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Generating Quality Data through
Collaborative Research with an ACO: 

Bridging the Gap to the Unmet Needs of Patients
!
Todd Berner MD
Director, Health Economics & Clinical Outcomes
Research
Astellas Scientific and Medical Affairs
!
2nd Partnering with ACOs Summit
May 29, 2013
Muller RW, ECRI Institute Conference 11.28.2012
Number of public and private ACOs is growing
Muhlestein D Health Affairs Blog “Continued Growth Of Public And Private Accountable Care Organizations” February 19,
2013
➢106 new ACOs join CMS Medicare Shared Savings Program (MSSP) January
2013
➢Total number of CMS MSSP ACOs more than 250
➢Covering 4 million Medicare beneficiaries
Number of public and private ACOs is growing
Muhlestein D Health Affairs Blog “Continued Growth Of Public And Private Accountable Care Organizations” February 19,
2013
➢Medicare ACOs only tell part of the story- ACO growth has
continued apart from the Medicare program with 428 total ACOs
now existing in 49 states
Number of public and private ACOs is growing
Muhlestein D Health Affairs Blog “Continued Growth Of Public And Private Accountable Care Organizations” February 19, 2013
Number of public and private ACOs is growing
➢Physician groups and hospital systems have become
the largest backers of ACOs
ACOs
Physician Groups
Hospital Systems
Insurers
Community Based47%
44%
7.5%
1%
Muhlestein D Health Affairs Blog “Continued Growth Of Public And Private Accountable Care Organizations” February 19, 2013
Improving Population Outcomes 

through the Triple Aim™
Improved Outcomes
Transforming Care Delivery
•
Transformation
of Care
Accountable
Care
Payment
Models
Primary
Care
Snyder R, ECRI Institute Annual Conference Nov 28,2012
EMR
BestPractices
The Train has left the station…..
FEE FOR SERVICE TO INTEGRATED CARE, NEW PAYMENT MODELS AND RISK
Listening to the Patient Voice in Research
Starting with the End in Mind
• Goal is to:
• Disseminate valued information regarding
effectiveness and cost of care to payers and/
or policy makers
Easy to say,
harder to
do.
“When you come to a wall that is too high
to climb, throw your hat over the wall,
and then go get your hat.”
!
!
-Old Irish Adage


Value Information= Valued Information



• Disseminate valued information regarding
cost-effectiveness to payers and/or policy
makers
• Real World Evidence Development
• Follows from clinical findings, real-world
observations
– Retrospective data studies
– Models of care
– Prospective observations
– PROs “Value is in the
eyes of the
Beholder”
Efficacy
14
Real World Evidence
Effectivene
ss
Real World Evidence:

Efficacy vs. Effectiveness
Example-
➢ Overactive Bladder (OAB)
• RCT data
• Extremely high placebo response rates
• Difficult to show efficacy for drug compared to placebo
• It is essentially all non-pharmacologic therapy compared
to non-pharmacologic therapy + drug
• Real World data
• All of the behavioral, non-pharmacologic intervention
associated with the RCT moves over to the drug side of
the ledger
• This becomes a comparison of activated, engaged Rx
recipients vs. those with just an Rx
Identifying the various Stakeholders
Identify the Value to Manufacturer: 

Match to needs of your audience
• Align corporate needs with customer
needs
• Look for cost centers that are causing
‘pain’
• Evaluate quality measures for ‘real world
relevance’
• Identify large patient populations with
suboptimal treatment Ask
them!
Ask Them! … the details
• Uncovering the true needs
• In this changing landscape, they may not have
a clear idea
• Use therapeutic expertise to generate ideas
• Build on those ideas they do have
• But this might not be enough
• May need to actually work together to figure it
out
The
“We don’t have
the bandwidth ”
Challenge
Winning under reform:

Critical success factors
▪ High quality; reduce costs
▪ Ability to aggregate clinical capabilities and deliver
evidence-based care
▪ Access to capital
▪ Ability to aggregate lives
▪ Physician / Hospital alignment
▪ Ability to aggregate and analyze data
▪ Ability to engage consumers
▪ Manage transition with one foot in FFS and
stepping into risk-based contracting
▪ Ability to manage risk
▪ Understand benefit design
Opportunities for ACOs to Better Manage
Costs
• Consider distinctions among medications
• Acquisition costs
• Utilization
• Overall medical costs
• Identify interventions
• Utilization management strategies
• Drug formulations
• Best practices for risk management
• Care coordination




Complexities of Defining Quality



• Measurement Challenges
• Disparate data sources needed
• What data should be reported that will be
useful to stakeholders?
• to achieve behavior change
• for patient choice
• for payer market decisions
• Criteria for Outcome Measures
• Risk adjustment
• Capture few unintended consequences
Quality Metrics

Benefit from a focused clinical set of proven,
evidenced-based process and outcome
measures that are most likely to drive quality
outcomes and have utility for patients
•Tie to the power of payment policies
•Appreciate that clinical measures not credible
to clinicians don’t get measured well, nor do
they result in quality improvement
•Many measures may not even contain the
information needed to make QI changes
Evidenced Based Solutions

Measurement is not the endpoint
•Need to find ways to improve on performance,
using tested proven solutions that are
sustainable because they are imbedded into
practice & are widely accepted
• Bring process improvement into solutions
• Solutions must be customizable to setting
• Improvements must be able to be measured to
know if they work and at what cost
What Does Good Look Like?

Toward Continued Excellence
• More patient-centered care
• More predictable outcomes
• Low tolerance for unwarranted deviations
from the norm
• Collective Mindfulness
• Greater efficiencies, less waste
• More appropriate/evidence based care that
meets shared expectations
• Evolving “Learning” Systems
Innovation Life Cycle and the ‘O’ Gap
Focus of the Chronic Pain

Collaborative Intervention
• Reduce costs and improve outcomes in the chronic
opioid utilization population across the continuum care
• Patients using opioids have been documented to be especially
difficult to manage, and their care can be costly and
complicated
• ACOs and continuum of care systems are in a particularly
challenging arena as they must work within a capitated
environment while improving the quality of care
• Systems with significant ownership in PCP and Specialty
Practices are at significant advantage to capitalize on shared
savings programs
• The chronic pain population is growing in size and the burden of
care is increasing. There are more patients with chronic pain in
the U.S. than with heart disease, stroke, diabetes and cancer
combined (IOM 2011)
12-Month Chronic Opioid Utilization in 

Patients with Chronic Disease
0%
7%
13%
20%
26%
COPD Cancers Diabetes CKD CHF
COPD Cancer
Diabetes CKD
CHF
Roberts M, Mapel D, Hartry A, Thomson H
Ann Am Thoracic Soc 2013 (in press)
N=7952 N=4584 N=1694N=1841 N=6594
The Imperative to Remain Relevant

• Premier Research and Endo each had a
desire to forge a new type of
relationship to answer questions of
relevance to ACOs
Working Together
• Relationship with an entity that can
access the kind of data that’s important
to the questions you’re trying to answer
!
• In our case – we wanted to demonstrate
that some simple changes in pain
medication management could make an
important difference in system costs
Working Together: 

The Component Parts
• Patient Centeredness
• Population Health
• System Level Accountability
• Leveraging Risk/Incentives
“Nothing happens in our
business until a Doctor
writes a prescription”
The old days are over ,
the old ways have
evolved…..
!
• Hospitals | Health Systems
• Medical and Quality Leadership
• C-suite Executive sponsorship
• IT collaboration
!
• Sponsor
• Manufacturer- R&D, Outcomes
!
• Facilitating Entity
• Research
• Analytics
• Population Health
!
• Subject Matter Experts
• KOLs
Collaborative Participants
Define the scope of the solution
Nexus between what’s important to
Manufacturer and what’s important to Health
Systems
• Use best practices- be on the clinical cutting
edge
• Keep in mind the need for cost containment
• You’re gonna want to more than you really can
do
• Start with seemingly reasonable goals and be prepared
to pare those down to Actually reasonable goals
Developing the change package
Our hypothesis
Manufacturer’s deep understanding of therapeutic
area
Facilitator’s deep understanding of Healthcare and
Health Systems
Informed by Subject Matter Experts
Moderated by cooperating sites
• Personnel and Resources
• Institutional Strategies The Centrality
(and untapped
opportunity)
to Utilize Pharmacists
Negotiating Process
• Co-develop the change package
• Facilitator + Manufacturer in collaboration
• Outline it in pencil
• Modify based on specific needs and
realities once site leads are engaged
• Not all sites have the same system or data
capabilities
Iron bar becomes
an Iron Triangle!
Collaborative methodology
ACCELERATING IMPROVEMENT
©Premier Inc. 2012
Performance Improvement Research Collaborative Model: Disease State
Level Collaboration
©Premier Inc. 2012
EFFECTIVENESS
Does the change package affect the
clinical outcomes of the patients in the
intervention group?
SAFETY
Does the change package impact the
safety of the care provided to
patients?
PROCESS
How does the intervention / approach
affect procedure choice, concomitant
medications and devices?
CHANGE PACKAGE SUCCESS: 
Do the control and intervention cohorts compare in terms of
outcomes, clinical success, patient, experience, resource
utilization and duplication of best practices into multiple
settings?
RISK | BENEFIT
What patients are most
likely to benefit? 
What risks, behaviors
and comorbidities
predispose for
selection?
COST / PERFORMANCE
How does the change
package affect patient
outcomes, and health
care resource
utilization? 
Was total cost of care
appreciated?
Measuring Success:

Applying a Patient-Centric Framework to Determine the Value of the Intervention
©Premier Inc. 2012
Expert
Advisory
Panel
Meeting
Training &
Alignment Outcomes
Analysis
Outcomes Measured (these are identified by stakeholders which
are represented in the ACO Chronic Pain Core Team
	

 ∗ Reduced Number of Drug Interactions
	

 ∗ Improved Readmission Scores
	

 ∗ Fewer Health Care Resources Used
* Replicable Process Improvement
Pilot: Chronic Pain Improvement Model Example
!
ACO Chronic Pain Core
Team Established:
Represents all
Stakeholders
Expert Ad Panel is to
guide work of team
and are representative
subject matter experts
in chronic pain
Quantitative Data
Captured in EMR and
Premier Data Base
Change
Package &
Supporting
Data
Provided
1 2 3
Maintaining:
Improvement: Best
practice
finalizations.
!
Spread:
National Sprint
Initiatives via
WebEx
Dissemination
through
agencies,
healthcare
networks and
pubs.
Each PDSA (plan, do, study, act) Phase is Informed
by the Learning Session Preceding It and Lasts 90
Days
Training &
Alignment
©Premier Inc. 2012
Pharmacist
Intervention
Targeted
Medication
Review
Opioid Risk
Assessment Tool
PCP
Communication
SAO only use
Acetaminophen
toxicity
(for discussion)
Quality
Improvement
Cost
Reduction
Chronic Pain Collaborative Intervention
CYP450 interaction
exposure-
Eliminate pDDI
Medication
Reconciliation
Inclusion Criteria:
1. 60/75 day opioid use
2. Insurance Coverage:
All
3. PCP belongs to ACO or part
of hospital owned group*
Exclusion Criteria:
1.Patient has no PCP
2. PCP is not part of an ACO or a
hospital owned physician group
Population: Non-admitted Emergency Department Patients
Study Period: 180 Days
•90-day initial data collection
•90-day secondary data collection/
follow-up
Pharmacy Resident
- 90-Day
Follow-up
Chronic Pain Performance Improvement Research Collaborative:
Phase I Phase II
!
Pilot ACOs recruited!
Preliminary Predictive
Model Applied to hospital
specific data!
Considerations for Data
collection:!
Admits w/72 hours!
Resource Utilization!
Costs!
Readmits w/I 30 days!
Continued High Risk
Practices!
!
Initial Statistical Analysis Plan
Developed!
!
!
Phase III Phase IV
Research: Burden of Illness &!
Predictive Model Blue Print
Project Phases
Work Products Completion
Recruit Hospital Pilots &!
Faculty/Design !
Change Package
Implement Change Package !
in Pilots &!
Collect Data
Disseminate Best Practices!
learned & !
“Sprint” Through alliance
Kick- Off Meeting and
Learning Sessions
Conducted for 3-4 Hospital
Pilots:!
Data elements and
collection methodology
finalized!
!
Outcomes collected and
analyzed!
!
Publication and
Dissemination Plan
Approved!
!
Meeting to train Pharmacy
Residents at participating
institutions!
!
Analyze Align Implement Spread
!
Burden of Illness Study
completed to address chronic
pain patients across
continuum of care; Premier
creating comprehensive
comparative analysis of
chronic pain DDE
determinants!
!
SME’s recruited and on
contract for change package
draft!
!
Initial design session for
Change Package conducted!
!
!
Partnering with Endo Pharmaceuticals, SMEs from Brigham and Women’s Hospital, Saint Louis University, Drexel
University School of Medicine and Premier Hospital Systems to deliver improved care at a reduced cost.
!
Kick Off Meeting for National
Sprint Series and Speaking
Events!
!
Best Practices Posted!
!
Final Publications Submitted!
!
!
!
!
!
Emergency Department Analyses:

9,214 Patients
Retrospective Study Results: 

How Likely are Suboptimal Medication Practices to be Resolved After an ED Visit?
Suboptimal Medication Practices
!
!
!
!
!
Any Pre-ED
Suboptimal
Medication
Practice
Any Post-ED Suboptimal Medication Practice
Discharged with
Suboptimal med
practice
Discharged without
Suboptimal med
practice
Total
Yes
(Suboptimal med
practice present)
8007 (96%) 532 (4%) 8539 (93%)
No
(Suboptimal med
practice not
present)
345 (62%) 330 (38%) 675 (7%)
Total 8352 (91%) 862 (9%) 9214
!
➢91% of chronic opioid users seen in the ED have one or more
Suboptimal medication practices.
➢96% of patients with a pre-ED Suboptimal medication practice
continued to have 1 or more Suboptimal practices within 90
days following discharge. ©2012 Endo Pharmaceuticals Inc. All rights reserved.
Return to Emergency Department
©2012 Endo Pharmaceuticals Inc. All rights reserved.
Rate of Admission to Hospital or Return to Emergency Department
Among the Total Chronic Opioid Patient Population (N=9214)
0
12.5
25
37.5
50
≤ 72 hrs ≤ 30 days ≤ 45 days ≤ 60 days ≤ 90 days
Berner T, Ernst F, House J, Mills JR
Poster presentation ASHP Summer meeting Minneapolis, MN June 6, 2013
Return to ED: Suboptimal Practice
Return to ED
Unadjusted Adjusted*
Time
Suboptimal
Medication
Practices

n = 8352
No
Suboptimal
Medication
Practices

n = 862
Odds Ratio
(95% CI)
P-value
≤ 72 hrs 1204 (14.4%) 89 (10.3%) 1.51 (1.18-1.94) 0.001
≤ 30 days 1417 (17.0%) 114 (13.2%) 1.36 (1.09-1.71) 0.007
≤ 45 days 1447 (17.7%) 120 (13.9%) 1.33 (1.07-1.66) 0.011
≤ 60 days 1538 (18.4%) 123 (14.3%) 1.37 (1.10-1.70 0.004
≤ 90 days 1621 (19.4%) 133 (15.4%) 1.31 (1.06-1.62) 0.012
*Odds Ratios calculated using hierarchical logistic regression model adjusting for 28 comorbid conditions
Ŧ Statistically Significant
• Suboptimal Medication practices have more return visits to
the ED
• 50% more likely to return to ED within 72 hoursBerner T, Ernst F, House J, Mills JR
Poster presentation ASHP Summer meeting Minneapolis, MN June 6, 2013
Hospital Admission After 

Discharge from Initial ED Visit
©2012 Endo Pharmaceuticals Inc. All rights reserved.
46
In-patient Hospital Admission Rate after Initial ED Discharge

Among the Chronic Opioid Patient Population 

(Total Cohort N=9214)
0
10
20
30
40
≤ 72 hrs ≤ 30 days ≤ 45 days ≤ 60 days ≤ 90 days
Berner T, Ernst F, House J, Mills JR
Poster presentation ASHP Summer meeting Minneapolis, MN June 6, 2013
Total Cost After Initial 

Emergency Department Visit
©2012 Endo Pharmaceuticals Inc. All rights reserved.
Total cost: 

Total Cost
Unadjusted Adjusted*
Time
Exclusive SAO
with pDDI 

n = 4812
Exclusive SAO
without pDDI

n = 2015
Difference
Mean (95% CI)
≤ 72 hrs $2492 ± 4119 $2172 ± 3309 $214 (22-395)
≤ 30 days $5823 ± 9458 $4493 ± 7600 $836 (403-1257)
≤ 45 days $7342 ± 11698 $5637 ± 9744 $1023 (468-1554)
≤ 60 days $8710 ± 13428 $6785 ± 12184 $1022 (313-1665)
≤ 90 days $11565 ± 17350 $8723 ± 14811 $1536 (658-2311)
* Bootstrapped Analyses
Ŧ Statistically Significant
❖ Total costs for patients with pDDI + Exclusive SAO were
higher within 72 hours and continued through 90 days
Berner T, Ernst F, House J, Mills JR
Poster presentation ASHP Summer meeting Minneapolis, MN June 6, 2013
Total Cost: C-II vs. C-III
Total Cost
Unadjusted Adjusted*
Time
C- II Exclusive
SAO

n = 5240
C- III Exclusive
SAO

n = 1587
Difference
Mean (95% CI)
≤ 72 hrs $2411 ± 4023 $2354 ± 3461 $48 (-143-252)
≤ 30 days $5694 ± 9210 $4561 ± 8069 $731 (314-1158)
≤ 45 days $7244 ± 11580 $5500 ± 9640 $1152 (610-1685)
≤ 60 days $8678 ± 13601 $6369 ± 11120 $1586 (939-2192)
≤ 90 days $11571 ± 17400 $7938 ± 13736 $2457 (1698-3217)
* Bootstrapped Analyses
Ŧ Statistically Significant
❖ $2,457 Potential increased cost when prescribing
Exclusive C-II SAOs compared to C-III through 90 days
Ernst F, House J, Mills JR, Davis T, Berner T
Poster Presentation ISPOR Annual Meeting New Orleans, LA May 20, 2013
Conclusions
!
➢93% of the patients in this study left the emergency
department on a combination of different suboptimal
opioid medication practices
• These suboptimal practices were associated with more
subsequent in-patient hospital visits and emergency room
visits, as well as increased costs to the hospitals, the
payors, and the patients.
!
➢Patients with pDDIs are 18% more likely to have an
inpatient hospital admission within 30 days post ED
discharge and are 24% more likely to have an admission
within 90 days
Conclusions
!
➢C- II Exclusive SAO patients are 27% more likely to have
an inpatient admission within 90 days than C- III Exclusive
SAO patients
• A targeted medication review for patients prescribed chronic
opioids to evaluate the presence of suboptimal prescribing
practices could decrease the number of return visits to the ED
within 72 hours by 50%.
!
➢Elimination of one single type of suboptimal prescribing
patterns within chronic opioid patients (pDDI) could
decrease 90-day costs by approximately $1,300 per
patient
Conclusions
!
➢C- II Exclusive SAO use cost approximately $2,762 more
within 90 days compared to C- III Exclusive SAO usage.
!
➢Describing the interaction between both of the defined
suboptimal opioid prescribing practices (pDDI +exclusive
SAO) could be of even greater relevance in the future, as
several regulatory bodies are currently considering
modifications to opioid controlled substance schedules for
short acting combination hydrocodone products
Finishing Strong:

The Dissemination Plan

• Quality Messaging across Hospital System
Alliances
• Convention and Meeting Podiums
• Manuscripts
• Posters
• Account Manager and Field HEOR
presentation materials
• Partnerships with CMMI, AHRQ, CMS- Hospital
Value Based Purchasing Program &
Demonstration Projects, Commercial payers
“Knowing is not enough; we must
apply. Willing is not enough; we must
do.”

-Johann Wolfgang von Goethe

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Generating Quality Data through Collaborative Research with an ACO

  • 1. Generating Quality Data through Collaborative Research with an ACO: 
 Bridging the Gap to the Unmet Needs of Patients ! Todd Berner MD Director, Health Economics & Clinical Outcomes Research Astellas Scientific and Medical Affairs ! 2nd Partnering with ACOs Summit May 29, 2013
  • 2. Muller RW, ECRI Institute Conference 11.28.2012
  • 3. Number of public and private ACOs is growing Muhlestein D Health Affairs Blog “Continued Growth Of Public And Private Accountable Care Organizations” February 19, 2013 ➢106 new ACOs join CMS Medicare Shared Savings Program (MSSP) January 2013 ➢Total number of CMS MSSP ACOs more than 250 ➢Covering 4 million Medicare beneficiaries
  • 4. Number of public and private ACOs is growing Muhlestein D Health Affairs Blog “Continued Growth Of Public And Private Accountable Care Organizations” February 19, 2013 ➢Medicare ACOs only tell part of the story- ACO growth has continued apart from the Medicare program with 428 total ACOs now existing in 49 states
  • 5. Number of public and private ACOs is growing Muhlestein D Health Affairs Blog “Continued Growth Of Public And Private Accountable Care Organizations” February 19, 2013
  • 6. Number of public and private ACOs is growing ➢Physician groups and hospital systems have become the largest backers of ACOs ACOs Physician Groups Hospital Systems Insurers Community Based47% 44% 7.5% 1% Muhlestein D Health Affairs Blog “Continued Growth Of Public And Private Accountable Care Organizations” February 19, 2013
  • 7. Improving Population Outcomes 
 through the Triple Aim™ Improved Outcomes
  • 8. Transforming Care Delivery • Transformation of Care Accountable Care Payment Models Primary Care Snyder R, ECRI Institute Annual Conference Nov 28,2012 EMR BestPractices
  • 9. The Train has left the station….. FEE FOR SERVICE TO INTEGRATED CARE, NEW PAYMENT MODELS AND RISK
  • 10. Listening to the Patient Voice in Research
  • 11. Starting with the End in Mind • Goal is to: • Disseminate valued information regarding effectiveness and cost of care to payers and/ or policy makers Easy to say, harder to do.
  • 12. “When you come to a wall that is too high to climb, throw your hat over the wall, and then go get your hat.” ! ! -Old Irish Adage
  • 13. 
 Value Information= Valued Information
 
 • Disseminate valued information regarding cost-effectiveness to payers and/or policy makers • Real World Evidence Development • Follows from clinical findings, real-world observations – Retrospective data studies – Models of care – Prospective observations – PROs “Value is in the eyes of the Beholder”
  • 15. Real World Evidence:
 Efficacy vs. Effectiveness Example- ➢ Overactive Bladder (OAB) • RCT data • Extremely high placebo response rates • Difficult to show efficacy for drug compared to placebo • It is essentially all non-pharmacologic therapy compared to non-pharmacologic therapy + drug • Real World data • All of the behavioral, non-pharmacologic intervention associated with the RCT moves over to the drug side of the ledger • This becomes a comparison of activated, engaged Rx recipients vs. those with just an Rx
  • 16. Identifying the various Stakeholders
  • 17. Identify the Value to Manufacturer: 
 Match to needs of your audience • Align corporate needs with customer needs • Look for cost centers that are causing ‘pain’ • Evaluate quality measures for ‘real world relevance’ • Identify large patient populations with suboptimal treatment Ask them!
  • 18. Ask Them! … the details • Uncovering the true needs • In this changing landscape, they may not have a clear idea • Use therapeutic expertise to generate ideas • Build on those ideas they do have • But this might not be enough • May need to actually work together to figure it out The “We don’t have the bandwidth ” Challenge
  • 19. Winning under reform:
 Critical success factors ▪ High quality; reduce costs ▪ Ability to aggregate clinical capabilities and deliver evidence-based care ▪ Access to capital ▪ Ability to aggregate lives ▪ Physician / Hospital alignment ▪ Ability to aggregate and analyze data ▪ Ability to engage consumers ▪ Manage transition with one foot in FFS and stepping into risk-based contracting ▪ Ability to manage risk ▪ Understand benefit design
  • 20. Opportunities for ACOs to Better Manage Costs • Consider distinctions among medications • Acquisition costs • Utilization • Overall medical costs • Identify interventions • Utilization management strategies • Drug formulations • Best practices for risk management • Care coordination
  • 21. 
 
 Complexities of Defining Quality
 
 • Measurement Challenges • Disparate data sources needed • What data should be reported that will be useful to stakeholders? • to achieve behavior change • for patient choice • for payer market decisions • Criteria for Outcome Measures • Risk adjustment • Capture few unintended consequences
  • 22. Quality Metrics
 Benefit from a focused clinical set of proven, evidenced-based process and outcome measures that are most likely to drive quality outcomes and have utility for patients •Tie to the power of payment policies •Appreciate that clinical measures not credible to clinicians don’t get measured well, nor do they result in quality improvement •Many measures may not even contain the information needed to make QI changes
  • 23. Evidenced Based Solutions
 Measurement is not the endpoint •Need to find ways to improve on performance, using tested proven solutions that are sustainable because they are imbedded into practice & are widely accepted • Bring process improvement into solutions • Solutions must be customizable to setting • Improvements must be able to be measured to know if they work and at what cost
  • 24. What Does Good Look Like?
 Toward Continued Excellence • More patient-centered care • More predictable outcomes • Low tolerance for unwarranted deviations from the norm • Collective Mindfulness • Greater efficiencies, less waste • More appropriate/evidence based care that meets shared expectations • Evolving “Learning” Systems
  • 25. Innovation Life Cycle and the ‘O’ Gap
  • 26. Focus of the Chronic Pain
 Collaborative Intervention • Reduce costs and improve outcomes in the chronic opioid utilization population across the continuum care • Patients using opioids have been documented to be especially difficult to manage, and their care can be costly and complicated • ACOs and continuum of care systems are in a particularly challenging arena as they must work within a capitated environment while improving the quality of care • Systems with significant ownership in PCP and Specialty Practices are at significant advantage to capitalize on shared savings programs • The chronic pain population is growing in size and the burden of care is increasing. There are more patients with chronic pain in the U.S. than with heart disease, stroke, diabetes and cancer combined (IOM 2011)
  • 27. 12-Month Chronic Opioid Utilization in 
 Patients with Chronic Disease 0% 7% 13% 20% 26% COPD Cancers Diabetes CKD CHF COPD Cancer Diabetes CKD CHF Roberts M, Mapel D, Hartry A, Thomson H Ann Am Thoracic Soc 2013 (in press) N=7952 N=4584 N=1694N=1841 N=6594
  • 28. The Imperative to Remain Relevant
 • Premier Research and Endo each had a desire to forge a new type of relationship to answer questions of relevance to ACOs
  • 29. Working Together • Relationship with an entity that can access the kind of data that’s important to the questions you’re trying to answer ! • In our case – we wanted to demonstrate that some simple changes in pain medication management could make an important difference in system costs
  • 30. Working Together: 
 The Component Parts • Patient Centeredness • Population Health • System Level Accountability • Leveraging Risk/Incentives “Nothing happens in our business until a Doctor writes a prescription” The old days are over , the old ways have evolved…..
  • 31. ! • Hospitals | Health Systems • Medical and Quality Leadership • C-suite Executive sponsorship • IT collaboration ! • Sponsor • Manufacturer- R&D, Outcomes ! • Facilitating Entity • Research • Analytics • Population Health ! • Subject Matter Experts • KOLs Collaborative Participants
  • 32. Define the scope of the solution Nexus between what’s important to Manufacturer and what’s important to Health Systems • Use best practices- be on the clinical cutting edge • Keep in mind the need for cost containment • You’re gonna want to more than you really can do • Start with seemingly reasonable goals and be prepared to pare those down to Actually reasonable goals
  • 33. Developing the change package Our hypothesis Manufacturer’s deep understanding of therapeutic area Facilitator’s deep understanding of Healthcare and Health Systems Informed by Subject Matter Experts Moderated by cooperating sites • Personnel and Resources • Institutional Strategies The Centrality (and untapped opportunity) to Utilize Pharmacists
  • 34. Negotiating Process • Co-develop the change package • Facilitator + Manufacturer in collaboration • Outline it in pencil • Modify based on specific needs and realities once site leads are engaged • Not all sites have the same system or data capabilities Iron bar becomes an Iron Triangle!
  • 36. Performance Improvement Research Collaborative Model: Disease State Level Collaboration ©Premier Inc. 2012
  • 37. EFFECTIVENESS Does the change package affect the clinical outcomes of the patients in the intervention group? SAFETY Does the change package impact the safety of the care provided to patients? PROCESS How does the intervention / approach affect procedure choice, concomitant medications and devices? CHANGE PACKAGE SUCCESS: Do the control and intervention cohorts compare in terms of outcomes, clinical success, patient, experience, resource utilization and duplication of best practices into multiple settings? RISK | BENEFIT What patients are most likely to benefit? What risks, behaviors and comorbidities predispose for selection? COST / PERFORMANCE How does the change package affect patient outcomes, and health care resource utilization? Was total cost of care appreciated? Measuring Success:
 Applying a Patient-Centric Framework to Determine the Value of the Intervention ©Premier Inc. 2012
  • 38. Expert Advisory Panel Meeting Training & Alignment Outcomes Analysis Outcomes Measured (these are identified by stakeholders which are represented in the ACO Chronic Pain Core Team ∗ Reduced Number of Drug Interactions ∗ Improved Readmission Scores ∗ Fewer Health Care Resources Used * Replicable Process Improvement Pilot: Chronic Pain Improvement Model Example ! ACO Chronic Pain Core Team Established: Represents all Stakeholders Expert Ad Panel is to guide work of team and are representative subject matter experts in chronic pain Quantitative Data Captured in EMR and Premier Data Base Change Package & Supporting Data Provided 1 2 3 Maintaining: Improvement: Best practice finalizations. ! Spread: National Sprint Initiatives via WebEx Dissemination through agencies, healthcare networks and pubs. Each PDSA (plan, do, study, act) Phase is Informed by the Learning Session Preceding It and Lasts 90 Days Training & Alignment ©Premier Inc. 2012
  • 39. Pharmacist Intervention Targeted Medication Review Opioid Risk Assessment Tool PCP Communication SAO only use Acetaminophen toxicity (for discussion) Quality Improvement Cost Reduction Chronic Pain Collaborative Intervention CYP450 interaction exposure- Eliminate pDDI Medication Reconciliation Inclusion Criteria: 1. 60/75 day opioid use 2. Insurance Coverage: All 3. PCP belongs to ACO or part of hospital owned group* Exclusion Criteria: 1.Patient has no PCP 2. PCP is not part of an ACO or a hospital owned physician group Population: Non-admitted Emergency Department Patients Study Period: 180 Days •90-day initial data collection •90-day secondary data collection/ follow-up Pharmacy Resident - 90-Day Follow-up
  • 40. Chronic Pain Performance Improvement Research Collaborative: Phase I Phase II ! Pilot ACOs recruited! Preliminary Predictive Model Applied to hospital specific data! Considerations for Data collection:! Admits w/72 hours! Resource Utilization! Costs! Readmits w/I 30 days! Continued High Risk Practices! ! Initial Statistical Analysis Plan Developed! ! ! Phase III Phase IV Research: Burden of Illness &! Predictive Model Blue Print Project Phases Work Products Completion Recruit Hospital Pilots &! Faculty/Design ! Change Package Implement Change Package ! in Pilots &! Collect Data Disseminate Best Practices! learned & ! “Sprint” Through alliance Kick- Off Meeting and Learning Sessions Conducted for 3-4 Hospital Pilots:! Data elements and collection methodology finalized! ! Outcomes collected and analyzed! ! Publication and Dissemination Plan Approved! ! Meeting to train Pharmacy Residents at participating institutions! ! Analyze Align Implement Spread ! Burden of Illness Study completed to address chronic pain patients across continuum of care; Premier creating comprehensive comparative analysis of chronic pain DDE determinants! ! SME’s recruited and on contract for change package draft! ! Initial design session for Change Package conducted! ! ! Partnering with Endo Pharmaceuticals, SMEs from Brigham and Women’s Hospital, Saint Louis University, Drexel University School of Medicine and Premier Hospital Systems to deliver improved care at a reduced cost. ! Kick Off Meeting for National Sprint Series and Speaking Events! ! Best Practices Posted! ! Final Publications Submitted! ! ! ! ! !
  • 42. Retrospective Study Results: 
 How Likely are Suboptimal Medication Practices to be Resolved After an ED Visit? Suboptimal Medication Practices ! ! ! ! ! Any Pre-ED Suboptimal Medication Practice Any Post-ED Suboptimal Medication Practice Discharged with Suboptimal med practice Discharged without Suboptimal med practice Total Yes (Suboptimal med practice present) 8007 (96%) 532 (4%) 8539 (93%) No (Suboptimal med practice not present) 345 (62%) 330 (38%) 675 (7%) Total 8352 (91%) 862 (9%) 9214 ! ➢91% of chronic opioid users seen in the ED have one or more Suboptimal medication practices. ➢96% of patients with a pre-ED Suboptimal medication practice continued to have 1 or more Suboptimal practices within 90 days following discharge. ©2012 Endo Pharmaceuticals Inc. All rights reserved.
  • 43. Return to Emergency Department ©2012 Endo Pharmaceuticals Inc. All rights reserved.
  • 44. Rate of Admission to Hospital or Return to Emergency Department Among the Total Chronic Opioid Patient Population (N=9214) 0 12.5 25 37.5 50 ≤ 72 hrs ≤ 30 days ≤ 45 days ≤ 60 days ≤ 90 days Berner T, Ernst F, House J, Mills JR Poster presentation ASHP Summer meeting Minneapolis, MN June 6, 2013
  • 45. Return to ED: Suboptimal Practice Return to ED Unadjusted Adjusted* Time Suboptimal Medication Practices
 n = 8352 No Suboptimal Medication Practices
 n = 862 Odds Ratio (95% CI) P-value ≤ 72 hrs 1204 (14.4%) 89 (10.3%) 1.51 (1.18-1.94) 0.001 ≤ 30 days 1417 (17.0%) 114 (13.2%) 1.36 (1.09-1.71) 0.007 ≤ 45 days 1447 (17.7%) 120 (13.9%) 1.33 (1.07-1.66) 0.011 ≤ 60 days 1538 (18.4%) 123 (14.3%) 1.37 (1.10-1.70 0.004 ≤ 90 days 1621 (19.4%) 133 (15.4%) 1.31 (1.06-1.62) 0.012 *Odds Ratios calculated using hierarchical logistic regression model adjusting for 28 comorbid conditions Ŧ Statistically Significant • Suboptimal Medication practices have more return visits to the ED • 50% more likely to return to ED within 72 hoursBerner T, Ernst F, House J, Mills JR Poster presentation ASHP Summer meeting Minneapolis, MN June 6, 2013
  • 46. Hospital Admission After 
 Discharge from Initial ED Visit ©2012 Endo Pharmaceuticals Inc. All rights reserved. 46
  • 47. In-patient Hospital Admission Rate after Initial ED Discharge
 Among the Chronic Opioid Patient Population 
 (Total Cohort N=9214) 0 10 20 30 40 ≤ 72 hrs ≤ 30 days ≤ 45 days ≤ 60 days ≤ 90 days Berner T, Ernst F, House J, Mills JR Poster presentation ASHP Summer meeting Minneapolis, MN June 6, 2013
  • 48. Total Cost After Initial 
 Emergency Department Visit ©2012 Endo Pharmaceuticals Inc. All rights reserved.
  • 49. Total cost: 
 Total Cost Unadjusted Adjusted* Time Exclusive SAO with pDDI 
 n = 4812 Exclusive SAO without pDDI
 n = 2015 Difference Mean (95% CI) ≤ 72 hrs $2492 ± 4119 $2172 ± 3309 $214 (22-395) ≤ 30 days $5823 ± 9458 $4493 ± 7600 $836 (403-1257) ≤ 45 days $7342 ± 11698 $5637 ± 9744 $1023 (468-1554) ≤ 60 days $8710 ± 13428 $6785 ± 12184 $1022 (313-1665) ≤ 90 days $11565 ± 17350 $8723 ± 14811 $1536 (658-2311) * Bootstrapped Analyses Ŧ Statistically Significant ❖ Total costs for patients with pDDI + Exclusive SAO were higher within 72 hours and continued through 90 days Berner T, Ernst F, House J, Mills JR Poster presentation ASHP Summer meeting Minneapolis, MN June 6, 2013
  • 50.
  • 51. Total Cost: C-II vs. C-III Total Cost Unadjusted Adjusted* Time C- II Exclusive SAO
 n = 5240 C- III Exclusive SAO
 n = 1587 Difference Mean (95% CI) ≤ 72 hrs $2411 ± 4023 $2354 ± 3461 $48 (-143-252) ≤ 30 days $5694 ± 9210 $4561 ± 8069 $731 (314-1158) ≤ 45 days $7244 ± 11580 $5500 ± 9640 $1152 (610-1685) ≤ 60 days $8678 ± 13601 $6369 ± 11120 $1586 (939-2192) ≤ 90 days $11571 ± 17400 $7938 ± 13736 $2457 (1698-3217) * Bootstrapped Analyses Ŧ Statistically Significant ❖ $2,457 Potential increased cost when prescribing Exclusive C-II SAOs compared to C-III through 90 days Ernst F, House J, Mills JR, Davis T, Berner T Poster Presentation ISPOR Annual Meeting New Orleans, LA May 20, 2013
  • 52. Conclusions ! ➢93% of the patients in this study left the emergency department on a combination of different suboptimal opioid medication practices • These suboptimal practices were associated with more subsequent in-patient hospital visits and emergency room visits, as well as increased costs to the hospitals, the payors, and the patients. ! ➢Patients with pDDIs are 18% more likely to have an inpatient hospital admission within 30 days post ED discharge and are 24% more likely to have an admission within 90 days
  • 53. Conclusions ! ➢C- II Exclusive SAO patients are 27% more likely to have an inpatient admission within 90 days than C- III Exclusive SAO patients • A targeted medication review for patients prescribed chronic opioids to evaluate the presence of suboptimal prescribing practices could decrease the number of return visits to the ED within 72 hours by 50%. ! ➢Elimination of one single type of suboptimal prescribing patterns within chronic opioid patients (pDDI) could decrease 90-day costs by approximately $1,300 per patient
  • 54. Conclusions ! ➢C- II Exclusive SAO use cost approximately $2,762 more within 90 days compared to C- III Exclusive SAO usage. ! ➢Describing the interaction between both of the defined suboptimal opioid prescribing practices (pDDI +exclusive SAO) could be of even greater relevance in the future, as several regulatory bodies are currently considering modifications to opioid controlled substance schedules for short acting combination hydrocodone products
  • 55. Finishing Strong:
 The Dissemination Plan
 • Quality Messaging across Hospital System Alliances • Convention and Meeting Podiums • Manuscripts • Posters • Account Manager and Field HEOR presentation materials • Partnerships with CMMI, AHRQ, CMS- Hospital Value Based Purchasing Program & Demonstration Projects, Commercial payers
  • 56. “Knowing is not enough; we must apply. Willing is not enough; we must do.”
 -Johann Wolfgang von Goethe