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PPC Quality
         Score Myths


           SED
       X PO
      E
          #PPCqualityscore
                              trada.com
Wednesday, November 2, 2011
PPC Quality
         Score Myths


           SED
       X PO
      E
         #PPCqualityScore
                              trada.com
Wednesday, November 2, 2011
MythBuster Matt Hessler,
 Director of Account Management
          @fasterstill




                              MythBuster Anna Sawyer,
                                Marketing Manager
                                @annafsawyer
                                                        trada.com
Wednesday, November 2, 2011
Quality Score is
                                   complicated,
                                  secretive and
                                 misunderstood.
                                 And there are a
                               lot of myths about
                                the way it works.



  Matt Hessler: @fasterstill                          trada.com
                                       Anna Sawyer: @annafsawyer
Wednesday, November 2, 2011
So we went to the
                source to get the
                     scoop!




  Matt Hessler: @fasterstill                       trada.com
                                    Anna Sawyer: @annafsawyer
Wednesday, November 2, 2011
What elements are     What factors
                    included in           improve
                   Quality Score?       Quality Score?




                      What factors      What factors
                    have no effect on   can hurt your
                     Quality Score?     Quality Score?

                                                         trada.com
Wednesday, November 2, 2011
What is Quality Score?



                                Quality Score is a
                                way for Google to
                                     ensure a
                                  consistent and
                                quality experience
                                   for the user.




  Matt Hessler: @fasterstill                           trada.com
                                        Anna Sawyer: @annafsawyer
Wednesday, November 2, 2011
Search advertising
                                 works like an
                                    auction.



  Matt Hessler: @fasterstill                          trada.com
                                       Anna Sawyer: @annafsawyer
Wednesday, November 2, 2011
The auction
                                  determines
                               where ads are
                                placed on the
                                 search results
                                page, and how
                                  much an
                                 advertiser
                               pays for a click.
  Matt Hessler: @fasterstill                          trada.com
                                       Anna Sawyer: @annafsawyer
Wednesday, November 2, 2011
But price is not
                                   the only
                                    factor
                               considered when
                                determining ad
                                placement and
                                   click price!

  Matt Hessler: @fasterstill                         trada.com
                                      Anna Sawyer: @annafsawyer
Wednesday, November 2, 2011
Landing
              Google considers                       page
                                                    quality
                  some other     Relevance of
                 elements too.   keyword and
               Combined, these     ad to the                       Account
                                 search query
              elements make up                    Quality
                                                                   history
              Quality Score.                       Score


                                   Relevance of
                                                              Historical
                                     keyword
                                                                CTR
                                      to ads
  Matt Hessler: @fasterstill                                        trada.com
                                                     Anna Sawyer: @annafsawyer
Wednesday, November 2, 2011
And then          Other
                                     factors
               something called...
               other factors.
               (This could mean
                things they are
                    testing.




  Matt Hessler: @fasterstill               Anna Sawyer: @annafsawyer
Wednesday, November 2, 2011
Google does
                                 NOT disclose
                                how heavily they
                               weight each factor.



  Matt Hessler: @fasterstill                           trada.com
                                        Anna Sawyer: @annafsawyer
Wednesday, November 2, 2011
Quality Score is
                                 assigned at the
                               keyword level, and
                                affects click price
                                and ad position.


  Matt Hessler: @fasterstill                           trada.com
                                        Anna Sawyer: @annafsawyer
Wednesday, November 2, 2011
Quality Score number:




                                     7-10 good
                The collection of
                factors is given a   6 average
                 score between
                      1-10.          1-5 keyword is
                                     underperforming


  Matt Hessler: @fasterstill                                trada.com
                                             Anna Sawyer: @annafsawyer
Wednesday, November 2, 2011
What improves
  Quality Score?                           straight from


 Using ad groups to make sure each keyword triggers a
 relevant ad

 Having the user’s query as a keyword in your account

 A consistent history of having a high CTR on keywords

 A landing page that does not provide a negative user
 experience (e.g. many pop-ups, very slow to load)

 Having mostly high-quality score keywords in your account
                                                           trada.com
Wednesday, November 2, 2011
What has no effect
  on Quality Score?                        straight from




 Using multiple match types for the same keyword

 Grouping high performing keyword together in ad groups

 Separating head- and long-tail keywords

 Paused or deleted ads and keywords

 Using tracking software like Analytics

                                                           trada.com
Wednesday, November 2, 2011
What can hurt your
  Quality Score?                          straight from




 Mismatching ads and keywords

 A consistently low CTR

 A poor landing page

 A large number of low quality score keywords in your
 account

                                                          trada.com
Wednesday, November 2, 2011
If it’s low:

                                   you could pay too
                                    much for clicks

                                    your competitors
                 You should care   will rank above you
                  about Quality
                      Score.
                                   your CTR will suffer


                                   it will be hard to fix
   Matt Hessler: @fasterstill                              trada.com
                                             Anna Sawyer: @annafsawyer
Wednesday, November 2, 2011
So what should I do
              to ensure a high
               Quality Score?




  Matt Hessler: @fasterstill                     trada.com
                                  Anna Sawyer: @annafsawyer
Wednesday, November 2, 2011
When setting up a
                new campaign:

                                         helps with:
                  Keep ad groups
                   very small (10      keyword relevance
                  keywords) and           to ad copy
                    thematically
                      relevant.
                                        keyword/ad copy
                                    relevance to landing page

                                        click-through rate
                                               (CTR)
                                                             trada.com
Wednesday, November 2, 2011
When setting up a
                new campaign:

                                        helps with:
              Make sure every
               keyword in an          keyword relevance
                  ad group is            to ad copy
              included in each
                      ad.
                                       keyword/ad copy
                                   relevance to landing page

                                       click-through rate
                                              (CTR)
                                                            trada.com
Wednesday, November 2, 2011
When setting up a
                new campaign:

                                        helps with:
                    Work
               backwards by           keyword relevance
               writing ads based         to ad copy
               on landing page
                     copy.
                                       keyword/ad copy
                                   relevance to landing page

                                       click-through rate
                                              (CTR)
                                                            trada.com
Wednesday, November 2, 2011
When setting up a
                new campaign:

                                         helps with:
               Or create landing
               pages for your ad
                groups using a         keyword relevance
              third-party landing         to ad copy
               page builder (like
               Unbounce.com).           keyword/ad copy
                                    relevance to landing page

                                        click-through rate
                                               (CTR)
                                                             trada.com
Wednesday, November 2, 2011
When setting up a
                new campaign:

                                        helps with:
              Use SEO tools like
                 metadata to
                 determine if         keyword relevance
              search engines are         to ad copy
               seeing repetition
              of your keywords.        keyword/ad copy
                                   relevance to landing page

                                       click-through rate
                                              (CTR)
                                                            trada.com
Wednesday, November 2, 2011
When setting up a
                new campaign:

                                        helps with:
                    Write
               compelling ad          keyword relevance
               copy that stands          to ad copy
                out from your
                 competitors.
                                       keyword/ad copy
                                   relevance to landing page

                                       click-through rate
                                              (CTR)
                                                            trada.com
Wednesday, November 2, 2011
When curating
                    your campaign:

                                          helps with:

              Constantly rewrite        keyword relevance
              and test ads (4 at           to ad copy
                   a time).
                                         keyword/ad copy
                                     relevance to landing page

                                         click-through rate
                                                (CTR)
                                                              trada.com
Wednesday, November 2, 2011
When curating
                    your campaign:

                                          helps with:
                    Consider
                  separating ad         keyword relevance
                groups to create           to ad copy
                   even more
                targeted ad copy.
                                         keyword/ad copy
                                     relevance to landing page

                                         click-through rate
                                                (CTR)
                                                              trada.com
Wednesday, November 2, 2011
When curating
                    your campaign:

                                          helps with:
               Constantly rewrite
                 and test landing
                   pages. Audit         keyword relevance
                landing pages for          to ad copy
               SEO, which can be
                a good indicator         keyword/ad copy
                 of landing page     relevance to landing page
                      quality.
                                         click-through rate
                                                (CTR)
                                                              trada.com
Wednesday, November 2, 2011
When curating
                    your campaign:


                   Use the first           helps with:
                    page bid
                 estimate tool          keyword relevance
                  to help ensure           to ad copy
                     that your
                   keywords are          keyword/ad copy
                  priced to serve    relevance to landing page
                  ads on the first
                       page.             click-through rate
                                                (CTR)
                                                              trada.com
Wednesday, November 2, 2011
Here’s where we take two
                              minutes to tell you that Trada
                              can run your PPC campaign
                                for you and optimize for
                                     Quality Score...




                              ... and it doesn’t cost any more
                                    than if you were to run
                                   campaigns on AdWords
                                             yourself.
                                                                 trada.com
Wednesday, November 2, 2011
Trada has a large, global crowd of certified
                  paid search experts who do PPC for you.




                                                                 trada.com
Wednesday, November 2, 2011
Many experts work on
                              your campaign at the
                                   same time.


                                     You get:

                               Diversity of thinking


                              Constant optimization

                              Multiple ad networks
                                                trada.com
Wednesday, November 2, 2011
and they already know the secrets of
                          Quality Score!



                                                     trada.com
Wednesday, November 2, 2011
It’s pay-for-performance.


                                       There are NO fees:
                              no startup fees, no management fees.


                                 You can get started right away.




                                                                     trada.com
Wednesday, November 2, 2011
@fasterstill                                   @annafsawyer




                              Time for questions!




            For more information or to schedule a demo, email
                            sfox@trada.com
                                                            trada.com
Wednesday, November 2, 2011

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[WEBINAR] Quality Score Myths: EXPOSED!

  • 1. PPC Quality Score Myths SED X PO E #PPCqualityscore trada.com Wednesday, November 2, 2011
  • 2. PPC Quality Score Myths SED X PO E #PPCqualityScore trada.com Wednesday, November 2, 2011
  • 3. MythBuster Matt Hessler, Director of Account Management @fasterstill MythBuster Anna Sawyer, Marketing Manager @annafsawyer trada.com Wednesday, November 2, 2011
  • 4. Quality Score is complicated, secretive and misunderstood. And there are a lot of myths about the way it works. Matt Hessler: @fasterstill trada.com Anna Sawyer: @annafsawyer Wednesday, November 2, 2011
  • 5. So we went to the source to get the scoop! Matt Hessler: @fasterstill trada.com Anna Sawyer: @annafsawyer Wednesday, November 2, 2011
  • 6. What elements are What factors included in improve Quality Score? Quality Score? What factors What factors have no effect on can hurt your Quality Score? Quality Score? trada.com Wednesday, November 2, 2011
  • 7. What is Quality Score? Quality Score is a way for Google to ensure a consistent and quality experience for the user. Matt Hessler: @fasterstill trada.com Anna Sawyer: @annafsawyer Wednesday, November 2, 2011
  • 8. Search advertising works like an auction. Matt Hessler: @fasterstill trada.com Anna Sawyer: @annafsawyer Wednesday, November 2, 2011
  • 9. The auction determines where ads are placed on the search results page, and how much an advertiser pays for a click. Matt Hessler: @fasterstill trada.com Anna Sawyer: @annafsawyer Wednesday, November 2, 2011
  • 10. But price is not the only factor considered when determining ad placement and click price! Matt Hessler: @fasterstill trada.com Anna Sawyer: @annafsawyer Wednesday, November 2, 2011
  • 11. Landing Google considers page quality some other Relevance of elements too. keyword and Combined, these ad to the Account search query elements make up Quality history Quality Score. Score Relevance of Historical keyword CTR to ads Matt Hessler: @fasterstill trada.com Anna Sawyer: @annafsawyer Wednesday, November 2, 2011
  • 12. And then Other factors something called... other factors. (This could mean things they are testing. Matt Hessler: @fasterstill Anna Sawyer: @annafsawyer Wednesday, November 2, 2011
  • 13. Google does NOT disclose how heavily they weight each factor. Matt Hessler: @fasterstill trada.com Anna Sawyer: @annafsawyer Wednesday, November 2, 2011
  • 14. Quality Score is assigned at the keyword level, and affects click price and ad position. Matt Hessler: @fasterstill trada.com Anna Sawyer: @annafsawyer Wednesday, November 2, 2011
  • 15. Quality Score number: 7-10 good The collection of factors is given a 6 average score between 1-10. 1-5 keyword is underperforming Matt Hessler: @fasterstill trada.com Anna Sawyer: @annafsawyer Wednesday, November 2, 2011
  • 16. What improves Quality Score? straight from Using ad groups to make sure each keyword triggers a relevant ad Having the user’s query as a keyword in your account A consistent history of having a high CTR on keywords A landing page that does not provide a negative user experience (e.g. many pop-ups, very slow to load) Having mostly high-quality score keywords in your account trada.com Wednesday, November 2, 2011
  • 17. What has no effect on Quality Score? straight from Using multiple match types for the same keyword Grouping high performing keyword together in ad groups Separating head- and long-tail keywords Paused or deleted ads and keywords Using tracking software like Analytics trada.com Wednesday, November 2, 2011
  • 18. What can hurt your Quality Score? straight from Mismatching ads and keywords A consistently low CTR A poor landing page A large number of low quality score keywords in your account trada.com Wednesday, November 2, 2011
  • 19. If it’s low: you could pay too much for clicks your competitors You should care will rank above you about Quality Score. your CTR will suffer it will be hard to fix Matt Hessler: @fasterstill trada.com Anna Sawyer: @annafsawyer Wednesday, November 2, 2011
  • 20. So what should I do to ensure a high Quality Score? Matt Hessler: @fasterstill trada.com Anna Sawyer: @annafsawyer Wednesday, November 2, 2011
  • 21. When setting up a new campaign: helps with: Keep ad groups very small (10 keyword relevance keywords) and to ad copy thematically relevant. keyword/ad copy relevance to landing page click-through rate (CTR) trada.com Wednesday, November 2, 2011
  • 22. When setting up a new campaign: helps with: Make sure every keyword in an keyword relevance ad group is to ad copy included in each ad. keyword/ad copy relevance to landing page click-through rate (CTR) trada.com Wednesday, November 2, 2011
  • 23. When setting up a new campaign: helps with: Work backwards by keyword relevance writing ads based to ad copy on landing page copy. keyword/ad copy relevance to landing page click-through rate (CTR) trada.com Wednesday, November 2, 2011
  • 24. When setting up a new campaign: helps with: Or create landing pages for your ad groups using a keyword relevance third-party landing to ad copy page builder (like Unbounce.com). keyword/ad copy relevance to landing page click-through rate (CTR) trada.com Wednesday, November 2, 2011
  • 25. When setting up a new campaign: helps with: Use SEO tools like metadata to determine if keyword relevance search engines are to ad copy seeing repetition of your keywords. keyword/ad copy relevance to landing page click-through rate (CTR) trada.com Wednesday, November 2, 2011
  • 26. When setting up a new campaign: helps with: Write compelling ad keyword relevance copy that stands to ad copy out from your competitors. keyword/ad copy relevance to landing page click-through rate (CTR) trada.com Wednesday, November 2, 2011
  • 27. When curating your campaign: helps with: Constantly rewrite keyword relevance and test ads (4 at to ad copy a time). keyword/ad copy relevance to landing page click-through rate (CTR) trada.com Wednesday, November 2, 2011
  • 28. When curating your campaign: helps with: Consider separating ad keyword relevance groups to create to ad copy even more targeted ad copy. keyword/ad copy relevance to landing page click-through rate (CTR) trada.com Wednesday, November 2, 2011
  • 29. When curating your campaign: helps with: Constantly rewrite and test landing pages. Audit keyword relevance landing pages for to ad copy SEO, which can be a good indicator keyword/ad copy of landing page relevance to landing page quality. click-through rate (CTR) trada.com Wednesday, November 2, 2011
  • 30. When curating your campaign: Use the first helps with: page bid estimate tool keyword relevance to help ensure to ad copy that your keywords are keyword/ad copy priced to serve relevance to landing page ads on the first page. click-through rate (CTR) trada.com Wednesday, November 2, 2011
  • 31. Here’s where we take two minutes to tell you that Trada can run your PPC campaign for you and optimize for Quality Score... ... and it doesn’t cost any more than if you were to run campaigns on AdWords yourself. trada.com Wednesday, November 2, 2011
  • 32. Trada has a large, global crowd of certified paid search experts who do PPC for you. trada.com Wednesday, November 2, 2011
  • 33. Many experts work on your campaign at the same time. You get: Diversity of thinking Constant optimization Multiple ad networks trada.com Wednesday, November 2, 2011
  • 34. and they already know the secrets of Quality Score! trada.com Wednesday, November 2, 2011
  • 35. It’s pay-for-performance. There are NO fees: no startup fees, no management fees. You can get started right away. trada.com Wednesday, November 2, 2011
  • 36. @fasterstill @annafsawyer Time for questions! For more information or to schedule a demo, email sfox@trada.com trada.com Wednesday, November 2, 2011