1. R. Todd Smith, CCR
132 Pristine Dr., Locust Grove GA
(478) 737-5428 rtsmith33@gmail.com
SUMMARY
I am a passionate and experienced university bookstore professional, eager for new opportunities in the bookstore
industry. I proactively seek new approaches and resources to improve the customer experience. I am a proven leader
who can act swiftly in the face of new challenges and adapt effectively. These skills are essential in keeping bookstores
relevant and profitable. I am eager to obtain a new and challenging leadership role in the campus store industry that
requires my unique vision, strategic planning, and team-building skills.
EDUCATION
Middle Georgia College & State University
BS: Communications & Information Technology, Cum Laude, May 2011
Young Harris College
BA: Liberal Arts, May, 1990
EMPLOYMENT
CLAYTON STATE UNIVERSITY BOOKSTORE, Morrow, Georgia
Director of Campus Store Services, 2010-Current
Responsible for the successful, effective, and efficient direction of campus stores through oversight of all aspects of
store operations, including providing exceptional and easily accessed services to our campus stakeholders, including
services to distance learning and online communities.
Work closely with administration, faculty, publishers, and course material vendors, as well as college store industry
associations and organizations, to ensure that campus stakeholders have access to appropriate content in a variety of
forms to aid in the academic mission of the University and the academic success of our students.
Ensure that a broad and appealing variety of appropriate University marked merchandise which promotes and upholds
the branding mission of the University and assists in promoting a successful collegiate lifestyle for the University’s
student customer is available in store and online.
FOLLETT HIGHER EDUCATION GROUP, Athens, Georgia
Associate Director, University of Georgia Bookstore, 2008-2010
FOLLETT HIGHER EDUCATION GROUP, Athens, Georgia
Store Manager in Training Program, 2007-2008
MIDDLE GEORGIA COLLEGE & STATE UNIVERSITY BOOKSTORE, Macon, Georgia
Director of Bookstores, 2004-2007; Bookstore Manager, 2002-2004; Assistant Bookstore Manager, 2000-2002
BARNES & NOBLE, Macon, Georgia
Bookstore Manager, B. Dalton Division, 1997-2000
BOOKS-A-MILLION, Macon, Georgia
Bookstore Manager, 1995-1997
2. R. Todd Smith, CCR
132 Pristine Dr., Locust Grove GA
(478) 737-5428
rtsmith33@gmail.com
ACCOMPLISHMENTS & INITIATIVES
CLAYTON STATE UNIVERSITY BOOKSTORE
Overall sales in FY 16 up by 5.9% over FY 15. EOY profitability at 14% of total sales.
Piloted RedShelf digital eBook program 2016.
Started Textbook Affordability Committee and serve on Provost’s Course Materials Advisory Committee 2015-
2016.
Successfully piloted an Inclusive Access program for 100% sell-through to students at negotiated discount pricing
2015.
Represent Clayton State on the National Association Board of Trustees as Trustee for the East 2014-2017.
Successfully instituted a robust textbook rental and e-book sales program 2011.
Oversaw sales increase of 9.35% in August, 2012, over August, 2011. 135% increase in rental units.
Improved annual sales from $3.8 to $4.1 million, FY12 vs. FY11.
Quoted in two separate articles in one issue of The College Store magazine. CAMEX 2012 session was lead article
in Campus Marketplace.
Wrote grant applications and received two National Association of College Stores (NACS) grants in 2010.
Increased used book sales by 29% over previous fiscal year, FY11 vs. FY10.
All GM categories have grown over last fiscal year. Computer sales up 68% over LY.
Oversaw tradebook department, which saw more sales in August 2010 than all of previous fiscal year. Double
digit increases in category for two years running 2010-2011.
MACON STATE COLLEGE BOOKSTORE
Increased annual net sales from $2.4 million to $4.5 million in four years.
Improved overall annual profits from $82 thousand (in year prior to becoming manager) to $651 thousand in last
year there.
Last four annual physical inventories showed less than 1% shrinkage variance. Responsible for oversight of all
areas of retail operations and administration for three campus stores with $3.5 million in annual sales.
BARNES & NOBLE
Improved annual net sales by 21% in first year in position.
Store rose from bottom 50 to #1 for entire chain in Discount Card Sales within two years.
Responsible for all areas of bookstore management. Oversaw staff of 20 – 25 during peak times.
BOOKS-A-MILLION
Led Southeastern region in Sales Increase in 1996. Oversaw staff of 50+ during peak times.
Received bonus both years for annual inventory shrinkage under 2%.
3. R. Todd Smith, CCR
132 Pristine Dr., Locust Grove GA
(478) 737-5428
rtsmith33@gmail.com
VOLUNTEERING & DISTINCTIONS
One of fewer than 100 National Association of College Stores Certified Collegiate Retailers
Winner of the Young Harris College John James Award
GEORGIA ASSOCIATION OF COLLEGE STORES
o Vice President, 2016
o Executive Board Member, 2010-2015
o Wrote grant applications and received NACS grants for the Georgia Association of College Stores in 2011
– 2016
o Vice President, 2008
o Executive Board Member, 2006-2007
o Winner: President’s Award, 2007
NATIONAL ASSOCIATION OF COLLEGE STORES
o Currently serving as Trustee – East, NACS Board of Trustees, 2014-2017
o Currently chair of both NACS Education Committee and Membership & Bylaws Committee
o Coach: Principles of Course Materials Management online course, 2011, 2015, 2016;
Mastering Open-to-Buy online course, 2011 & 2012
o E-Learning Task Force, 2005-2006
CONNECT 2 ONE
o Advisory Board Member, 2006-2007
INDEPENDENT COLLEGE BOOKSTORES ASSOCIATION
o Winner: Excellence in Financial Reporting, 2004-2005 Operating Survey
MACON MALL: Retail Board of Directors, 1997-1998
NATIONAL BOOK CRITICS’ CIRCLE: Voting Member, 1996-2001
PUBLISHING
Various book reviews and articles published in Publishers Weekly, BookPage, and The Macon Telegraph, among
others.
Creative writing published in The Journal of Experimental Fiction, Abbey, and West Wind Review, among others.