1. Enhanced Skills Listing
Quinte Counselling Inc. (Private Practice) 2007-Present
Planning, development and implementation of strategic planning
Design and provision of leadership, management and other training programs to
facilitate operations and leadership succession planning
Evaluation and restructuring of operational processes and systems
Mediation and Conflict Resolution
Debriefing and counselling of individuals or groups of employees after an
organizational restructuring or downsizing
Human Resources and Training Experience
Acted as chief spokesperson in C.A.W. contract labour negotiations reaching a
settlement without a work stoppage and within the prescribed budget guidelines.
Recruited all hourly, salaried, university co-op, and professional staff. Addressed
issues and set policies concerning the interpretation and administration of
collective agreements involving: job postings, grievances, discipline, terminations,
and the preparation of arbitration cases.
Implemented support and action plans for all employee relations issues, advised
the Management team of potential risks and implemented effective solutions.
Facilitated a company- wide skills assessment and needs analysis through the
Ontario Skills Development Organization and introduced training programs that
resulted in a 20% improvement in productivity.
Management and Administration Experience
Responsible for all aspects of production, quality, and customer service while
supervising an hourly staff of 180 employees.
Effectively managed both growth and downsizing operations to various business
levels with minimal disruption to the remaining staff.
Facilitated and administered a Provincial Work Share Program involving 180
employees during a 50% workload reduction for a four month period.
Acted as prime interface with agencies such as: Ministry of Labor, Ministry of the
Environment, Workers Safety and Insurance Board, Fire and Police Departments,
Educational Institutions, Human Resources Development Canada and Security
Services.
2. Implemented and presented monthly “State of the Business” overviews to all
employees in an effort to positively motivate employees to attain the company’s
goals of expansion and growth.