objectives
– Statement of desired capability or behavior
– Specify conditions under which behavior will be
performed
– State the criterion of acceptable performance

8. TRINITY INSTITUTE OF PROFESSIONAL STUDIES
Sector – 9, Dwarka Institutional Area, New Delhi-75
.
• .
Considerations in Training Design
 Designing a learning environment
 Learning principles
 Trainee characteristics
 Instructional techniques

9. TRINITY INSTITUTE OF PROFESSIONAL STUDIES
Sector – 9, Dwarka Institutional Area, New Delhi-75
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.
Phases of Skill Acquisition
Acquiring
Declarative
Knowledge
Knowledge
Compilation
Back
Procedural
Knowledge

10. TRINITY INSTITUTE OF PROFESSIONAL STUDIES
Sector – 9, Dwarka Institutional Area, New Delhi-75
Kirkpatrick’s Evaluation Criteria
• Level 1 – Reaction
– Did trainees like the training and feel it was useful
• Level 2 – Learning
– Did trainees learn material stated in the objectives
• Level 3 – Behavioral
– Are trainees using what was learned back on the
job
• Level 4 – Results
– Are benefits greater than costs